img
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh
Join our team at Basala LTD as an Operations Manager! We are seeking a results-driven individual to oversee a full spectrum of operational activities across multiple business channels. Your leadership will ensure daily operations run smoothly, managing post-sales processes while providing an exceptional customer experience.

Key Responsibilities:
  • Develop and implement operational plans aligned with company goals and performance targets.
  • Oversee the procurement, warehousing, and logistics departments, ensuring seamless workflow.
  • Manage end-to-end order fulfillment processes from purchase orders to final delivery.
  • Supervise local and international suppliers, ensuring compliance with quality standards.
  • Coordinate after-sales service operations and monitor service quality.
  • Analyze operational data and drive continuous improvement initiatives.
  • Implement and manage ERP/CRM system integrations.
  • Monitor KPIs such as delivery rates and service quality.
  • Ensure collaboration across sales, finance, and customer service teams.
  • Lead, mentor, and develop operations teams to maintain high performance standards.

About Basala LTD: Basala LTD specializes in retailing cabinets and parquet flooring, providing high-quality products with modern and durable designs. We focus on customer satisfaction, innovative solutions, and professional service to meet the evolving needs of our clients.

Requirements

  • No experience required

Similar Jobs

Operations Manager

📣 Job AdNew

Premium Food Company Ltd.

SR 20,000 / Month dotFull-time
Join Premium Food Company Ltd. as an Operations Manager
As the Restaurant Operations Manager, you will be instrumental in overseeing and optimizing the daily operations of multiple restaurant branches located in Riyadh. Your leadership will ensure consistent food quality, adherence to service standards, and compliance with both company and Saudi regulatory requirements.

Key Responsibilities:
  • Manage day-to-day operations across multiple branches.
  • Implement brand standards and SOPs, ensuring food safety and service quality.
  • Monitor branch performance metrics, focusing on sales, food costs, labor costs, and customer satisfaction.
  • Lead and evaluate Restaurant Managers and their teams.
  • Ensure compliance with Saudi health, safety, and food safety regulations.
  • Control operational costs and manage budgets effectively.
  • Address customer complaints and operational escalations.
  • Collaborate with Head Office departments, including HR, Finance, Procurement, and Marketing.
  • Support the opening of new branches and drive operational improvements.
  • Prepare regular performance and compliance reports.

Qualifications & Experience:
  • Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).
  • 5–8 years of restaurant operations experience, including multi-branch management.
  • Strong knowledge of food safety standards (HACCP preferred).
  • Demonstrated leadership and people management abilities.
  • Excellent analytical, organizational, and problem-solving skills.
  • Proficiency in English; Arabic is an advantage.
  • Must be based in Riyadh or willing to relocate.

Key Skills & Competencies:
  • Expertise in multi-unit restaurant operations.
  • Food cost and labor cost control.
  • Commitment to quality and service consistency.
  • Team leadership and training capabilities.
  • Management of KPIs and P&L.
  • Customer experience management.

breifcase2-5 years

locationRiyadh

2 days ago

Operations Manager

📣 Job Ad

Tharwah Group

Full-time
Join Tharwah Group as an Operations Manager! Tharwah is a leading Saudi advisory company, recognized for its established business lines in Consultancy, Training & Development, Assessment, and Pro HR Services. With a remarkable evolution, Tharwah has recently gone public, marking a significant growth milestone. We are currently seeking a highly experienced Training Operations Manager to enhance our Training Academy.

Position Overview
The Training Operations Manager will oversee the entire training operations lifecycle, ensuring high-quality execution of training programs and optimizing continuous development initiatives. This role is pivotal for delivering impactful learning solutions aligned with client needs.

Key Responsibilities
  • Training Strategy & Planning: Develop and implement a training strategy aligned with organizational goals and conduct needs assessments.
  • Program Design & Delivery: Design innovative training programs and oversee their delivery in multiple formats while measuring their effectiveness.
  • Operational Leadership: Mentor the training team and manage budgets and resources to ensure regulatory compliance.
  • Performance Evaluation & Improvement: Analyze training data for impact and implement improvement initiatives based on insights.
  • Stakeholder Management: Maintain communication with internal and external stakeholders to promote a culture of learning.

Required Qualifications
  • Bachelor’s degree in Human Resources, Education, or related field.
  • 11–14 years of relevant experience in training operations or L&D leadership.
  • PMP certification and CPTD (mandatory).

Required Skills
  • Strong skills in instructional design and training methodologies.
  • Demonstrated leadership and interpersonal skills to inspire a diverse team.
  • Excellent communication abilities, strategic thinking, and problem-solving skills.
  • Proficiency in learning management systems and relevant technologies.

Apply now to become a part of Tharwah's journey towards excellence!

breifcase2-5 years

locationRiyadh

9 days ago