Waiter

📌 Job Title: Service Provider – School Canteen
📂 Department: Operations Management
📁 Section: Supply
👨‍💼 Direct Supervisor: Canteen Supervisor / Supply Supervisor

🎯 Job Objective:

· Providing meals for students and school staff and collecting their cash value accurately and reliably.
· Organizing the sales movement within the school canteen according to the predetermined schedules.
· Complying with hygiene standards and food safety within the school environment.

📌 Duties and Responsibilities:

✅ Welcoming students and school staff during the break and organizing the sales process.
✅ Working on the cash register and collecting cash amounts accurately and in an organized manner.
✅ Preparing cash denominations daily and handing them over to the canteen supervisor at the end of the day.
✅ Arranging products and meals inside the canteen in an attractive and organized manner.
✅ Ensuring the cleanliness of the cash register area, table, and used tools.
✅ Adhering to the official dress code and appropriate appearance within the school.
✅ Interacting politely and professionally with students and school staff.
✅ Reporting to the supervisor any malfunctions in the sales system or shortages in materials.

🛠️ Required Skills:

🔸 Precision in handling cash amounts.
🔸 Good communication skills with students and colleagues.
🔸 Commitment and discipline in the school work environment.
🔸 Ability to work under pressure during peak times.
🔸 Commitment to cleanliness and personal appearance.

🎓 Qualifications and Experience:

· Previous experience in working on the cash register or in food sales is preferred.
· A higher qualification is not required, but a high school or intermediate certificate is preferred.
· Preference is given to those with a valid health certificate.
· Ability to use a calculator or a point-of-sale system if available.

• Greet and seat guests warmly, providing a friendly atmosphere.
• Present menus and provide detailed information on food and beverage items.
• Accurately take food and beverage orders using our point-of-sale (POS) system.
• Serve food and drinks in a timely and professional manner.
• Maintain cleanliness and organization of the dining area throughout the service.
• Process payments accurately and collaborate with kitchen staff to ensure timely delivery of orders.
• Address any guest concerns promptly, ensuring their utmost satisfaction.
• Assist in opening and closing duties and stay updated on menu changes.

• Excellent communication and interpersonal skills.
• Proven experience as a waiter in a fast-paced restaurant environment.
• Strong customer service orientation.
• Detail-oriented with excellent multitasking abilities.
• Proficiency with POS systems and basic math skills.
• Knowledge of food safety and hygiene standards.
• Ability to work various shifts and manage high-pressure situations.
• Fluency in English; knowledge of Arabic is a plus.

• Greeting and seating customers
• Taking accurate food and drink orders
• Serving orders to tables in a timely manner
• Communicating effectively with kitchen staff
• Handling customer inquiries and resolving complaints
• Cleaning and setting up tables
• Providing excellent customer service at all times

• Proven experience as a Waitress or in a similar role
• Ability to multitask and work in a fast-paced environment
• Excellent communication and customer service skills
• Strong attention to detail
• Ability to work well in a team
• Flexibility to work in shifts, including weekends and holidays

• Excellent customer service skills
• Strong communication abilities
• Ability to work well under pressure
• Good memory for remembering orders
• Attention to detail
• Ability to work in a team
• Stamina and physical endurance
• Basic math skills for handling payments