Customer complaints clerk Jobs with 4,000-5,000 SR salary in Saudi Arabia

Abdul Rahman Othman Mohammad Al-Othman Company and Partner

4,200 / Month

Join Our Team as a Customer Services Specialist!
At شركة عبدالرحمن عثمان محمد العثمان وشريكه, we are dedicated to providing exceptional service to our customers. As a Customer Services Specialist, you will play a vital role in ensuring high satisfaction and efficiency within our service team.

Key Responsibilities:

Develop and define performance indicators and quality standards for customer service.
Participate in updating customer service procedures and manuals.
Identify strengths and weaknesses in customer service systems and prepare specialized documents and reports.
Conduct studies and analyses to establish key performance indicators in collaboration with quality management.
Develop advanced programs and creative initiatives to meet customer needs and expectations.
Analyze data to identify patterns of complaints and gaps, and create plans to address these issues.

We welcome both male and female candidates who meet the criteria and are eager to contribute to our team.

Bachelor's degree in various fields such as Marketing, Public Relations, Customer Service, or Executive Secretarial Studies.

Skills:

Advanced customer service skills.
Strong research and quality assurance abilities.
Report preparation and monitoring expertise.
Client experience management.

0-1 years

Jazan

2 days ago

Customer Complaints Clerk

Farza glasses, Al-Bala commercial establishment

مسمى الوظيفة: أخصائية خدمة العملاء

نظرة عامة:
تسعى نظارات فرزة التابعة لمؤسسة البلاع التجارية للبحث عن أخصائية خدمة عملاء متميزة ومؤهلة للانضمام إلى فريق العمل في فرع نظارات فرزة. سنقوم بتطوير وتحسين تجربة العملاء من خلال وضع معايير أداء واضحة وضمان جودة خدمة العملاء.

المهام الأساسية:

تحديد مؤشرات الأداء ومعايير الجودة في خدمة العملاء.
المشاركة في تحديث إجراءات وأدلة خدمة العملاء.
تطوير برامج لتحسين جودة نظام خدمة العملاء.
تحليل البيانات لتحسين رضا العملاء وكفاءة الخدمة المقدمة.
إعداد التقارير المتخصصة وعرضها للمعنيين.

المؤهلات المطلوبة:

بكالوريوس في مجال ذو صلة مثل العلاقات العامة أو خدمات العملاء أو الإعلان.
خبرة لا تقل عن سنة في مجال خدمة العملاء.

المهارات المطلوبة:
يجب أن تكون لديك مهارات متقدمة في:

خدمة العملاء
التحقيقات
توكيد الجودة
إعداد التقارير
إدارة تجربة العميل

اللغات:
التمكن من اللغة العربية والإنجليزية يعد مفيدًا.

0-1 years

Abha

Customer Complaints Clerk

Al Kifah Real Estate Company

5,000 - 7,000 / Month

مسمى الوظيفة: أخصائي علاقة العملاء

الوصف الوظيفي: في شركة الكفاح العقارية، نبحث عن أخصائي خدمة عملاء مميز للانضمام إلى فريقنا. ستلعب دوراً حيوياً في وضع وتحديد مؤشرات ومعايير الأداء والجودة في خدمة العملاء، والمشاركة في تطوير برامج من شأنها تعظيم جودة تقديم الخدمات.

الواجبات والمهام الرئيسية:

إجراء الدراسات والتحاليل المتخصصة لتحديد مؤشرات الأداء الرئيسية.
تحديث إجراءات وأدلة خدمة العملاء وضمان الرد الفعال على استفساراتهم.
تطوير برامج متقدمة لضمان تحقيق توقعات المتعاملين.
تحليل المعلومات والبيانات لتحديد نقاط القوة والضعف في خدمة العملاء.
إعداد الوثائق والتقارير وتقديم التوصيات المناسبة.

المؤهلات: مطلوب بكاليوس في الإعلان والاتصال التسويقي، وخبرة عملية لمدة سنة. الشهادات المفضلة تشمل MCSE و MOS و CCNA. كما يُفضل الحصول على شهادات في تقنيات المعلومات وإدارة الموارد البشرية.

