About the Role:As the Executive Housekeeper at Mövenpick Hotels & Resorts, you will oversee housekeeping operations, ensuring that exceptional standards are upheld in all areas of the hotel. Your role is essential in maintaining a vibrant and welcoming environment for both guests and staff.
Key Responsibilities:- Oversee the housekeeping operations including Laundry and Internal Communication Center.
- Ensure all rooms are prepared and inspected according to standards.
- Maintain flower decorations in rooms and public areas.
- Supervise cleanliness of front and back of house areas.
- Manage the inventory of linen and uniforms; ensure regular audits are conducted.
- Coordinate with suppliers and contractors; oversee pest control efforts.
- Implement housekeeping related HACCP procedures and cost control measures.
- Conduct regular inspections and monitor maintenance issues in collaboration with other departments.
- Assist with guest relations, addressing any complaints professionally.
- Foster a collaborative team environment, conducting training and performance evaluations.
Qualifications:The ideal candidate will have previous experience in a housekeeping supervisory role within the hospitality industry. Strong leadership and organizational skills are essential, along with the ability to motivate a diverse team to achieve excellence in guest services and housekeeping standards.
