Customer Services Specialist📣 Job Ad

Join Raffles The Red Sea as a Waiter/Waitress
Be part of Raffles & Fairmont the Red Sea, a nature-focused resort offering unparalleled experiences to our guests along the kingdom's stunning coastline. Our resort features 361 rooms, an array of dining options, and a commitment to sustainable development.

Responsibilities:

• Guest Service Excellence: Provide courteous, professional food and beverage service at all times, anticipating guest needs and preferences to exceed expectations.
• Operations: Serve and clear food and beverage items efficiently, ensuring tables are set and maintained to service standards.
• Financial & Quality Standards: Support daily financial targets, following all financial procedures and maintaining compliance with quality benchmarks.
• Health, Safety & Hygiene: Ensure adherence to health and hygiene standards, including HACCP and emergency procedures.
• Teamwork & Communication: Communicate effectively with team members and management, attending necessary meetings and supporting other departments.
• Additional Responsibilities: Perform additional duties as assigned and contribute to sustainability initiatives.

Qualifications:

• Open to Saudi Nationals only.
• 1-2 years of experience in a similar role, preferably in luxury hospitality.
• High school diploma or equivalent preferred.
• Strong communication skills; additional languages are a plus.
• Excellent guest engagement skills and ability to thrive in a fast-paced environment.

Join Us:
Take the opportunity to work in a prestigious luxury hospitality environment with competitive salary, benefits, and opportunities for career growth.

Join the Raffles The Red Sea Team!
Raffles & Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, invites you to be a part of its luxury hospitality experience. As a Laundry Attendant, you will play a crucial role in ensuring the highest standards of cleanliness and service for our guests.

Key Responsibilities:

• Laundry Processing: Handle washing, dry cleaning, and pressing as per established procedures.
• Chemical Management: Safely use laundry chemicals and solvents as instructed.
• Item Marking & Inspection: Mark items for laundering and report any issues to supervisors.
• Adherence to Guest Requests: Follow specific guest instructions regarding laundry preferences.
• Equipment Care: Maintain equipment and the working area in a clean and organized manner.
• Operational Support: Attend briefings and assist with valet services as required.
• Area Maintenance: Keep the working area professional and tidy.

Qualifications:

• Experience: 1–2 years in a similar role within a 5-star or luxury environment.
• Language Skills: Proficient in English.
• Professionalism: Well-presented and groomed to match Raffles' high standards.
• Key Skills: Strong interpersonal skills and attention to detail.

Additional Information:

• Understanding of ultra-luxury guest expectations.
• Proactive approach with strong ownership and accountability.
• Impeccable grooming aligned with luxury standards.

Join Our Team at SLS The Red Sea!
Welcome to SLS The Red Sea, where bold creativity and unapologetic luxury come to life. As the Purchasing Manager, your role is crucial to ensuring our guest's experience is nothing short of exceptional. This role transcends traditional procurement; it is about curating quality and sourcing with intention.

Key Responsibilities:

• Collaborate closely with department leaders to anticipate supply needs.
• Source and onboard high-quality suppliers that maintain our luxury standards.
• Monitor supplier performance and ensure brand integrity.
• Oversee inventory management to minimize waste and ensure operational readiness.
• Manage procurement budgets and conduct cost analysis for efficiency.
• Ensure compliance with internal policies and local regulations.
• Drive process improvements through procurement systems and reporting tools.
• Lead and develop the purchasing team, fostering collaboration.
• Act as a key liaison between suppliers and departments to ensure alignment.
• Identify and mitigate supply chain risks proactively.
• Champion sustainable sourcing practices in line with our brand commitments.

Qualifications:

• Minimum 5 years of procurement experience in luxury hospitality.
• At least 2 years in a managerial role.
• Strong knowledge of procurement systems and inventory management.
• Fluent in English and Arabic.
• Exceptional communication and stakeholder management skills.
• Commercially savvy with a creative mindset.
• Highly organized with attention to detail.

Become part of a passionate team that shapes the future of this iconic destination.