وظائف خدمة عملاء بدوام كامل في السعودية

Join Al Ghalia as a Hostess!
We are looking for a Hostess who will perform all duties in accordance with the Business Unit’s Standard Operating Policies and Procedures. This role involves assisting the Restaurant Manager (RM) and Assistant Restaurant Manager (ARM) in maintaining high standards of cleanliness and resolving any problems in the surroundings to ensure maximum guest satisfaction.

Key Responsibilities:

• Welcome guests warmly and escort them to tables.
• Assist managers in implementing special promotions and events.
• Answer phone calls in a professional manner to ensure guest satisfaction.
• Coordinate with serving staff and maintain a guest waiting list during busy periods.
• Report any guest complaints and work to resolve issues effectively.
• Maintain a high standard of personal grooming and demeanor.
• Notify managers of any special guest requests and be aware of company safety procedures.

Critical Skills and Competencies:

• Good general education and hotel/catering qualifications are desirable.
• At least 2 years of experience in a hotel, casual or fine dining environment.
• Excellent knowledge of food and service standards, particularly fine dining.
• Strong organizational and interpersonal skills.
• Excellent English communication skills, both written and spoken.
• Ability to work independently and as part of a team.

Join us and provide a memorable experience for our guests while working in a friendly and professional atmosphere!

About Calo
Calo is on a mission to make healthy eating easy by providing better, faster, and more affordable access to food through technology. Founded in Bahrain in 2019, Calo has expanded its operations and delivered millions of nutritious meals.

Role Overview
The Cashier plays a critical role in supporting front-of-house operations at Calo. This position ensures a smooth, friendly, and fast customer experience, while efficiently handling transactions and supporting dispatch operations. The Cashier will work closely with the Cafe Manager to maintain service standards aligned with Calo’s values.

Main Responsibilities

• Accurately take customer orders and process payments using the POS system.
• Ensure all payment transactions are handled efficiently and correctly.
• Maintain a positive and professional approach with customers.
• Upsell menu items and promote current offers or combos.
• Coordinate with kitchen and operations teams for timely order preparation.
• Verify order accuracy before handover to drivers or customers.
• Monitor order flow and manage dispatch priorities.
• Address and escalate customer concerns professionally.
• Ensure the cleanliness of the cashier area and front-of-house space.
• Comply with hygiene and safety standards.

Ideal Candidate Qualifications

• At least 1 year of experience in a cashier or customer service role.
• Experience in order dispatching is a plus.
• Currently present in KSA.
• Proficient in English, Arabic is a plus.
• Basic numerical skills and familiarity with POS systems.

Knowledge and Competency

• Strong understanding of customer service principles.
• Experience handling high-volume transactions accurately.
• Ability to work efficiently in a fast-paced environment.
• Strong problem-solving skills and attention to detail.

Personality Traits

• Strong communicator with a friendly, approachable attitude.
• Able to work well under pressure as a team player.

Join Our Team as a Receptionist!
We are Alkofeia Company for Popular Foods, and we are looking for a motivated and friendly Receptionist to join our team in Jeddah.

Job Responsibilities:

• Manage the front desk and handle all customer inquiries.
• Answer phone calls and direct them as necessary.
• Maintain a clean and welcoming reception area.

Qualifications:

• High School Diploma or equivalent.
• Fresh graduates are welcome to apply.

If you are enthusiastic and enjoy working in a fast-paced environment, we invite you to send your CV specifying the job title and location.

Join Dallah Albaraka as a Cashier!
We are looking for a dedicated Cashier to manage financial transactions within our project. You will play a crucial role in ensuring the accuracy and efficiency of all financial operations.

Responsibilities:

• Receive payments from customers and issue invoices.
• Process cash transactions and maintain daily accounts.
• Verify daily inventory and assist in stock management.
• Scan merchandise and ensure price accuracy.
• Provide excellent customer service and assist customers in identifying their needs.
• Follow store policies regarding promotions and coupons.

Qualifications:

• A bachelor’s degree or diploma is preferred.
• No previous experience required.
• Ability to manage daily cash operations efficiently.

Become a part of our team and contribute to our success!

