Travel Agency Manager Jobs in Saudi Arabia

• Strategic Planning: Develop, execute, and continuously optimize comprehensive marketing strategies and operational action plans tailored for Samaya’s cultural projects and museums in Makkah and Madinah.
• Strategic Partnerships & Alliances: Establish, negotiate, and maintain strong B2B partnerships with Hajj & Umrah companies, relevant Government Entities, major Hotels surrounding the Two Holy Mosques, travel agencies, and tour operators to expand market presence and maximize group bookings.
• Team Leadership: Lead, mentor, and inspire a high-performing marketing team, fostering a collaborative, creative, and target-driven professional environment across multiple cities.
• Performance & Revenue Drive: Achieve concrete marketing and sales targets (ticket sales, specialized services), effectively managing operational and market challenges through data-driven decision-making.
• Tourism & Experience Marketing: Design and promote tailored visitor experiences, seasonal programs, and interactive initiatives that boost attendance, enhance visitor engagement, and maximize Return on Investment (ROI).
• Pilgrim Segment Targeting: Utilize deep knowledge of the Hajj, Umrah, and international tourism markets to design targeted campaigns that address the specific behaviors, languages, and needs of global visitors coming to the Kingdom.
• Omnichannel Coordination: Synchronize various marketing tracks (digital marketing, content creation, PR, and ad campaigns), ensuring all creative assets seamlessly align with the project’s cultural identity and brand values.
• Stakeholder & Corporate Representation: Professionally represent Samaya’s cultural and museum projects in front of corporate partners, hotel executives, and government entities through exceptional presentation and negotiation skills.
• Seasonal Campaigns: Create and deploy innovative, high-impact seasonal marketing campaigns aligned with major religious seasons (Ramadan & Hajj), and cultural events to consistently drive peak foot traffic.

• Experience: Proven executive track record (10+ years) in marketing management, with a strong portfolio of success within Cultural Projects, Museums, Tourism, or Hospitality/Service Marketing.
• Market Knowledge & Network: Deep understanding of the Saudi tourism ecosystem, with extensive, ready-to-leverage networks within Hajj & Umrah sectors, the hospitality/hotel industry, and government relations in Makkah and Madinah.
• Leadership: Exceptional capability in leading cross-functional marketing teams and managing high-stakes, multi-stakeholder projects.
• Technical Skills: Advanced analytical skills with a data-driven mindset, high-level corporate presentation skills, and strong commercial acumen in contract negotiations.
• Language: Fluent in Arabic and English (written and spoken), with the ability to maintain the highest standard of corporate communication and cultural nuance.

• Assist in developing, implementing, and executing the sales strategy.
• Lead day-to-day sales activities to build long-term relationships with customers.
• Maximize revenue by providing positive leadership and setting personal booking goals.
• Analyze market information and assist with financial projections.
• Ensure exceptional customer service and maintain guest feedback for continuous improvement.

• 2-year degree in Business Administration, Marketing, or a related field with 3 years of relevant experience OR
• 4-year bachelor's degree in a similar field with 1 year of relevant experience.

About the Reservations Manager Role

Le Méridien Hotels & Resorts in Makkah, Saudi Arabia is seeking a Reservations Manager to lead its reservations team. This management position is responsible for identifying and pursuing sales opportunities, maximizing revenue, and ensuring customer loyalty through effective service delivery. The role requires a strong understanding of market dynamics and a proven ability to achieve revenue goals.

