Retail Sales & Services Jobs in Makkah

Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.

We're on a mission to recruit the finest in our industry—seize the opportunity to become part of this pioneering team. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration, values that guide us in creating extraordinary experiences for our guests and a thriving workplace for our team members.

The Role:
The Reservations Agent is responsible for actively converting bedroom enquiries into confirmed business, whilst providing an exceptional and personalized experience to guests.

• Respond timely to communications from guests, travel agents and leads concerning reservations arriving by mail and telephone.
• Prepare confirmation letters and promptly process any cancellations, modifications, and guest’s request.
• Maintain a professional demeanor reflecting the quality of the hotel.

Key Areas of Responsibilities:

• Understand and anticipate guest needs and requirements.
• Provide an exceptional call experience to all callers.
• Input and update reservations from all booking channels.
• Handle daily correspondence and inquiries in a timely manner.
• Maintain accurate paper transactions and guest profile information.
• Work collaboratively with Front Office and Sales Team.

Qualifications and Standards:

• Graduate of Hospitality Management, Tourism and Travel, or related courses.
• Fluent in English and/or Arabic.
• Experience with Opera PMS System.
• Professional telephone etiquette.
• Strong communication skills and attention to detail.
• Minimum of 1 year experience in a similar capacity is preferred.

In Return, What We Offer:

• Competitive compensation package.
• Health Insurance coverage.
• Access to exclusive perks and benefits.
• A supportive and inclusive work environment.
• Daily meals on duty and uniform dry-cleaning services.

Accessibility and Adjustments:
We welcome all applicants and are committed to providing reasonable adjustments throughout our recruitment process. Red Sea Global Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace.

Join the Office of the Director of Public Prosecutions as an Administrative Officer (Transcriber)

The Office of the Director of Public Prosecutions is currently seeking expressions of interest for multiple AO2 Administrative Officer (Transcriber) roles. These positions are available across various permanent and fixed-term temporary opportunities within the Transcriptions team.

Key Responsibilities:

• Transcribing Records of Interview
• Conducting Search Warrants
• Transcribing Field Tapes and 000 calls
• Transcribing witness statements

As an Administrative Officer, you will play a critical role in supporting the justice system by ensuring accurate and timely documentation of various legal processes.

Application Details:
This recruitment pool is continuous and will remain active for 12 months, allowing for ongoing opportunities as they arise. If selected for an interview, we will contact you directly.

For full details on how to apply and the specific responsibilities of this position, please refer to the linked role description.

Date posted: 20250521. Applications will close on 15th April 2026.

Job Summary
The Storekeeper is responsible for managing inventory and ensuring stock accuracy. This role involves justifying any discrepancies and maintaining supervision of activities within the store. The Storekeeper keeps track of all material movements to and from warehouses, supervising handling to minimize damage, and conducting regular inspections.

Job Responsibilities

• Material Dispatching and Receiving: Prepare the store for upcoming stock, oversee loaders and laborers, and coordinate with logistics for dispatching customer orders. Ensure the hygiene of trucks and compliance with standard operating procedures.
• Stock Tracking: Conduct periodic physical stock counts, reconcile variances, and ensure appropriate stock arrangements.
• ERP System Management: Receive sales requests, validate prices, request stock from other warehouses, and submit market returns.
• Warehouse Management: Ensure efficient utilization of warehouse space and manage maintenance of material handling equipment.
• Infestation Control: Conduct pest scouting bi-weekly and oversee fumigation processes.
• Health, Safety, and Environment (HSE): Adhere to all HSE policies and report incidents promptly.

Key Competencies

• Technical Competencies: Warehouse Management, Material Handling and Management, Inventory Management.
• Professional Competencies: Responsibility, Accountability, Effective Communication.

Job Requirements:

• Secondary education or equivalent.
• Training Certificate in Health & Safety Awareness.
• At least 2 years of experience in a food and beverage warehouse.
• Experience and knowledge of safe storage practices.

