Join our team as a receptionist at the hotel!We are looking for an outstanding receptionist to oversee guest services at the reception desk, ensuring that these services are coordinated and provided professionally. This includes tasks related to reservations and check-ins and check-outs.
Main duties and tasks:- Maintain the reservations list and provide the necessary paper records.
- Enhance the level of customer service and satisfaction, and follow up on disputes and complaints.
- Effectively implement the hotel's policies and procedures.
- Build strong business relationships with travel and reservation agencies.
- Review hotel prices and organize invoices accordingly.
Job requirements:- One year of practical experience in the reception field.
- Education: High school.
- Computer skills (sales) - advanced level.
- Proficiency in Arabic (certified) and English (advanced).
Work: Six days a week, morning/evening shift.