Key Responsibilities

• Solicit and manage reservations sales-related opportunities to achieve personal and property revenue goals.
• Actively up-sell each business opportunity to maximize revenue.
• Achieve personal and team-related revenue goals.
• Drive customer loyalty by delivering service excellence throughout each customer experience.
• Provide service to customers to grow share of the account on behalf of the company.
• Identify new reservations sales business to achieve personal and property revenue goals.
• Understand the overall market, including competitors’ strengths and weaknesses, economic trends, supply and demand, and strategize accordingly.
• Close the best opportunities for the property based on market conditions and property needs.
• Monitor same-day selling procedures to maximize room revenue and control property occupancy.
• Gain understanding of the property’s primary target customer and service expectations; serve the customer by understanding their business and offering better business solutions.
• Respond to incoming reservations sales opportunities for the property that are outside of standard parameters.
• Utilize negotiating skills and creative selling abilities to close business and negotiate contracts.
• Effectively use sales resources and administrative/support staff.
• Assist in monitoring group reservation forecast data.
• Coordinate with sales and Convention Services to process rooming lists and reservation cards.
• Execute and support the operational aspects of business booked, including generating proposals and writing contracts.
• Assist with monitoring the accuracy of reservation sales orders within tracking systems.
• Track no-show reservations and process charges as needed.
• Check daily arrivals to ensure all necessary billing instructions are applied to reservations.
• Manage the waitlist and prioritize order of waitlist contacts.
• Prepare work and maintenance orders.
• Support customer loyalty and property’s brand standards by delivering service excellence.
• Provide excellent customer service consistent with the daily service basics of the brand.
• Execute exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
• Set a positive example for guest relations.
• Serve the customer by understanding their needs and recommending appropriate features and services, building relationships and loyalty.
• Handle guest complaints and disputes following instant pacification procedures.
• Monitor reservations sales agents during phone calls.
• Develop, implement, and maintain a departmental orientation program for new hires.
• Utilize all available on-the-job training tools for employees.
• Create monthly labor scheduling for the team.
• Utilize applicable intranet for resources and information.
• Create contracts as required.

Qualifications and Requirements

• High school diploma or GED; no work experience required.
• OR
• A 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, coupled with 2 years of experience in sales and marketing, guest services, front desk, or a related professional area.

Required Skills

• Reservations Sales
• Customer Loyalty
• Revenue Goal Achievement
• Negotiating Skills
• Customer Service Excellence
• Human Resource Management

Work Environment and Additional Information

This is a full-time, contract position located in Makkah, Saudi Arabia. The role requires 2-5 years of experience. Le Méridien Hotels & Resorts, part of Marriott International, is committed to being an equal opportunity employer, fostering an environment where diverse backgrounds are valued and celebrated. The company is dedicated to non-discrimination on any protected basis.

• Strategic Planning: Develop, execute, and continuously optimize comprehensive marketing strategies and operational action plans tailored for Samaya’s cultural projects and museums in Makkah and Madinah.
• Strategic Partnerships & Alliances: Establish, negotiate, and maintain strong B2B partnerships with Hajj & Umrah companies, relevant Government Entities, major Hotels surrounding the Two Holy Mosques, travel agencies, and tour operators to expand market presence and maximize group bookings.
• Team Leadership: Lead, mentor, and inspire a high-performing marketing team, fostering a collaborative, creative, and target-driven professional environment across multiple cities.
• Performance & Revenue Drive: Achieve concrete marketing and sales targets (ticket sales, specialized services), effectively managing operational and market challenges through data-driven decision-making.
• Tourism & Experience Marketing: Design and promote tailored visitor experiences, seasonal programs, and interactive initiatives that boost attendance, enhance visitor engagement, and maximize Return on Investment (ROI).
• Pilgrim Segment Targeting: Utilize deep knowledge of the Hajj, Umrah, and international tourism markets to design targeted campaigns that address the specific behaviors, languages, and needs of global visitors coming to the Kingdom.
• Omnichannel Coordination: Synchronize various marketing tracks (digital marketing, content creation, PR, and ad campaigns), ensuring all creative assets seamlessly align with the project’s cultural identity and brand values.
• Stakeholder & Corporate Representation: Professionally represent Samaya’s cultural and museum projects in front of corporate partners, hotel executives, and government entities through exceptional presentation and negotiation skills.
• Seasonal Campaigns: Create and deploy innovative, high-impact seasonal marketing campaigns aligned with major religious seasons (Ramadan & Hajj), and cultural events to consistently drive peak foot traffic.

