Customer Services Specialist📣 Job Ad

Join Al-Futtaim Automotive as a Customer Support Representative!
At Al-Futtaim Group, established in the 1930s, we are one of the most diversified and forward-thinking businesses, with operations across multiple sectors.

Overview Of The Role:
The Customer Support Representative (CSR) plays a crucial role in ensuring that all clients purchasing Volvo and other equipment from FAMCO receive comprehensive parts and service support. This position optimizes sales opportunities for parts and services, collaborating closely with internal teams.

What You Will Do:

• Serve as the primary point of contact for customers and branch aftermarket personnel.
• Manage requests for parts and service, ensuring customer satisfaction throughout.
• Monitor the accuracy of parts supplied and quality of services performed.
• Participate in departmental planning and strategy sessions.
• Maintain effective customer relations and resolve disputes efficiently.
• Proactively identify and develop new sales accounts.
• Collaborate with Head Office Technical and Support staff to provide optimal solutions.
• Prepare and present service quotes to customers.

Required Skills To Be Successful:

• Bachelor’s Degree in Marketing or a related field.
• Experience in a heavy equipment industry in parts and service.
• Sales experience is advantageous.
• Strong computer skills with MS Office.
• Excellent written and verbal communication skills.
• Results-oriented mindset and ability to meet performance targets.
• Strong organizational and planning skills.
• Integrity and ethical conduct in all interactions.

About Al-Futtaim Automotive:
As a key division of Al-Futtaim Group, we are renowned for our customer-centric approach and our drive towards innovation within the automotive industry. With a presence in 10 countries, we aim to provide unparalleled mobility solutions across various sectors.

Join Our Team as a Sales Coordinator!
We are Steel Force Building Materials Trading, specializing in building materials, construction items, hardware, and machine tools trading. We are seeking a motivated and detail-oriented Sales Coordinator to support our sales team and ensure smooth operations in the Sales Department.

Key Responsibilities:

• Assist the sales team in managing schedules, preparing sales documents, and handling customer inquiries.
• Coordinate with suppliers and logistics to ensure timely delivery of products.
• Maintain and update sales and customer records in the CRM system.
• Prepare sales reports and analyze data to support sales strategies.
• Communicate with customers to provide information about products, prices, and availability.
• Support the sales team in achieving sales targets and objectives.
• Handle administrative tasks related to sales processes and customer service.

Qualifications:

• Bachelor’s Degree in Business Administration, Marketing, or a related field.
• Proven experience in sales coordination or a similar role, preferably in the building materials or construction industry.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office and CRM software.
• Strong organizational skills and attention to detail.
• Ability to multitask and manage time effectively.
• Knowledge of the local market and industry trends in KSA is a plus.

Benefits:

• Competitive salary.
• Health insurance and other benefits as per company policy.
• Opportunities for professional growth and development.

Join us and be part of a dynamic and growing team!

Join Hala Supply Chain Services as an Inventory Controller!

We are a leading provider of logistics solutions, specializing in warehousing, freight forwarding, customs clearance, and more. We are dedicated to improving operational efficiency and are looking for a skilled Inventory Controller to join our team in Dammam.

Role Overview:
The Inventory Controller will be responsible for managing stock levels, implementing inventory control procedures, and ensuring accurate stock records. Your daily tasks will include:

• Tracking inventory movements and conducting regular stock audits
• Analyzing inventory data to maintain optimal stock levels
• Liaising with other departments to ensure seamless operations

Qualifications:
We are looking for candidates with:

• Strong skills in Stock Control, Stock Management, and Inventory Control
• Excellent analytical and communication skills
• The ability to work both independently and as part of a team
• Experience with inventory management software is a plus
• A Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field is preferred

We encourage you to apply if you meet the above criteria and are looking for an exciting opportunity to enhance your career in logistics.