Join Agoda as a Senior Specialist, B2B Digital Marketing!

Agoda is a pioneering online travel booking platform that connects travelers with a vast network of accommodations and experiences worldwide. As part of our commitment to enhancing travel, we seek a strategic Senior Specialist to lead the planning and execution of webinars that drive business growth and foster partner engagement.

Key Responsibilities:

• Webinar Strategy and Planning: Develop a comprehensive webinar calendar, propose relevant topics, and lead internal discussions to shape themes.
• Cross-Functional Collaboration: Coordinate with marketing, sales, and leadership to align goals and ensure seamless engagement.
• Project Management: Manage end-to-end logistics for webinars, including scheduling and live hosting, ensuring timely delivery of all event components.
• Performance Analysis: Track and analyze performance metrics, summarizing insights for future improvements.

Requirements:

• 35 years in digital marketing with a solid grasp of campaign metrics.
• Exceptional communication skills and stakeholder management experience.
• Ability to manage multiple projects independently.
• Proficiency in building structured reports and decks.

Why Join Us?
At Agoda, you'll play a vital role in elevating our communication strategies within the B2B marketing space. If you're driven and passionate about travel technology, we welcome your application!

Join Raffles Hotels & Resorts as an Executive Pastry Chef!
At Raffles Makkah Palace, we promise exceptional standards paired with Arab hospitality. Our team is dedicated to creating a culinary experience that delights every guest. As the Executive Pastry Chef, you will play a pivotal role in leading the pastry operations and ensuring exceptional quality in all our offerings.

Key Responsibilities:

• Menu Development and Innovation:
  Design and create innovative pastry menus that align with the Fairmont brand and delight guests.
• Leadership and Staff Management:
  Lead and mentor the pastry team, ensuring high skill levels and adherence to culinary standards.
• Quality Control:
  Maintain high quality standards for all pastry items and ensure consistent excellence through regular tastings.
• Operational Management:
  Oversee day-to-day operations of the pastry kitchen and ensure compliance with health and safety regulations.
• Guest Experience:
  Engage with guests to understand their preferences and create bespoke desserts for special occasions.
• Financial Management:
  Develop and manage the pastry department's budget and implement cost-saving measures.
• Collaboration and Communication:
  Work closely with other departments to align pastry operations with hotel’s overall strategy.

Qualifications:

• Diploma in Hospitality Management/Culinary preferred.
• Minimum 5 years of experience in managing culinary operations in key cities or resort destinations.
• Proficiency in English; other languages are a plus.
• Proficient with MS Excel, Word, PowerPoint.
• High professionalism with strong human resource and business skills.

Why Work for Accor?
Join a company that values diversity and supports your growth every day. Discover the limitless possibilities of a career with us!

Join the Rixos Hotels Team as a Butler!
We are seeking a highly skilled and professional Butler to join our esteemed team in Obhur Jeddah, Saudi Arabia. As a Butler in our luxury establishment, you will be responsible for providing exceptional, personalized service to our distinguished guests, ensuring their comfort and satisfaction throughout their stay.

Key Responsibilities:

• Greet and welcome guests upon arrival, assisting with check-in procedures and luggage handling.
• Anticipate and fulfill guests' needs, preferences, and requests with utmost discretion and efficiency.
• Maintain impeccable standards of cleanliness and organization in guest rooms and common areas.
• Coordinate with various departments to ensure seamless service delivery, including housekeeping, food & beverage, and maintenance.
• Manage guest itineraries, make reservations, and arrange transportation as needed.
• Prepare and serve refreshments, meals, and beverages according to guest preferences.
• Assist with packing, unpacking, and garment care services.
• Handle guest correspondence and manage any special requests or complaints promptly and professionally.
• Maintain accurate records of guest preferences and service delivery for future reference.
• Stay informed about local attractions, events, and cultural activities to provide knowledgeable recommendations to guests.
• Ensure compliance with all safety and security protocols.
• Participate in ongoing training to enhance service skills and knowledge of luxury hospitality standards.

