Join our team as a Customer Service Specialist!We are looking for a dedicated Customer Service Specialist to be a part of our dynamic team at Elegaci | إليجسي in Riyadh.
Role Overview:This full-time on-site role involves handling day-to-day tasks crucial for maintaining high customer satisfaction. Your responsibilities will include:
- Responding to customer inquiries and resolving complaints.
- Providing comprehensive product and service information.
- Ensuring overall customer satisfaction through excellent service.
- Maintaining accurate customer records and performing follow-ups.
- Supporting customers via phone calls and other communication channels.
Qualifications:The ideal candidate should possess:
- Strong proficiency in Customer Support and Customer Service.
- Excellent customer satisfaction and experience management skills.
- Outstanding phone etiquette and communication abilities.
- Effective multitasking and time management skills.
- Experience in a customer-facing role is an advantage.
- A high school diploma or equivalent; a Bachelor's degree is a plus.
At Elegaci, our mission is to provide high-level medical services. Join us in making a difference!
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