img
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh
🌟 We're Hiring: Call Center Agent! 🌟
We are seeking a dedicated and customer-focused Call Center Agent to join our dynamic team. The ideal candidate will excel at handling customer inquiries, providing exceptional service, and resolving issues efficiently while maintaining a positive and professional demeanor.

📍 Location: Riyadh, Saudi Arabia
⏰ Work Mode: Work From Office
💼 Role: Call Center Agent

What You'll Do
  • 📞 Handle inbound and outbound customer calls professionally
  • 🎯 Resolve customer inquiries and complaints effectively
  • 📋 Document customer interactions and maintain accurate records
  • 💡 Provide product information and support services
  • 🤝 Collaborate with team members to achieve targets
  • 📊 Meet performance metrics and quality standards

What We're Looking For
  • ✅ Excellent verbal communication skills in Arabic and English
  • ✅ Strong problem-solving and listening abilities
  • ✅ Previous Call Center Or Customer Service Experience Preferred
  • ✅ Ability to work in a fast-paced environment
  • ✅ Computer literacy and multitasking skills
  • ✅ Patience and empathy when dealing with customers

Ready to make an impact? 🚀 Apply now and let's grow together!

Requirements

  • Requires 2-5 Years experience

Similar Jobs

Call Center Agent

📣 Job Ad

CODE LTD

Full-time
Join Our Team as a Call Center Agent!
At CODE LTD, we are seeking a professional, friendly, and detail-oriented Call Center Agent. You will play a crucial role in providing support and ensuring customer satisfaction with our services.

Key Responsibilities:
  • Customer Support & Interaction: Handle inbound calls, emails, and live chat inquiries professionally and promptly.
  • Respond to customer questions regarding applications, features, troubleshooting, and usage.
  • Provide clear instructions to users with basic level of technical knowledge.
  • Track and record all customer interactions accurately in CRM or ticketing systems.
  • Follow up with customers to confirm issues are fully resolved.

Technical Support Assistance:
  • Perform basic troubleshooting of applications issues.
  • Guide customers through applications setup, activation, and configuration steps.

Quality & Professionalism:
  • Maintain a professional, patient, and courteous attitude at all times.
  • Ensure high levels of customer satisfaction in all interactions.

Continuous Learning & Development:
  • Participate in training sessions to improve communication, technical skills, and customer handling.

Requirements:
  • Fluent in Arabic and English (spoken and written).
  • Strong verbal and written communication skills.
  • Basic computer skills; familiar with CRM applications, ticketing systems, and Microsoft Office.
  • Problem-solving skills and attention to detail.

Preferred Qualifications:
  • Experience with POS systems, cashier applications, or SaaS applications.
  • Basic technical troubleshooting skills.

breifcase0-1 years

locationRiyadh

15 days ago