Join Hilton as an Operations Manager!At Hilton, we are committed to delivering exceptional guest experiences through passionate hospitality and operational excellence. As the Operations Manager, you will oversee and direct all operational aspects of our hotel, ensuring every department runs smoothly to maximize guest satisfaction and hotel performance.
Your Responsibilities:- Manage the hotel’s front desk, food & beverage, kitchen, housekeeping, security, and fitness center.
- Develop effective relationships with senior management and lead departmental training.
- Conduct inspections and maintain high standards for all areas of the hotel.
- Implement cost control plans and analyze costs to enhance profitability.
- Motivate and supervise team members to achieve key performance targets.
- Facilitate routine operations meetings and ensure compliance with hotel standards.
- Manage the guest experience, ensuring that VIPs receive the attention and service they deserve.
What We Are Looking For:A strong candidate should display leadership, integrity, and a passion for hospitality. Relevant experience of at least 2 years in hotel operations management and proficiency in both English and Chinese are essential. Your proactive approach and resourcefulness will be crucial in maximizing guest satisfaction and achieving operational success.
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