• Experience: Proven executive track record (10+ years) in marketing management, with a strong portfolio of success within Cultural Projects, Museums, Tourism, or Hospitality/Service Marketing.
• Market Knowledge & Network: Deep understanding of the Saudi tourism ecosystem, with extensive, ready-to-leverage networks within Hajj & Umrah sectors, the hospitality/hotel industry, and government relations in Makkah and Madinah.
• Leadership: Exceptional capability in leading cross-functional marketing teams and managing high-stakes, multi-stakeholder projects.
• Technical Skills: Advanced analytical skills with a data-driven mindset, high-level corporate presentation skills, and strong commercial acumen in contract negotiations.
• Language: Fluent in Arabic and English (written and spoken), with the ability to maintain the highest standard of corporate communication and cultural nuance.

About the Role

Rayna Tours is seeking a dynamic and results-oriented Sales Manager to lead the growth of its Edutainment Division in Riyadh, Saudi Arabia. This role involves cultivating strong relationships with schools and educational institutions to promote and secure participation in a range of domestic and international educational travel programs. The Sales Manager will be instrumental in achieving ambitious sales targets, expanding the client portfolio, and ensuring an exceptional customer experience throughout the sales journey. The primary purpose of this position is to significantly grow Rayna Tours' Edutainment Division within the Saudi Arabian market by forging long-term partnerships with educational institutions and consistently delivering high-quality educational travel experiences.

Key Responsibilities

• Identify and proactively develop new business opportunities with schools and educational institutions.
• Promote and sell a diverse range of educational tours, including STEM programs, leadership camps, university visits, and experiential learning initiatives.
• Achieve and exceed revenue and sales targets set for the Edutainment Division.
• Build and maintain robust relationships with key stakeholders such as principals, school leaders, and trip coordinators.
• Prepare proposals, quotations, and customized itineraries tailored to client requirements.
• Conduct presentations, meetings, and parent information sessions to showcase program offerings.
• Collaborate with the operations team and other internal departments to ensure seamless program delivery.
• Maintain sales records and provide regular sales reports and forecasts to management.
• Ensure excellent customer service at all stages, fostering client satisfaction and repeat business.

Qualifications and Requirements

• A Bachelor's degree in Business, Marketing, Tourism, Education, or a closely related field.
• A minimum of 3 to 5 years of progressive experience in sales or business development, with a preference for experience within the education, travel, or tourism sectors.
• Demonstrated experience working directly with schools and educational institutions is highly preferred.
• A proven track record of successfully achieving and exceeding sales targets.
• A valid driving license is essential for this role.

Required Skills

• Exceptional sales and negotiation skills.
• Excellent communication and presentation abilities.
• Strong relationship-building skills and a customer service orientation.
• Good organizational and time management skills.
• Proficiency in Microsoft Office Suite and experience with CRM systems.
• Willingness and ability to travel as required.
• Fluency in both Arabic and English is mandatory.

Work Context

This is a full-time position based in Riyadh, Saudi Arabia. The role requires the Sales Manager to actively engage with educational institutions to drive growth within the Edutainment Division.

About the Role

Tumodo is a global tech startup focused on simplifying business travel through a comprehensive platform for bookings, expenses, policy management, and insights. We are seeking a proactive and client-focused Travel Consultant to join our team in Riyadh, Saudi Arabia. This role is essential in ensuring our corporate clients receive efficient and effective travel management solutions.

As a Travel Consultant, you will serve as the primary point of contact for corporate clients, managing their travel needs with an emphasis on personalized service and policy adherence. You will utilize the Tumodo platform and your expertise to deliver exceptional travel solutions, contributing to the company's mission of eliminating travel friction for organizations.

