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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationJeddah
Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.

As a Reservations Sales Agent, you will play a critical role in converting guest inquiries into confirmed bookings while providing exceptional, personalized service. Reporting to the Cluster Revenue and Distribution Manager, your responsibilities will include:
  • Actively converting bedroom inquiries into confirmed business.
  • Responding promptly to communications from guests and travel agents.
  • Preparing confirmation letters and processing cancellations or modifications with efficiency.
  • Providing a professional demeanor that reflects the high standards of the hotel.

Key Responsibilities:
  • Understand and anticipate guest needs, delivering personalized experiences.
  • Maintain knowledge of hotel facilities and local area to enhance guest relations.
  • Maximize sales and occupancy through a sales-oriented approach.
  • Input and update reservations meticulously while communicating special requests.
  • Monitor advances deposit requirements and maintain guest profiles.

Qualifications:
  • Graduate of Hospitality Management or related field.
  • Fluency in English; Arabic is an advantage.
  • Experience with Opera PMS System preferred.
  • Attention to detail and strong communication skills.
  • Minimum 1 year experience in a similar role is advantageous.

What We Offer:
  • Competitive compensation package with health insurance.
  • Professional development opportunities.
  • Employee benefits, including meals on duty and social events.

We value diversity and are committed to ensuring that our recruitment process is accessible to all. If you require any specific adjustments, please let us know.

Requirements

  • Requires 2-5 Years experience

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