Join Our Team as a Reservations Agent at Hilton!Are you passionate about delivering outstanding customer service? Hilton is seeking a dedicated Reservations Agent to be the main contact for room reservations at our hotel.
Key Responsibilities:- Serve as the first line of inquiry for room reservations.
- Provide excellent customer service, options, and solutions to meet guest and customer needs.
- Convert inquiries into contracted business efficiently.
- Respond positively to sales inquiries to develop future business leads.
- Ensure all reservations are completed accurately to the guest's expectations.
- Maintain prompt and efficient service while upholding our brand standards.
What We’re Looking For:To excel as a Reservations Agent, you should possess:
- A passion for exceptional customer service.
- Excellent communication skills and a professional telephone manner.
- Strong organizational and administration skills.
- Intermediate proficiency in computer skills.
Preferred Qualifications:- Previous experience in a reservations environment.
- Tertiary qualifications or collegiate-level degree.
About Hilton:Hilton is a leading global hospitality company, offering a diverse portfolio of properties around the world. We are dedicated to creating remarkable hospitality experiences and providing exceptional guest services.
If you are ready to take this exciting step in your career, we invite you to apply and join our team!
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