Join Rixos as a Front Office Receptionist!Be part of a pioneering concept in luxury hospitality, where you can create unique experiences for our guests. In this role, you will be the first point of contact, ensuring that each arrival and departure is seamless and enjoyable.
Key Responsibilities:- Register and process check-ins and check-outs for guests, ensuring a smooth experience.
- Efficiently handle guest information and maintain computer records.
- Perform cashiering duties, manage foreign exchange transactions, and conduct night audits.
- Provide exceptional customer service – responding promptly to all guest inquiries.
- Resolve guest complaints and ensure to liaise with other departments for efficient follow-ups.
- Maintain security by managing issuance of room key cards and handling safe deposit boxes.
- Keep the front office area clean and organized.
- Communicate vital shift information to ensure a well-run operation.
- Understand hotel procedures around rates, segmentation, and promotions.
Qualifications:• A university degree in Hotel Management.
• A minimum of 1 year experience in a similar role at a star hotel.
Join us at our stunning location in King Abdullah Economic City and be part of a committed team dedicated to luxury and guest satisfaction.
