Debt Collector📣 Job Ad

Job Objective:
The Collector is responsible for managing the collection of outstanding debts and ensuring timely payments from clients, contributing to the financial health of the organization.

Responsibilities:

• Debt Collection: Contact clients to collect overdue payments through phone calls, emails, or in-person visits.
• Record Keeping: Maintain accurate records of all collection activities and update client accounts accordingly.
• Negotiation: Negotiate payment plans with clients who are unable to pay in full, ensuring mutually beneficial arrangements.
• Reporting: Prepare regular reports on collection progress and outstanding debts for management review.
• Customer Service: Address client inquiries and concerns related to their accounts and payment status.
• Compliance: Ensure all collection activities comply with relevant laws and company policies.
• Collaboration: Work closely with other departments, such as sales and customer service, to resolve issues related to payments.

Qualifications:

• High school diploma or equivalent; a degree in finance or a related field is a plus.
• Previous experience in collections or customer service is preferred.

Join ClearGrid as a Debt Collector!
Are you passionate about financial services and customer relations? ClearGrid is seeking a dedicated Debt Collector who will manage the recovery of overdue accounts through a proactive, customer-centric approach. This role is crucial in ensuring positive customer relations while complying with all relevant regulations.

Key Responsibilities:

• Debt Collection: Manage and handle debt recovery efforts for overdue accounts, negotiate settlements, and devise tailored debt resolution strategies.
• Customer Relationship Management: Maintain professional relationships with customers, addressing disputes and ensuring amicable resolutions.
• Compliance and Regulation: Adhere to debt collection laws, industry trends, and company policies.
• Performance Monitoring and Reporting: Track performance metrics, report on recovery activities, and adjust strategies as needed.
• Operational Efficiency: Streamline debt collection processes and utilize software tools for tracking progress.
• Collaboration and Stakeholder Management: Work with internal teams and external agencies to assist the debt recovery process.

Qualifications:

• Proven experience as a debt collection agent, with a minimum of 2 years in debt resolution.
• In-depth knowledge of debt collection laws and best practices.
• Strong communication and negotiation skills.
• Proficiency in debt collection software.
• Excellent organizational skills and the ability to prioritize effectively.
• Ability to handle high-pressure situations professionally.

Preferred Qualifications:

• Certification in debt collection or related field.
• Fluency in Arabic and English.