المتطلبات اللغوية: إتقان اللغة العربية ودراية بمجموعة من اللغات الأخرى مثل التركية والإندونيسية والأردو تعد ميزة إضافية.

البيئة: تتمتع ببيئة عمل مهيأة لذوي الإعاقة.

تاريخ بداية النشر: 28111446
تاريخ انتهاء النشر: 01031447

0-1 years

Al Khobar

Customer Complaints Clerk

Southwind Telecom

Customer Service Job at a Telecommunications Company
We at Telecommunications Company are looking for customer service employees (men and women) to work in the Eastern Region. This is a great opportunity to join an outstanding team in providing the best services to customers.

Responsibilities:

Interact with customers and provide support to them.
Respond to customer inquiries and solve problems.
Record customer notes and their procedures in the system.

The salary is set at 4500 Saudi Riyals plus monthly commissions. There will be 6 working days a week and one day off. To apply, please send your CV to the mentioned email with the city and job title.

Application is available for Saudis only.
Strong communication skills and ability to work within a team.
Ability to work effectively under pressure.

0-1 years

Al Jubail

Customer Complaints Clerk

Southwind Telecom

Customer Service Job at a Telecom Company
We at Telecom Company are looking for customer service agents (men and women) to work in the Eastern region. This is a great opportunity to join a distinguished team in providing the best services to customers.

Responsibilities:

Interacting with customers and providing support for them.
Responding to customer inquiries and solving problems.
Recording customer notes and procedures in the system.

The salary is set at 4500 Saudi Riyals plus monthly commissions. There will be 6 working days a week and one day off. To apply, please send your CV to the mentioned email along with the city and job title.

Application is available only for Saudis.
Strong communication skills and the ability to work within a team.
The ability to work effectively under pressure.

0-1 years

Al-Ahsa

Customer Complaints Clerk

Southwind Telecom

Customer Service Job at Telecommunications Company
We at Telecommunications Company are looking for customer service employees (men and women) to work in the Eastern Province. This is a great opportunity to join a distinguished team in providing the best services to customers.

Responsibilities:

Interacting with customers and providing support to them.
Responding to customer inquiries and resolving issues.
Recording customer notes and their procedures in the system.

The salary is set at 4500 Saudi Riyals plus monthly commissions. There will be 6 working days a week and one day off. To apply, please send your resume to the mentioned email address, including the city and job title.

Applications are only open to Saudis.
Strong communication skills and ability to work within a team.
Ability to work effectively under pressure.

0-1 years

Al Khobar

Customer Complaints Clerk

Southwind Telecom

Customer Service Job at a Telecom Company
We at Telecom Company are looking for customer service employees (men and women) to work in the Eastern Region. This is a great opportunity to join an exceptional team in providing the best services to customers.

Responsibilities:

Interacting with customers and providing support to them.
Responding to customer inquiries and solving problems.
Recording customer notes and their procedures in the system.

The salary is set at 4500 Saudi Riyals plus monthly commissions. There will be 6 working days per week and one day off. To apply, please send your CV to the mentioned email with the city and job title.

Application is available for Saudi nationals only.
Strong communication skills and ability to work as part of a team.
Ability to work effectively under pressure.

0-1 years

Dhahran

Customer Complaints Clerk

Southwind Telecom

Customer Service Job at a Telecom Company
We at Telecom Company are looking for Customer Service employees (men and women) to work in the Eastern Region. This is a great opportunity to join a distinguished team in providing the best services to customers.

Responsibilities:

Interact with customers and provide support to them.
Respond to customer inquiries and resolve issues.
Record customer notes and their procedures in the system.

The salary is set at 4500 Saudi Riyals plus monthly commissions. There will be 6 working days a week and one day off. To apply, please send your CV to the mentioned email with the city and job title.

Applications are available for Saudis only.
Strong communication skills and ability to work within a team.
Ability to work effectively under pressure.

0-1 years

Dammam

Customer Complaints Clerk

Mekyon Company is a closed joint-stock real estate developer.

4,000 - 5,000 / Month

Join our team as a Customer Service Specialist at Makion Urban Developers!
The goal of this position is to establish and define performance and quality indicators in customer service, with the potential to develop innovative programs that enhance quality systems and achieve customer satisfaction.

