وظائف أخصائي خدمة عملاء بدوام كامل في السعودية

Join Al Makan for Elevators as a Customer Services Specialist!
We are seeking a professional and friendly individual to welcome our customers and visitors, providing top-notch service and support.

Responsibilities:

• Greet clients and visitors in a warm and professional manner.
• Manage incoming calls and messages, directing them to the appropriate parties.
• Follow up on customer requests (both new and existing) and update their status.
• Organize and maintain customer and request data in Excel files.
• Prepare weekly and monthly reports for management regarding customer interactions.
• Coordinate with maintenance and sales teams as needed.
• Monitor social media accounts and respond to general inquiries.
• Schedule appointments and visits as required.
• Assist management with basic administrative tasks when needed.

Qualifications:

• Previous experience in reception or customer service (preferably in a technical/engineering field).
• Proficiency in Microsoft Office (Word & Excel).
• Excellent communication skills in Arabic (knowledge of English is an added advantage).
• Polite, organized personality capable of professional customer interactions.
• Able to work as part of a team and handle work pressure effectively.

Location: Al Ahsa
Employment Type: Full-Time

About the Job:
We are looking for a Customer Service Representative with direct experience in the pipes industry to support our sales and operations teams in managing customer orders, coordinating deliveries, and providing professional service to contractors and project clients.

Key Responsibilities:

• Handle customer inquiries related specifically to pipes and piping systems products.
• Process and manage sales orders, quotations, and order confirmations for pipe products.
• Coordinate with sales, warehouse, and logistics teams to ensure accurate and timely deliveries.
• Follow up on order status, deliveries, and customer requirements.
• Maintain accurate order records and customer information in the system.
• Support the sales team in managing project orders and contractor requirements.
• Follow up on collections and outstanding invoices with customers when required.
• Assist customers with technical or product-related inquiries related to piping systems.
• Ensure high customer satisfaction through professional communication and timely follow-up.

Job Requirements:

• Suitable educational qualification.
• 2–3 years of experience in customer service within the pipes or piping systems industry in Saudi Arabia.
• Experience working with pipes manufacturers, distributors, or piping system suppliers is a must.
• Experience in receiving, inspecting, and pressure testing thermal pipe networks.
• Good communication and customer handling skills.
• Ability to manage sales orders, delivery coordination, and collections follow-up.
• Strong attention to detail and customer service orientation.

Exciting Opportunity: Customer Service Representative
Join Re-Lytic, a dynamic information services company, as a Customer Service Representative. This remote position will allow you to engage with our clients while providing exceptional service across multiple markets including the UAE, Kuwait, Qatar, and Saudi Arabia.

Role Overview:
As a Customer Service Representative, you will play a crucial role in maintaining high customer satisfaction levels. You will be responsible for:

• Assisting customers with inquiries and providing timely solutions.
• Maintaining accurate records and ensuring workflows are documented efficiently.
• Collaborating with team members to enhance operational processes.

Requirements:

• Strong communication skills.
• Ability to work independently in a remote setting.
• Attention to detail and organizational skills.

If you are enthusiastic, detail-oriented, and eager to contribute to a thriving team, we encourage you to apply!

Join ICON GROUP as a Customer Service Representative!
We are seeking a motivated individual to become part of our dynamic team. This role is perfect for fresh graduates looking to kickstart their careers. You will have the chance to develop your professional skills while making a significant impact on our service delivery.

Responsibilities:

• Handle customer inquiries and provide accurate information
• Maintain a high level of professionalism and customer satisfaction
• Resolve customer issues efficiently and follow up when needed
• Coordinate with internal teams to ensure smooth service delivery

Requirements:

• Fresh graduates are welcome to apply
• Strong communication and interpersonal skills
• Good problem-solving abilities
• Ability to work in a fast-paced environment

Join Stamina Trading as a Customer Services Specialist!
We are looking for a dedicated individual to support our customer service operations. This role is essential for ensuring high levels of customer satisfaction and will involve engaging directly with our clients to address their inquiries and needs.

Responsibilities:

• Provide excellent service to customers by addressing their inquiries and issues promptly.
• Manage customer feedback and ensure their voices are heard.
• Collaborate with other teams to resolve customer issues effectively.

Requirements:

• Strong communication skills.
• Ability to work in a team-oriented environment.
• Proficiency in both Arabic and English is preferred.

Join us and be a part of a dynamic team focused on customer satisfaction!