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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh
Join IBEA as a Customer Service Specialist!

IBEA is revolutionizing B2B payments by fully automating vendor payments. We tackle the long-standing issue of delayed supplier payments and strive to enhance operational efficiency with our Accounts Payable (AP) automation solutions.

Role Overview:
This is a full-time hybrid position based in Riyadh. The Customer Service Specialist will be key in providing exceptional support to our suppliers, ensuring their satisfaction and smooth operations. As part of your role, you will:
  • Assist in enrolling suppliers into our system.
  • Address customer inquiries and promptly resolve any issues.
  • Maintain professional phone etiquette while managing communications.

Qualifications:
  • Strong skills in Customer Support, Customer Service, and Customer Satisfaction.
  • Excellent communication and interpersonal abilities.
  • Proficiency in customer service software and tools.
  • Ability to work both independently and as part of a team.
  • Experience in the payments industry is a plus.
  • Bachelor's degree in Business, Communications, or a related field is preferred.

Requirements

  • No experience required

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