Qualifications:

• Bachelor's degree in Hospitality Management, Tourism, or a related field.
• Minimum of 23 years of experience as a Butler in a luxury hotel or private residence.
• Fluency in English; proficiency in Arabic and/or additional languages is highly advantageous.
• Exceptional interpersonal and communication skills with a warm, professional demeanor.
• Strong attention to detail and ability to anticipate guests' needs.
• In-depth knowledge of luxury hospitality standards, etiquette, and protocol.
• Proficiency in hospitality management software and MS Office suite.
• Excellent organizational, time management, and multitasking abilities.
• Flexibility to work varied shifts, including evenings, weekends, and holidays.
• Strong problem-solving skills and ability to make decisions independently.
• Knowledge of local customs, attractions, and cultural sensitivities in Saudi Arabia.
• Understanding of Islamic cultural norms and etiquette.
• Ability to maintain confidentiality and exercise discretion at all times.
• Physical stamina to stand for extended periods and lift up to 50 pounds.
• Commitment to delivering exceptional guest experiences and maintaining the highest standards of service.

Join Our Team as a Sales Representative!
At Ninja, we are seeking a highly motivated and results-oriented Sales Representative to be part of our vibrant Sales team. The Sales Representative will play a crucial role in driving revenue growth and building relationships with potential partner restaurants.

Key Responsibilities:

• Identify and prospect potential restaurant partners through research and networking activities.
• Conduct outreach to potential partners via phone, email, and in-person meetings to present Ninja's offerings.
• Build and maintain strong relationships with prospective partners to understand their business needs and pain points.
• Negotiate terms and close sales agreements with new partners.
• Collaborate with internal teams to ensure smooth onboarding of new partners and assist with any initial setup requirements.
• Stay updated on industry trends and competitor activities to identify new opportunities and challenges.
• Achieve and exceed sales targets and quotas on a regular basis.

Requirements:

• One year of experience in Sales.
• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience in sales, preferably in the food delivery or technology sector.
• Strong interpersonal and communication skills, with the ability to engage and persuade clients.
• Results-driven mindset with excellent negotiation capabilities.
• Ability to work independently and collaboratively within a team environment.

Join Lucid Motors:
At Lucid, we are dedicated to creating luxury electric vehicles that redefine the future of mobility. If you are driven to innovate and contribute to a sustainable future, this role is for you.

Position Overview:
We are seeking a Global Supply Manager at our manufacturing site in King Abdullah Economic City, Saudi Arabia. You will be pivotal in managing procurement for construction and sourcing of both indirect and direct materials.

Key Responsibilities:

• Lead procurement for construction plans across Saudi Arabia.
• Collaborate with Engineering and Manufacturing teams to identify qualified suppliers.
• Prepare RFPs, evaluate quotations, and develop sourcing recommendations.
• Negotiate pricing, contract terms, and manage supplier relationships.
• Manage supplier timelines and performance for construction packages.
• Support budgeting and cost control for capital and operational expenditures.
• Act as the point of contact for assigned suppliers across construction and direct materials categories.
• Travel 1015% for supplier site visits and business reviews.

Skills Required:

• 1015 years of experience in procurement or supply chain, specifically in construction and direct materials procurement.
• Professional certification in procurement or supply chain is advantageous.
• Strong analytical, negotiation, and supplier management skills.
• Proficient in Microsoft Office Suite and ERP systems.
• Excellent communication skills with attention to detail.

Minimum Qualifications:

• Bachelor's degree in supply chain, Construction Management, or related discipline; MBA preferred.

Join our team as a Restaurant Manager at Innovative Concepts!
In this pivotal role, you will oversee all aspects of restaurant operations, ensuring service excellence, staff productivity, and financial performance, while adhering to safety and regulatory standards.

