Join our team as a Customer Service Specialist!We at West Aja Recruitment Office are looking for a creative Customer Service Specialist to join our team. Their main responsibility will be to establish and set performance indicators and standards in customer service.
Responsibilities:- Conduct specialized studies and analyses to determine performance and quality indicators.
- Update customer service procedures and guidelines to ensure efficiency and ease of communication.
- Develop innovative programs to improve the quality of customer service.
- Analyze information to identify strengths and weaknesses in current systems and provide recommendations.
- Prepare specialized documents and reports in the field of customer service.
Requirements:- Bachelor's degree in (Advertising and Marketing Communication, Public Relations, Customer Service, Executive Secretarial)
- Technical certifications like MCSE, MOS, CCNA.
- Advanced proficiency in Arabic and English.
- Experience in quality assurance and customer service.
Benefits: Work six days a week, a supportive and creative team.
4,000 / Month
Full-time
