وظائف أخصائي جودة بدوام كامل في الرياض

About Madeeda Hospitals
Madeeda Hospitals is a healthcare facility in Riyadh with 340 beds, specializing in Non-acute care services. Focused on patient well-being, the hospital offers diverse services such as specialized rehabilitation units, advanced long-term mechanical ventilation, renal dialysis, and mental health support. With a team of world-class professionals, Madeeda Hospitals is committed to delivering the highest standards of quality care.

Role Description
This is a full-time, on-site role for a Quality Specialist based in Riyadh. The Quality Specialist will be responsible for implementing and maintaining quality assurance processes, conducting quality audits, and monitoring compliance with established standards. The role involves:

• Analyzing data
• Preparing reports
• Identifying areas for improvement
• Addressing gaps in quality measures

Collaboration with cross-functional teams and effective communication will be key to ensuring that the hospital maintains its commitment to exceptional healthcare quality.

Qualifications
- Strong background in Quality Control, Quality Assurance, and Quality Auditing
- Proficient in Analytical Skills for data analysis and process improvement
- Effective Communication skills for collaboration with diverse teams
- Familiarity with healthcare standards and compliance practices is a strong advantage
- Detail-oriented and proactive in identifying and implementing solutions
- Bachelor's degree in a relevant healthcare field
- Certifications in quality management like CPHQ or a relevant qualification

About the Role
We are looking for a Quality Control Specialist to ensure that products and processes meet quality standards. You will monitor quality performance, handle quality checks, and support continuous improvement initiatives. The role focuses on inspection, documentation, compliance, and corrective actions.

Responsibilities

• Perform routine inspections and tests on incoming materials, in-process products, and finished goods.
• Record and document inspection results accurately and maintain detailed records.
• Identify defects and deviations from quality standards and report these to the Senior Quality Control Specialist.
• Reject all products and materials that fail to meet quality expectations.
• Collaborate with production staff to address quality issues and provide feedback for improvements.
• Conduct quality audits and resolve any issues arising from them.
• Train and mentor inspectors as needed.
• Ensure the delegation of duties to one of his qualified team members in the event of other team members’ unavailability under the direction of his manager.

Qualifications

• Bachelor’s degree in Food Science, or a related field.
• 1-3 years of experience in Quality Control.
• Good command of the English language.

About the Role:
We are looking for a Quality & Training Specialist to join our team and play a key role in enhancing the quality of our home cleaning services and developing the competencies of our supervisors, inspectors, and cleaning staff. The ideal candidate will have hands-on experience in setting quality standards, conducting audits, and delivering effective training programs that raise operational performance and ensure exceptional service quality.

Key Responsibilities:

• Quality & Compliance:
  • Develop, implement, and update quality policies, procedures, and service standards.
  • Establish KPIs for supervisors, inspectors, and cleaning staff to ensure consistent service quality.
  • Conduct regular field audits and inspections to evaluate compliance with standards.
  • Prepare quality reports and recommend continuous improvement initiatives.
  • Monitor adherence to health & safety regulations and company guidelines.
  • Handle customer quality-related complaints, analyze root causes, and implement corrective actions.
• Training & Development:
  • Design and deliver training programs covering supervisory and inspection skills, professional cleaning techniques, safe use of cleaning materials and equipment, and quality and safety standards.
  • Conduct onboarding training for new employees.
  • Measure training effectiveness through pre- and post-performance evaluations.
  • Develop operational manuals, SOPs, and training materials tailored to cleaning operations.
• Continuous Improvement:
  • Analyze operational data to identify improvement opportunities.
  • Support the operational team in enhancing service delivery and reducing errors.
  • Propose innovative solutions to improve productivity and service quality.

Qualifications & Requirements:

• Bachelor’s degree in Business Administration, Quality Management, or related field.
• Minimum 5 years of experience in quality or training roles, preferably within cleaning services or facilities management.
• Strong knowledge of quality standards (*, ISO 9001) and safety protocols.
• Excellent training, communication, and field supervision skills.
• Proficient in Microsoft Office and operational reporting.
• Ability to work in field environments and manage daily follow-up.

What We Offer:
A dynamic, growth-oriented work environment. Competitive commission and incentive structure. Opportunities for professional development and career advancement.