Key Responsibilities:

• Operational Leadership & Compliance: Supervise daily operations, maintain cleanliness standards, and ensure regulatory compliance.
• Team Management: Lead hiring processes, conduct training, implement performance reviews, and support talent development.
• Guest Experience: Monitor feedback, resolve complaints, and promote a family-friendly atmosphere.
• Financial Management: Assist in budgeting, analyze financial reports, and control costs.
• Inventory & Vendor Coordination: Manage inventory usage and vendor relationships.
• Local Marketing: Execute campaigns and collaborate with local businesses.

Qualifications Required:

• Diploma or Bachelor’s in Hospitality, Business Administration, or related field.
• Minimum 3 years in restaurant operations, with over 1 year in a leadership role.

Working Conditions: Full-time, on-site at the restaurant, with a flexible schedule including weekends and holidays.

About the Job
Join EGO Group as a Public Relations Specialist and play a key role in managing and enhancing our brand's social media strategy across various countries. This position is perfect for someone who understands local cultures and can tailor messages to engage diverse audiences effectively.

Job Objective:
To manage and enhance the brand’s social media strategy in each country, focusing on local engagement and strengthening brand awareness. You will develop culturally relevant content and optimize strategies to maximize impact in each local market.

Key Responsibilities:

• Develop and implement localized social media strategies reflecting each market’s cultural context and trends.
• Create audience-specific content, including copy, images, and videos.
• Monitor and analyze engagement across social media platforms and respond to inquiries and comments.
• Manage and evaluate paid social media campaigns for effectiveness.
• Prepare regular reports on campaign and platform performance with data-driven recommendations.
• Stay updated with emerging trends and platform developments to adjust strategies accordingly.

Required Qualifications:
🎓 Bachelor's degree in Marketing, Media, Communications, or a related field.

Required Experience:

• 13 years of experience in social media management.
• Experience in multicultural or multi-market environments is preferred.
• Proven ability to create localized content and analyze social media performance metrics.

Key Skills and Competencies:

• Strong understanding of local cultures and market-specific needs.
• Excellent communication skills in required languages.
• Ability to collaborate effectively with cross-functional and cross-cultural teams.
• Creative mindset with attention to detail and adaptability.

Join the Team at Saudi Multichem Company as a Senior Executive Assistant!
We are seeking a dedicated and highly organized Senior Executive Assistant to provide comprehensive support to our top management. This role is critical to our operational efficiency and requires a detail-oriented professional who can manage multiple tasks simultaneously.

What You'll Achieve

• Executive Support: Provide direct administrative assistance including calendar management, meeting scheduling, and handling executive correspondence.
• Communication and Coordination: Ensure clear communication between management and internal departments, clients, and partners.
• Operational Efficiency: Prepare executives for meetings, monitor communications, and ensure consistent support for company-wide initiatives.

What You'll Bring

• Bachelor's degree in Business Administration, Management, or a related field.
• 35 years of experience in executive or senior administrative support roles.
• Fluency in English is mandatory.
• Exceptional organizational and interpersonal skills.
• High proficiency in Microsoft Office Suite.

We're looking for an individual with strong judgment, confidentiality, and the ability to work independently. Experience in the construction industry is preferred but not required.

Join AMICO Group as a Sales Representative in Dermatology!
AMICO Group, a leading distributor of medical devices in the MENA region, invites applications for the Sales Representative position specializing in Dermatology. Our commitment to diversity and innovation drives us to seek enthusiastic individuals eager to contribute to our mission of providing superior patient outcomes through advanced medical technologies.

Key Responsibilities:

• Conduct thorough analyses of customers’ preferences, business potential, and competitor actions in your territory.
• Develop and present sales forecasts and action plans that align with company strategies for approval.
• Be the face of AMICO, interacting with surgeons and healthcare professionals to promote our Dermatology products.
• Participate actively in marketing events, conferences, and workshops to enhance product visibility and sales.
• Deliver exceptional in-service support and technical assistance to customers regarding the installation and maintenance of equipment.
• Compile reports on action plans, customer feedback, and market trends.

