Customer Services Full-time Jobs in Makkah

Job responsibilities:

Cashier - Prepare and serve coffee - Offer desserts and beverages to customers - Maintain cleanliness - Prepare and make some desserts 

Requirements: 

Valid health card 

Intermediate English at least

Politeness in dealing with customers 

Flexibility in working hours

Work location:

Strawberry and Cheese - Mecca, Al-Shawqiya 

Working hours: 

8 hours

• Receive, inspect, and record incoming materials, tools, and equipment.
• Verify deliveries against purchase orders; report discrepancies or damages.
• Store materials in an organized manner according to company standards.
• Issue materials based on approved requests, maintaining accurate records.
• Monitor stock levels and notify procurement of low or depleted items.
• Maintain up-to-date inventory records using logs or management software.
• Ensure the store area is clean and complies with safety regulations.
• Tag and label stored items for easy identification.
• Prepare regular inventory reports for management and project teams.
• Coordinate with site supervisors and engineers for timely material availability.
• Implement stock control procedures to minimize loss and damage.
• Participate in stock audits at project start and end.

• High School Diploma or equivalent; Diploma in Logistics/Supply Chain is a plus.
• Minimum 3 years of experience in the construction or fit-out industry.
• Knowledge of construction materials, tools, and MEP components.
• Familiarity with inventory management systems and basic computer skills.
• Strong organizational and record-keeping skills.
• Good communication and coordination abilities.
• Physically fit to handle loading/unloading tasks.
• Attention to detail and commitment to accuracy.

• Monitor and manage daily cash flow to ensure adequate liquidity for operational needs.
• Maintain accurate records of cash receipts, payments, and banking transactions.
• Reconcile cash and bank balances regularly and investigate discrepancies.
• Ensure proper documentation and filing of all treasury-related transactions.
• Process and track incoming and outgoing wire transfers and checks.
• Support the preparation of cash flow forecasts and treasury reports.
• Coordinate with banks regarding transactions, account issues, or updates.
• Assist in implementing treasury policies, controls, and compliance procedures.
• Maintain petty cash and ensure accountability for disbursements.
• Support internal and external audits related to treasury and banking functions.
• Liaise with the accounting team to ensure accurate posting of treasury transactions.

• Medina
• Yanbu
• Jeddah
• Mecca
• Abha
• Jizan

• 12 years of sales experience (construction machinery a big plus)
• Bachelor’s degree in Business, Engineering, or a related field
• Valid driving license
• Fluent in Arabic and English

• Represent Zoomlion’s full range of construction machinery and equipment
• Develop sales strategies to meet targets and penetrate new markets
• Generate leads through field visits, referrals, and cold calls
• Conduct product presentations and equipment demos for prospective clients
• Negotiate contracts, close deals, and ensure timely payment collections
• Provide excellent after-sales support in coordination with service teams
• Monitor market trends and report on competitor activity
• Maintain accurate sales records and reports

• Showroom Manager

• Sales Specialist

Required a professional seller to work in a prestigious retail store, possessing excellent communication skills and at least two years of experience in sales. The candidate should be able to work as part of a team and achieve the required sales targets, with the ability to work under pressure and in different shifts.

Main tasks and responsibilities:

• Receiving customers and providing assistance and advice

• Displaying products and explaining their features to customers

• Completing sales transactions and managing the cash register

• Maintaining the cleanliness and organization of the displays

• Achieving monthly sales targets

• Participating in inventory counting and ordering goods

• Following up on customer complaints and resolving them professionally

• Perform clerical tasks and manage schedules.
• Organize meetings and provide executive administrative assistance.
• Maintain effective communication with clients and stakeholders.
• Deliver excellent customer service and manage company secretarial work.
• Ensure confidentiality and manage sensitive information effectively.

• Proficient in clerical skills with effective communication abilities.
• Experience in company secretarial work is beneficial.
• Strong organizational and multitasking skills are essential.
• High school diploma or equivalent; additional qualifications as an administrative assistant or secretary will be a plus.

• Develop and execute marketing campaigns specifically tailored for the restaurant and food delivery industry.
• Build and maintain strong relationships with delivery aggregators to optimize promotional opportunities and partnerships.
• Create engaging content for social media, email marketing, and other digital platforms.
• Analyze market trends, customer behaviors, and competitor strategies to identify opportunities for growth.
• Design and implement promotional offers and campaigns in collaboration with delivery platforms.
• Monitor and report on the performance of marketing activities, including ROI and customer acquisition metrics.
• Ensure brand consistency and alignment across all marketing channels and materials.

• Proven experience as a Marketing & Sale Manager in the restaurant or food service industry.
• Direct experience collaborating with delivery aggregators (*, HungerStation, Jahez, etc.).
• Strong knowledge of digital marketing strategies and social media platforms.
• Ability to analyze marketing data and develop actionable insights.
• Excellent communication, organizational, and negotiation skills.
• Familiarity with design tools (*, Canva, Adobe Suite) is a plus.

• A chance to work with a growing and beloved Saudi brand.
• Opportunities to influence marketing strategies in a competitive industry.
• Competitive salary and professional growth opportunities.

• Deliver consistent, professional, friendly, and engaging service to guests.
• Supervise daily operations of housekeeping to ensure adherence to service standards.
• Manage guest concerns promptly and log any issues for proper follow-up.
• Participate in daily briefings and departmental meetings to discuss priorities and updates.
• Ensure room attendants understand daily tasks and priorities specific to their sections.
• Report maintenance needs and ensure compliance with safety and sanitation policies.
• Fulfill other duties as assigned to maintain the overall quality of service.

• Proficiency in English (verbal and written).
• High school diploma or equivalent is preferred.
• A minimum of 1 year experience in a supervisory role within a hotel housekeeping environment.
• Strong training and organizational skills with a meticulous eye for detail.
• Ability to communicate effectively and evaluate actions within stressful situations.
• Physical capability to stand, walk, and occasionally lift items up to 30 lbs.

• Customer Service:
  • Greet customers promptly and courteously.
  • Assist customers with questions about products, prices, and store policies.
  • Process customer payments accurately and efficiently using various payment methods (cash, credit cards, debit cards).
  • Issue receipts and handle returns or exchanges.
  • Resolve customer complaints or issues in a professional and timely manner.
• Cash Handling:
  • Operate the cash register and balance the drawer at the end of each shift.
  • Follow all cash handling procedures to prevent theft and errors.
  • Complete daily deposits.

• Customer Service
• Math Skills
• Attention to Detail
• Cash Handling
• Computer Skills
• Teamwork
• Problem-Solving

• Experience in retail or customer service.
• Knowledge of furniture products.
• A professional appearance.
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.