Customer complaints clerk Jobs with 4,000-5,000 SR salary in Saudi Arabia

• Saudi nationality (essential condition)
• Previous experience in customer service
• Preferably someone with experience in car rental
• Ability to work immediately
• Excellent communication skills
• Proficiency in computer use

• Welcoming customers and providing them with services
• Completing car rental procedures
• Following up on customer needs and resolving their issues
• Responding to phone inquiries
• Achieving sales and service goals

• Competitive salary
• Commissions and incentives
• Dynamically working environment
• Opportunities for career development

• Develop key performance indicators in coordination with the quality management.
• Update customer service procedures and guides to meet customer needs.
• Analyze customer satisfaction data to identify strengths and weaknesses in our systems.
• Prepare specialized reports and provide recommendations for quality improvement.

• Bachelor's degree in a relevant field.
• One year of experience in customer service.

• Flexible working hours.

• Setting and defining performance and quality indicators in customer service, and participating in updating customer service procedures.
• Developing innovative programs to achieve quality and meet customer needs.
• Analyzing information to identify strengths and weaknesses in customer service systems.
• Preparing documentation and reports related to service and providing recommendations to relevant departments.

• Bachelor's degree in a related field such as public relations or customer service management.
• Certifications such as Project Management Professional (PMP) and Microsoft Certified System Engineer (MCSE).
• Advanced customer service skills, quality assurance, and customer experience management.

• Arabic: Advanced
• English: Advanced
• Turkish, Indonesian, and Urdu: Advanced (preferred).

If you are interested in applying, please send your CV to the Riyadh Specialized Medical Center.

• Responding to basic customer inquiries and providing advice about the company's services.
• Processing basic customer requests and sending the required documents.
• Resolving customer complaints and referring more complex cases to the relevant employee.
• Logging all inquiries and complaints and reporting on the solutions implemented.
• Fully adhering to the policies and procedures followed in the Customer Service Center.

• Practical experience of at least one year in customer service.
• High school diploma at a minimum.
• Advanced skills in communication, customer assistance, and problem-solving.
• Proficiency in both Arabic and English.

• Job Type: Full-time, six working days a week.
• Working Hours: Morning.
• Location: Eastern Province, Khobar City.

• Responding to customers' basic inquiries and providing advice about the institution's services.
• Processing basic customer requests and sending the required documents.
• Resolving customer complaints and referring more complex issues to the appropriate staff member.
• Recording all inquiries and complaints and reporting the solutions taken.
• Fully complying with the policies and procedures followed in the Customer Service Center.

• Practical experience of no less than one year in the field of customer service.
• High school diploma at a minimum.
• Advanced communication skills and customer assistance and problem-solving skills.
• Fluency in both Arabic and English.

• Job Type: Full-time, six days a week.
• Work Hours: Morning.
• Location: Eastern Province, Al Khobar City.

• Responding to customers' basic inquiries and providing advice about the organization's services.
• Processing customers' basic requests and sending required documents.
• Resolving customer complaints and referring more complex issues to the specialized employee.
• Recording all inquiries and complaints and reporting the solutions taken.
• Fully adhering to the policies and procedures followed in the Customer Service Center.

• At least one year of practical experience in the customer service field.
• High school diploma as a minimum.
• Advanced communication skills and ability to assist customers and solve problems.
• Proficiency in both Arabic and English.

• Job Type: Full-time, six working days a week.
• Working hours: Morning.
• Location: Eastern Province, Al Khobar.

• Responding to basic customer inquiries and providing advice about the organization's services.
• Processing basic customer requests and sending the required documents.
• Resolving customer complaints and referring more complex issues to the specialized employee.
• Recording all inquiries and complaints and reporting the solutions taken.
• Fully adhering to the policies and procedures followed in the Customer Service Center.

• At least one year of practical experience in the field of customer service.
• High school diploma as a minimum.
• Advanced communication skills and customer assistance skills, as well as problem-solving skills.
• Fluency in both Arabic and English.

• Job Type: Full-time, six working days a week.
• Work Schedule: Morning.
• Location: Eastern Province, Al Khobar city.