Job PurposeTo ensure the seamless execution of HR operational functions across retail outlets and corporate offices, maintaining compliance, enhancing employee experience, and supporting the business through effective HR administration. The role demands a strong understanding of retail dynamics, attention to detail, and a high level of discretion and service.
Key Responsibilities- HR Administration & Compliance: Manage employee lifecycle documentation (contracts, transfers, warnings, terminations, etc.). Ensure HR processes comply with local labor laws and internal policies. Maintain and audit personnel files, ensuring data accuracy and confidentiality. Handle visa processing, GOSI, IQAMA, and medical insurance in coordination with PROs and vendors.
- Payroll & Attendance Management: Oversee monthly payroll inputs including attendance, overtime, and leave balances. Coordinate with Finance for timely salary disbursements. Monitor shift schedules and attendance for store staff and flag discrepancies. Support end-of-service calculations and benefits processing.
- Employee Services & Records: Ensure timely processing of employee requests (letters, certificates, bank forms, etc.). Maintain HR systems and employee records (digital and physical) with accuracy. Track probation periods and contract renewals, ensuring timely actions.
- HR Policy Implementation: Enforce HR policies and procedures across stores and head office. Educate employees and managers on HR policies, especially related to attendance, grooming, and workplace discipline. Support internal audits and prepare required HR compliance reports.
- Offboarding & Exit Management: Manage offboarding procedures including exit interviews, clearance, and final settlements. Analyze turnover trends and report key findings to HR leadership.
Key Requirements- Education: Bachelor's in Human Resources, Business Administration, or related field.
- Experience: 46 years in HR operations, preferably in retail or fashion/luxury environments.
- Languages: Fluent in English; Arabic is a plus.
- Technical Skills: Proficient in HRIS, MS Office (especially Excel), payroll platforms.
- Soft Skills: High attention to detail, confidentiality, strong interpersonal skills, service-oriented mindset.
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