Key Responsibilities

• Develop and maintain strong relationships with corporate clients, understanding their unique preferences, policies, and travel requirements to deliver tailored services.
• Act as the main point of contact for all client inquiries, providing timely and effective issue resolution.
• Research, plan, and book domestic and international travel arrangements, including flights, accommodations, car rentals, and train journeys, using the Tumodo platform and other relevant tools.
• Proactively suggest optimal routes, the lowest available fares, appropriate booking classes, and competitive exchange rates.
• Manage complex, multi-leg itineraries and prepare detailed trip plans, adhering to client preferences and preferred vendor agreements.
• Ensure all travel bookings strictly comply with clients' established travel policies and negotiate favorable terms with vendors.
• Oversee all aspects of travel coordination, including ticket issuance, itinerary changes, cancellations, and rebookings.
• Coordinate with airlines, hotels, and other travel providers to resolve travel disruptions or unforeseen circumstances.
• Provide support to clients during emergencies or unexpected travel disruptions.
• Stay informed about industry trends, evolving travel regulations, and emerging technologies to enhance service delivery.
• Participate in training and knowledge-sharing sessions to improve individual and team performance.
• Identify opportunities for process improvements and contribute to the development of best practices.

Qualifications and Requirements

• A minimum of 2 years of experience as a corporate travel consultant or in a similar client-facing travel management role.
• Demonstrated proficiency in Global Distribution Systems (GDS) such as Sabre, Amadeus, or Galileo, with a strong preference for Sabre expertise.
• Excellent communication skills in both spoken and written English and Arabic.
• Strong attention to detail and a commitment to accuracy in all aspects of travel planning and documentation.

Required Skills

• Expertise in GDS platforms, particularly Sabre.
• Proficiency in managing client relationships and providing customer service.
• Skilled in comprehensive travel planning and booking processes.
• Adept at travel coordination and itinerary management.
• High level of attention to detail and accuracy in travel planning and documentation.
• Knowledge of Low-Cost Carriers (LCCs) and their booking platforms.

Work Environment and Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 2-5 years of relevant experience. A strong knowledge of major Low-Cost Carriers (LCCs) and their booking platforms is considered a valuable asset. Additionally, a Bachelor’s degree in Hospitality Management, Business Administration, or a related field is a plus.

About the Role

Hilton is announcing its need for a motivated Sales Manager to join its team in Saudi Arabia. This full-time role is an opportunity to contribute to delivering exceptional hospitality experiences by generating and managing group sales. The Sales Manager will play a key role in spreading the spirit of hospitality and ensuring an unforgettable stay for every guest.

Hilton believes that exceptional hospitality starts with its team members. We foster an award-winning work culture that values integrity, leadership, teamwork, a sense of responsibility, and a focus on the present moment. Join a global leader in hospitality committed to delivering the best stay for every guest, offering opportunities for professional growth.

Key Tasks and Responsibilities

• Generate and convert new business through prospecting, proactive outreach, and evaluating opportunities to increase group sales and exceed lead generation goals.
• Build strong relationships with clients, serving as the primary point of contact for assigned market segments, nurturing existing accounts, and developing new accounts to increase room revenue and overall profitability.
• Develop targeted sales strategies by analyzing hotel and market trends to create and implement action plans and marketing initiatives that meet demand and achieve sales objectives.
• Lead the comprehensive sales process, including preparing proposals, conducting site visits, negotiating terms, and securing contracts specifically tailored to meet client needs while maximizing revenue.
• Manage booking details by coordinating client requirements for rooms, food and beverage, and meeting spaces, ensuring account and booking information is accurately and timely entered into the hotel's sales management system.

Qualifications and Requirements

• Passion for spreading the spirit of hospitality.
• Commitment to working with integrity and always doing the right thing.
• Proven ability to inspire others through leadership.
• Belief that teamwork achieves the best results.
• Sense of responsibility and accountability.
• Focus on the present, bringing urgency and discipline to every moment.