Join our team as a Receptionist at Reza Investment Company Ltd.
As a key member of our organization, you will play a vital role in managing the reception area and ensuring that all visitors experience exceptional service. Your responsibilities will include:

• Reception and Visitor Management:
  • Welcoming visitors in a professional and friendly manner.
  • Recording visitor information and maintaining accurate logs.
  • Notifying relevant departments of guest arrivals.
  • Directing visitors to the appropriate department or meeting room.
  • Managing meeting room bookings and ensuring their readiness.
  • Handling incoming calls appropriately.
• Shipment and Courier Coordination:
  • Receiving and verifying incoming shipments and deliveries.
  • Logging package details and notifying relevant departments.
  • Coordinating outgoing shipments with courier services.
  • Maintaining accurate tracking records for incoming and outgoing shipments.
  • Ensuring proper documentation for receipts and deliveries.
• Document and Order Management:
  • Receiving and directing purchase orders and official correspondence.
  • Ensuring proper internal distribution of documents.
  • Following up on urgent or sensitive documents.
  • Coordinating with finance and supply chain for shipping documents as needed.
• Office Support:
  • Maintaining a professional reception area.
  • Tracking stationery and office supplies needs.
  • Assisting with archiving and organizing documents.
  • Helping prepare simple reports and data entry as necessary.

Operational Accuracy:

• Record and track shipments with 100% accuracy.
• Notify departments of deliveries in a timely manner.
• Avoid loss or misdirection of any documents or packages.

Efficiency:

• Quickly transfer calls (within 3 rings).
• Accurate visitor information recording.
• Coordinate shipments and process documents promptly.

Core Competencies:

• Independence: Works under routine supervision adhering to clear procedures.
• Effect: Primarily interacts with employees and visitors on routine matters.
• Complexity: Handles routine administrative tasks according to specific guidelines.

Professional Skills:

• Basic understanding of office procedures and company policies.
• Clear and professional communication in daily interactions.
• High attention to detail in recording shipments and visitor information.
• Maintaining confidentiality of information.

Qualifications:

• High school diploma or equivalent (administrative diploma preferred).
• 2-4 years’ experience in reception or administrative support.
• Basic knowledge of shipping procedures and logistics coordination.
• Proficiency in Microsoft Office and email applications.
• Good communication skills in Arabic and English.

Join Our Team at Ideal Fitness!
We are excited to announce job opportunities for Receptionists in various cities including Riyadh, Jeddah, Makkah, Buraydah, Khamis Mushayt, and Jazan. This is your chance to be part of a dynamic team committed to promoting health and fitness.

Key Responsibilities:
- Greet and assist clients with information about our services.
- Handle administrative tasks efficiently and effectively.
- Ensure a welcoming environment for all visitors.

Qualifications:
- Saudi nationality is required.
- Age should not exceed 30 years.
- Proficient in using computers.
- Commitment to working hours.
- Preferably a resident of the same city.

Educational Requirements:
- High School Diploma or Bachelor's Degree.

Benefits:
- Health and social insurance.
- Immediate hiring process.

Join My Clinic, the leading multispecialty outpatient care provider in Saudi Arabia, where our mission to help people live longer, healthier, and happier lives drives everything we do. Since 2017, we've been at the forefront of healthcare, combining innovation with a deep commitment to care, collaboration, ambition, and responsibility. As we continue to grow and reach new heights, we're looking for passionate individuals who share our vision and values.

Primary Responsibilities:

• Submitting periodic progress reports on the strategic plans and operations of the Patient Experience Unit.
• Handling all aspects of a patient’s experience, both concerning their treatment and their overall stay at My Clinic’s facility.
• Collaborating with cross-functional teams to map the patient journey from admission to discharge, identifying touchpoints for improvement.
• Implementing changes to streamline processes and reduce potential points of frustration.
• Communicating with patients to determine their needs and identify a path toward treatment and progress.
• Empathizing with patient concerns on their path toward recovery.
• Resolving patient complaints and concerns, working with relevant departments to address issues promptly.
• Corresponding with care providers (Physicians, Nurses, etc.) to familiarize them with individual patient needs and preferences.
• Implementing patient-focused programs in a healthcare environment.
• Supervising training programs for healthcare staff to enhance their interpersonal skills, communication, and patient engagement abilities.
• Generating and delivering reports on patient progress, setbacks, and overall status.
• Performing other professional duties as assigned.

Education / Professional Qualifications:

• Education Degree: Bachelor’s degree.
• Years of Experience: Experience in customer service, contact center, call center or customer care position.

Experts & Skills:

• Excellent Command of oral and written English & Arabic.
• Proficient with Microsoft Office Suite or related software.
• Excellent verbal and written communication skills to effectively interact with patients, their families, and healthcare staff.
• Strong empathy and compassion to understand and address the emotional needs of patients and their families.
• Proficiency in conflict resolution to address patient concerns and complaints.
• Excellent problem-solving skills and the ability to strategize and devise solutions.
• Exceptional customer service skills.