General Labor Full-time Jobs in Makkah

Join Marriott International as an Executive Housekeeper I
As a leader in the housekeeping department, you will be responsible for overseeing the daily operations of housekeeping, recreation, and laundry services. Your role is crucial in ensuring that guest rooms and public areas are clean, well-maintained, and up to our high standards.

Key Responsibilities:

• Direct operations to ensure cleanliness in guest rooms and public areas.
• Manage departmental costs and oversee expense controllability.
• Provide exceptional customer service and handle guest complaints effectively.
• Supervise staffing levels and ensure adequate training and onboarding for new employees.
• Participate in inspections and maintain high standards of service.

Qualifications:

• High school diploma or GED with 2 years of experience in housekeeping or related area, or
• A 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or a related field without work experience.

At Marriott, we value diversity and are committed to creating a culture where everyone can thrive. Join us in providing excellent guest experiences while developing your career in hospitality.

Position Objective
The position is responsible for generating sales and delivering customer service at its best. Support the other operational duties such as housekeeping and visual presentation standards as assigned by the Store Management Team.

Key Responsibilities

• Hospitality and Guest Service
  • Provides important visual cues for guests that make a positive first impression.
  • Delivers consistent and outstanding guest service through a friendly attitude, attentive behavior, and strong product knowledge.
  • Ensures accuracy of every order for every guest, maintaining speed of service targets.
  • Executes service recovery for guest concerns or complaints promptly.
• Store Operations
  • Follows all Operations standards for preparation of products according to training materials.
  • Communicates product needs to ensure proper availability for guests.
  • Maintains cleanliness and organization of the front counter.
• Cashiering
  • Receives payments by cash, credit cards, or vouchers.
  • Issues receipts, refunds, or change to customers.
• Health & Safety
  • Complies with occupational health and safety legislation.
  • Reports all injuries, accidents, or unsafe conditions to the Restaurant Manager.