Join us as a Receptionist at InterContinental Hotels & Resorts!As the world's first and most global luxury hotel brand, we invite you to be part of our team at Durrat Al Riyadh Resort & Spa. In this role, your primary responsibility will be to create memorable experiences for our guests from their first interaction with us.
Your Daily Responsibilities:- Provide a warm welcome to guests and ensure a smooth check-in and check-out process.
- Acknowledge IHG Rewards Club members and returning guests, both in person and over the phone.
- Manage guest bookings and handle payments effectively.
- Anticipate guest needs and offer tailored recommendations for their stay.
- Act as a trusted contact for guests regarding any inquiries or issues.
What We Need from You:- Strong communication skills to engage effectively with guests.
- Problem-solving abilities to turn challenges into positive experiences.
- Fluency in the local language; additional language skills are a plus.
- Basic literacy and technology skills including reading, writing, and math.
What You Can Expect from Us:We offer a competitive salary, comprehensive benefits, full uniform, and significant room discounts. Our training is designed to help you thrive in your role, in a supportive and inclusive environment.
Who We Are:InterContinental Hotels & Resorts is dedicated to promoting inclusivity and celebrating diverse backgrounds. Join us and be part of a global family that values each employee's contribution.
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