Candidate Requirements:

• Education: Bachelor’s degree in Science, Biomedical Engineering, Pharmacy, or related fields.
• Experience: 13 years in a similar role or fresh graduates with a passion for sales are also encouraged to apply.
• Skills: Excellent communication skills in both English and Arabic, strong relational and persuasive skills, and a keen business acumen.

Why Join Us:
At AMICO, we believe in an inclusive workplace where diverse perspectives are valuable. We encourage applications from individuals of all backgrounds as part of our commitment to diversity and innovation.

Join Hilton as an Assistant Human Resources Manager!

As an Assistant Human Resources Manager, you will be responsible for providing first-class employee relations services to the Human Resources Manager and management team to ensure a remarkable staff experience.

What you will be doing:

• Deliver first-class employee relations services to the HR Manager and management.
• Support the HR strategy, including succession planning processes.
• Manage employee relations issues with confidentiality.
• Ensure adherence to recruitment and selection processes.
• Assist in achieving departmental goals and financial targets.
• Ensure compliance with training requirements for health and safety.
• Resolve team member and management queries effectively.

What we are looking for: You should have:

• Previous experience in Human Resources.
• CIPD qualification.
• Excellent communication skills.
• The ability to work under pressure and in teams.

Advantages:

• Knowledge of the hospitality industry.
• IT proficiency.

At Hilton, we aim to provide exceptional guest experiences and our Team Members are essential in making this happen.

Join our team at Hyde Johannesburg Rosebank as a Reservation Agent!

This role offers an exciting opportunity to work in a luxury hotel that invites guests to experience a unique blend of culture, comfort, and world-class services. You'll be responsible for ensuring excellent customer service by handling reservations and inquiries with professionalism and efficiency.

Key Responsibilities:

• Have a thorough knowledge of the entire hotel services and facilities.
• Answer inquiries regarding room rates, outlets, and room locations.
• Be familiar with all aspects of the reservation systems.
• Handle all reservation requests efficiently to secure necessary information.
• Post advance deposits and maintain accurate records.
• Process rooming lists and special requests.
• Work closely with Front desk, Sales, and Accounts departments.
• Keep current and organized reservation files.
• Monitor inventory management and room availability.
• Explain guarantee and cancellation policies to callers.
• Maximize property revenue through effective up-selling techniques.
• Assist in hotel events and functions as needed.

Qualifications:
Minimum one year of experience in a similar position at a 5-star hotel and a high school degree.

Become part of an extraordinary team that is passionate about hospitality!

About the Role
We are seeking a dedicated and experienced Sales Associate to join our Sales team at H. M. Al Rugaib & Sons Trading Co. As a Sales Associate, your primary responsibility will be to drive sales efficiently while ensuring an exceptional shopping experience for our customers.

Key Responsibilities

• Greet customers and provide information on the products and services.
• Assist customers throughout the buying process to drive sales.
• Answer all customer queries regarding products and services.
• Achieve monthly sales targets and contribute to organizational goals.
• Provide excellent customer satisfaction to enhance sales.
• Ensure compliance with store functionality and appearance.
• Propose strategies to improve sales effectively.

Requirements

• High school diploma or equivalent.
• Proven ability to handle customers professionally.
• In-depth knowledge of products and services offered.
• Able to maintain a positive store environment.
• Excellent verbal and written communication skills.
• Strong time management and organizational skills.
• Exceptional customer service abilities.
• Charming and presentable personality.
• Strong work ethic.

Join Us
If your experience and skills align with our criteria for the Sales Associate role, we encourage you to apply. We look forward to meeting you!

Role Overview
As a Sales Executive at Accor Group, you will be responsible for driving revenue growth through the acquisition and management of new business accounts. You will play a crucial role in developing and implementing sales strategies to maximize occupancy and profitability while maintaining high standards of guest satisfaction.