Responsibilities:

Conduct specialized studies and analyses to identify performance indicators and quality standards.
Update customer service procedures and manuals and coordinate communication efficiently.
Develop advanced programs to meet customer expectations.
Analyze data to identify strengths and weaknesses in customer service systems.
Prepare specialized documents and reports and provide appropriate recommendations.

This is an ideal opportunity for candidates with at least one year of practical experience in customer service and relevant qualifications.

0-1 years

Makkah

Customer Complaints Clerk

Smart Link

Join our team as a Customer Service Specialist over the phone!
Smart Link Company, one of the Gulf Group for Training and Education companies, announces a distinguished job vacancy in the customer service category. If you are looking for an opportunity to develop your skills in a dynamic environment, we want you on our team.

Responsibilities:

Provide support and services to customers over the phone.
Resolve issues and assist with customer inquiries.
Coordinate with other teams to ensure the best customer experience.

Required qualifications:

The applicant must be a Saudi national.
Holder of a diploma or equivalent.

Details:

Salary: 4000 Saudi Riyals per month.
Working hours: 5 days a week with 2 days off.

To express your interest, please send your CV via email with the subject: (Customer Service - Jeddah).

0-1 years

Jeddah

Customer Complaints Clerk

Integration Facilities Company for Operations and Maintenance

انضم إلى فريقنا كمختص في خدمة العملاء!
في شركة تكامل المرافق للتشغيل والصيانة، نحن نبحث عن أخصائي خدمة عملاء متميز للانضمام إلى فريقنا. ستلعب دورًا حيويًا في تحسين جودة ومهنية أنظمة خدمة العملاء لدينا.

المسؤوليات الرئيسية:

وضع وتحديد مؤشرات ومعايير الأداء والجودة في خدمة العملاء.
المشاركة في تحديث إجراءات وأدلة خدمة العملاء.
تطوير برامج لتحسين جودة أنظمة خدمة العملاء.
تحليل بيانات رضا العملاء وتحديد نقاط القوة والضعف.
إعداد الوثائق والتقارير المتخصصة المتعلقة بخدمة العملاء.

المؤهلات:

درجة البكالوريوس في إدارة أعمال، الموارد البشرية، الإدارة المكتبية، التسويق، أو السكرتارية التنفيذية.

المهارات المطلوبة:

خدمة العملاء (متقدم)
بناء العلاقات (متقدم)
إدارة ما بعد البيع (متقدم)
قياس آراء العملاء (متقدم)
تحمل المسؤولية (متقدم)
إدارة تجربة العميل (متقدم)
تقديم التقارير (متقدم)

اللغات:

العربية (معتمد)
الإنجليزية (معتمد)

0-1 years

Buraydah

8 days ago

Customer Complaints Clerk

Al-Kafu United Trading Company

Customer Service Specialist Job
The Al-Kafou United Trading Company is looking for a professional Customer Service Specialist to ensure high-quality customer service. Your responsibilities will include setting and defining performance and quality indicators, developing programs to enhance customer service systems, as well as analyzing complaint content and providing appropriate recommendations.

Main Tasks:

Conduct specialized studies and analyses to determine performance indicators in customer service.
Participate in developing and updating customer service procedures and effective communication with customers.
Develop programs and initiatives to ensure customer expectations are met.
Analyze data to identify strengths and weaknesses in the services provided.
Prepare documents and reports related to customer service.

Bachelor's degree in relevant fields (public relations, customer service).
Experience in after-sales management, customer service, and customer experience management.

Benefits:

A salary starting from 4000 Saudi Riyals.
Six working days a week with morning and evening working hours.

0-1 years

Abha

9 days ago

Customer Complaints Clerk

Global Advisory Office for Recruitment

4,000 - 4,500 / Month

Join the Global Consultant Office for Recruitment as a Customer Service Specialist.
We are looking for an outstanding individual to join our customer service team. In this role, you will develop and improve performance and quality standards in customer service, and participate in updating procedures and customer service manuals.

Responsibilities:

Identify performance indicators in customer services.
Develop programs to improve the quality of customer service.
Assess strengths and weaknesses in customer service systems.
Prepare documents and reports related to customer service.

