Join Jouna Company as an E-commerce ManagerWe are looking for a dedicated E-commerce Manager to oversee and enhance the performance of our e-commerce platform. This role is vital for ensuring seamless daily operations, from order processing to product management.
Key Responsibilities:- Manage daily operations including order receiving, payment processing, and shipping coordination.
- Ensure website performance and responsiveness for an exceptional user experience.
- Coordination with warehouse and production to update product availability on the website.
- Supervise product addition, removal, and price updates.
- Work with marketing to improve interface and apply promotional campaigns.
- Coordinate with IT to ensure secure online transactions.
- Prepare sales reports and analyze customer behavior trends.
- Provide customer support and maintain communication regarding order status.
- Regularly evaluate employee performance and supervise training programs.
- Lead a multicultural team toward shared business objectives.
About Jouna Company:Founded in 2008, Jouna Company specializes in the production of high-quality baked goods and sweets, adhering to the highest standards of quality and innovation. Join us in delivering fresh and healthy products to our customers.