About the Reservations/Core Manager Role
Four Seasons Hotels & Resorts is seeking a Reservations/Core Manager and Telephone Operator for its property in Riyadh, Saudi Arabia. This full-time position involves managing reservations, optimizing room rates, and overseeing guest communications to ensure efficient operations within the Rooms Division.
Role Overview and Responsibilities
In this role, you will be responsible for creating rate plans and accurately loading them into the property management system. Collaboration with the Revenue Director is key to optimizing occupancy and achieving target room rates. You will also coordinate with the Rooms Division Manager to ensure smooth operations, particularly during periods of high occupancy. A significant part of the role includes managing guest communications and telephone operations with professionalism and efficiency.
Areas of Focus
The responsibilities for this position encompass the following key areas:
- Core operations management
- Sales support and coordination
- Rooms division oversight
About the Location
Four Seasons Hotel Riyadh is situated in the iconic Kingdom Tower in Riyadh, within the Riyadh Region. This location offers proximity to key business areas, shopping centers, and cultural sites. The hotel features 276 rooms and 39 suites, designed with a blend of Saudi heritage and modern sophistication. The property also includes three restaurants with a total seating capacity of 250 guests, and extensive event facilities spanning 7,213 square meters.
Employee Benefits and Perks
Employees at Four Seasons Hotel Riyadh can expect a competitive net salary in a tax-free environment, along with:
- Competitive housing allowance
- Transportation allowance
- 30 days of vacation
- 10 days of public holidays per year
- Complimentary employee meals
- Medical insurance
- Life insurance
- Employee Assistance Program
- Worldwide complimentary room nights with Four Seasons
- Laundry and dry cleaning for work attire
- Growth and development opportunities
Company Culture
Four Seasons is driven by its people, fostering a culture where team members strive for continuous improvement and treat each other with respect. The company is committed to providing exceptional guest experiences through a world-class employee experience and a supportive company culture. The belief is that life is enriched through genuine connections with people and the world around us, aiming to create lasting impressions for guests, residents, and partners.