Key Responsibilities

• Business Development: Identify and pursue new business opportunities to increase market share and drive revenue. Build and maintain relationships with key clients and industry partners.
• Sales Strategy: Develop and execute sales plans to achieve monthly and annual targets. Analyze market trends and competitor activities to inform sales strategies.
• Client Management: Manage a portfolio of client accounts, ensuring their needs are met and maintaining a high level of customer satisfaction. Conduct regular meetings and presentations to foster strong relationships.
• Sales Reporting: Prepare and present sales reports, forecasts, and performance analyses. Track sales activities and outcomes to identify areas for improvement and growth.
• Collaboration: Work closely with other departments, including marketing, revenue management, and operations, to align sales efforts with overall business objectives.
• Market Analysis: Stay informed about industry trends, market conditions, and competitor activities. Use this knowledge to adapt strategies and identify new opportunities.

Qualifications

• Experience: Proven experience in a sales role within the hospitality industry is preferred. Experience with hotel sales and/or event planning is a plus.
• Education: Bachelor’s degree in Business, Marketing, Hospitality Management, or a related field is preferred.
• Technical Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Personal Attributes: Highly motivated, proactive, and able to work independently as well as part of a team. Strong organizational and time management skills.

Your Team And Working Environment
Sofitel Shahd Al-Madinah boasts a landmark location in the center of Madinah, a short walk from the northern entrance of the Al-Masjid an-Nabawi. The property features 469 keys, including the most luxurious suite in Madinah, two- and three-bedroom suites, three dining outlets, an executive lounge, two meeting rooms and a fitness center with a gym, stand out as a beacon of modern luxury and French savoir-faire, blending the brand’s unique sense of joie de vivre with the very best of the local.

Join Future Aswaq as a Recruitment Specialist!
We are an esteemed company founded in 1981, based in Jeddah, dedicated to fostering national talent in maintenance, operations, and cleaning services, especially within airport facilities.

Role Description:
This full-time position involves:

• Sourcing, interviewing, and hiring candidates.
• Developing and implementing effective recruiting strategies.
• Conducting interviews and leading training sessions for new hires.
• Maintaining clear communication with management and applicants.

Responsibilities:

• Coordinate with internal departments to identify manpower needs.
• Prepare job orders for overseas recruitment agencies.
• Ensure compliance with labor laws.
• Organize interviews, prepare visa documents, and coordinate travel arrangements for selected candidates.

Qualifications:
- 35 years of experience in recruiting, hiring, and interviewing
- Strong communication skills
- Experience with embassies and overseas agencies
- Ability to work effectively on-site in Jeddah
- Bachelor's degree in HR, Business Administration, or related field preferred.

Role Overview
We are seeking a dedicated Quality Controller to join our team in Macca. In this pivotal role, you will oversee and ensure the quality of our catering services. Your primary responsibilities will include conducting quality assurance checks, implementing quality control measures, and managing quality management processes.

Key Responsibilities

• Conduct regular quality assurance checks to ensure compliance with industry regulations and company policies.
• Implement quality control measures to maintain the highest standards in meal preparation and service delivery.
• Ensure consistency across large batch productions, guaranteeing quality and safety in every meal.
• Manage quality management processes, including audits and compliance checks.
• Train multicultural teams on quality standards and procedures to enhance service quality.
• Collaborate with suppliers and the central kitchen to ensure ingredient quality and safety.
• Maintain detailed records of quality checks and audits, addressing any discrepancies promptly.

Qualifications

• Proven experience in Quality Control, Quality Assurance, and Quality Management.
• Strong background in conducting audits and implementing quality control measures.
• Hands-on experience in fast-paced, bulk catering operations.
• Ability to enforce rigorous quality systems while training diverse teams.
• Excellent attention to detail and organizational skills.
• Outstanding communication and interpersonal skills.
• Experience in the catering or food service industry is a plus.
• Hazard Analysis and Critical Control Points (HACCP) and ISO22000 Certifications are essential.
• Certification or education in quality management or a related field is beneficial.