Required Skills

• Sales
• Customer Relationship Management
• Sales Strategy Development
• Negotiation
• Contract Management
• Hospitality Experience
• Integrity
• Leadership
• Teamwork
• Responsibility
• Urgency

Job Details

Job Title: Sales Manager

Company: Hilton

Region: Saudi Arabia

Experience Required: 0-1 year

Job Type: Full-time

About the Role

FAENA is establishing cultural epicenters, creating environments where art, design, and hospitality converge. At Wadi Safar, FAENA is developing a new concept where art, architecture, and nature coexist, reflecting a belief in the power of beauty to enhance daily life and inspire new ways of living. As the Sales Manager – Transient, you will be a key driver of Faena Wadi Safar's individual business performance. Your role will involve building and managing a portfolio of corporate, leisure, diplomatic, and online travel accounts to generate consistent, high-quality revenue across all transient segments. Reporting to the Director of Sales, you will operate at the forefront of the hotel's commercial activities, identifying new accounts, strengthening existing relationships, and converting opportunities into revenue, aligning with the precision and elegance characteristic of the Faena brand. This is a pre-opening position, and you will play an integral part in establishing the hotel's market presence, securing initial corporate agreements, and developing the account base that will support Faena Wadi Safar's transient performance long-term.

Key Responsibilities

• Manage and grow a portfolio of corporate, diplomatic, OTA, and leisure accounts across local, regional, and international markets.
• Prospect and secure new corporate accounts, negotiating Local Negotiated Rates (LNRs) and preferred agreements to achieve measurable room night production.
• Conduct regular account calls, business reviews, and site inspections to maintain strong relationships and maximize share of wallet.
• Identify new business opportunities through market intelligence, competitor analysis, and proactive outreach.
• Represent Faena Wadi Safar at trade shows, networking events, and client entertainment opportunities.
• Manage relationships with key OTA partners, travel management companies (TMCs), and luxury travel consortia.
• Collaborate with Revenue Management to ensure rate parity, channel optimization, and consistent achievement of production targets.
• Build and maintain relationships with luxury leisure agencies and travel advisors who drive high-value individual bookings.
• Develop and execute targeted leisure sales initiatives aligned with seasonal demand patterns and the promotional calendar.
• Identify and develop individual transient business from embassies, consulates, international organizations, and government-affiliated travelers.
• Build relationships with corporate travel coordinators and executive assistants managing high-frequency traveler accounts.
• Ensure seamless handling and recognition of VIP individual accounts in coordination with the Front Office and Guest Experience teams.
• Support the Director of Sales in establishing the transient account database and CRM from the ground up prior to opening.
• Participate in pre-opening roadshows and sales blitzes in key feeder markets to position Faena Wadi Safar with priority accounts.
• Contribute to the development of the hotel's transient pricing strategy and segment mix targets.

Qualifications and Requirements

• A driven and commercially minded sales professional with 3–5 years of hotel sales experience, preferably within the luxury or upper-upscale segment.
• Proven track record of managing a diverse transient account portfolio and consistently delivering against revenue targets.
• Experience in corporate account management, LNR negotiation, and working with OTA and TMC partners.
• A natural relationship-builder who is persistent, polished, and adept at converting initial meetings into long-term accounts.
• Familiarity with GDS platforms and hotel CRM/sales systems, with strong attention to detail in account documentation and pipeline management.
• Fluent in Arabic and English, with the interpersonal skills to connect effectively with corporate travel buyers, luxury travel advisors, and diplomatic account coordinators.
• Energized by the pace and opportunity of a pre-opening environment, ready to build from the ground up and take ownership of results.
• Alignment with Faena's brand vision, demonstrating passion for luxury, service, and creating experiences that extend beyond a hotel stay.

Required Skills

• Sales
• Account Management
• Business Development
• Negotiation
• Relationship Building
• Market Intelligence
• Competitor Analysis
• GDS Platforms
• CRM/Sales Systems

Work Environment and Location

This is a full-time position based in Riyadh, Riyadh Region, Saudi Arabia. You will be part of a pre-opening team, contributing to the establishment of a new luxury hospitality brand. The role offers opportunities for career progression within a global family of brands and access to learning and development initiatives.