Bachelor's degree in advertising and marketing communication, public relations, customer service, or executive secretarial tasks.
Provide advanced experience in after-sales management and measuring customer feedback.
Advanced Arabic and English language skills.

Benefits:

Full-time, six working days a week.
Work location: Southern Al-Fahd District, Najran.
Candidates close to the workplace are preferred.

0-1 years

Najran

9 days ago

Customer Complaints Clerk

Good Development Company for Operation and Maintenance

4,000 - 5,000 / Month

مسمى الوظيفة: أخصائي خدمة عملاء

الوصف الوظيفي:
تسعى شركة جود التنمية للتشغيل والصيانة لتوظيف أخصائي خدمة عملاء متمكن. ستكون مسؤولياتك وضع وتحديد مؤشرات ومعايير الأداء والجودة في خدمة العملاء، والمشاركة في وضع وتحديث إجراءات وأدلة خدمة العملاء وتطوير برامج لتعظيم جودة ومهنية أنظمة خدمة العملاء.

الواجبات والمهام الرئيسية:

إجراء الدراسات والتحاليل المتخصصة بهدف وضع وتحديد مؤشرات الأداء الرئيسية.
تحديث إجراءات وأدلة خدمة العملاء والتنسيق مع الإدارات المعنية.
تطوير برامج متقدمة ومبادرات إبداعية لضمان تحقيق توقعات العملاء.
تحليل المعلومات لتحديد نقاط القوة والضعف في أنظمة خدمة العملاء.
إعداد الوثائق والتقارير المتعلقة بخدمة العملاء وتقديم التوصيات المناسبة.

المؤهلات المطلوبة:
- درجة البكالوريوس في إدارة الأعمال.
- خبرة 3 سنوات في مجال خدمة العملاء.
- مهارات متقدمة في اللغتين العربية والإنجليزية.

0-1 years

Makkah

10 days ago

Customer Complaints Clerk

Dermacure - Medical Skin Treatment Center

Join us as a customer service specialist at the Medical Skin Treatment Complex!
We are looking for a professional with experience in providing customer service who is eager to contribute to improving performance and quality standards. The successful candidate will be required to develop programs aimed at achieving the highest levels of customer satisfaction.

Responsibilities:

Determine performance indicators and quality standards in customer service.
Update customer service procedures and manuals and coordinate with relevant departments.
Develop creative initiatives to meet customer expectations.
Analyze data to identify strengths and weaknesses in customer service systems.
Prepare documents and reports related to customer service.

If you are qualified and have the passion to provide excellent customer service, apply now! We look forward to your joining us!

Bachelor's degree in relevant fields.
Fluency in both Arabic and English.
Advanced experience in customer service and related skills.

0-1 years

Abha

10 days ago

Customer Complaints Clerk

West Aja Recruitment Office

Join our team as a Customer Service Specialist!
We at West Aja Recruitment Office are looking for a creative Customer Service Specialist to join our team. Their main responsibility will be to establish and set performance indicators and standards in customer service.

Responsibilities:

Conduct specialized studies and analyses to determine performance and quality indicators.
Update customer service procedures and guidelines to ensure efficiency and ease of communication.
Develop innovative programs to improve the quality of customer service.
Analyze information to identify strengths and weaknesses in current systems and provide recommendations.
Prepare specialized documents and reports in the field of customer service.

Benefits: Work six days a week, a supportive and creative team.

Bachelor's degree in (Advertising and Marketing Communication, Public Relations, Customer Service, Executive Secretarial)
Technical certifications like MCSE, MOS, CCNA.
Advanced proficiency in Arabic and English.
Experience in quality assurance and customer service.

0-1 years

Hail

16 days ago

Customer Complaints Clerk

Medical Skin Processing Complex

Join the Medical Skin Treatment Complex team as a Customer Service Specialist
We are looking for a professional Customer Service Specialist to join our team. You will take on core responsibilities related to developing the customer service system and enhancing the quality of customer interactions.

Main Duties and Responsibilities:

Setting and defining performance and quality indicators and standards in customer service in coordination with the quality department.
Analyzing information and data to identify strengths and weaknesses in customer service systems.
Developing creative programs and initiatives to improve service.
Preparing and presenting customer service documents and reports and archiving them according to approved policies.