Customer Services Full-time Jobs Saudis only in Al jubail

- Responding to customer inquiries

- Exploring and resolving customer issues and complaints, negotiating direct problem solutions, escalating more complex issues to the complaints officer, and coordinating with the sales department, technical department, or other departments

- Providing information about the company's offerings

- Providing proactive assistance to customers

- Building and developing the knowledge base

- Processing transactions and requests

- Requesting customer feedback

- Analyzing customer opinions

- Handling administrative tasks

- Tracking customer service metrics

• Saudi nationality
• Good conduct and behavior
• Fluency in communication

• Social insurance
• Medical insurance for the employee and their family
• Salary of 4250 Saudi Riyals
• Consistent salary disbursement on the 28th of each month

• Analyzing the elements and activities of the project, their interconnections and arrangements, studying the value and size of the project, and preparing a timeline and organizing procedures.
• Preparing the necessary material and human resources for the execution of the project and monitoring their provision in a timely manner.
• Preparing a cash flow schedule commensurate with the sequence of executing the activities.
• Reviewing the actual execution and progress and comparing it with the planned program and preparing modified and revised programs.
• Developing methods and techniques of work using modern technologies.
• Preparing specialized documents and reports related to project management and providing appropriate recommendations and suitable solutions and presenting them.
• Storing information in its respective database in accordance with approved policies and procedures.

• Bachelor's degree in Electrical Engineering or Electronics Engineering.
• PMP and CCDA certifications are preferred.
• Proficiency in English is preferred.

• Business Administration (Advanced).
• Project Management (Construction) (Advanced).
• Engineering Project Management (Advanced).

• Review data forms and audit them to ensure completeness.
• Input data using computer programs.
• Review and correct data entry errors related to coding.
• Store and save the entered information securely.
• Perform necessary backups of the data.
• Comply with confidentiality instructions.

• High school diploma as a minimum.
• Advanced skills in archiving and classifying documents.
• Experience in using document management software.
• Fluency in Arabic and English.

- Responding to customer inquiries

- Troubleshooting and resolving customer issues and complaints, negotiating solutions to immediate problems, escalating more complex issues to the complaints manager, and coordinating with the sales department, technical department, or other departments

- Providing information about the company's offers

- Providing proactive assistance to customers

- Building and developing the knowledge base

- Processing transactions and requests

- Requesting customer feedback

- Analyzing customer opinions

- Handling administrative tasks

- Tracking customer service metrics

• Handle payments and perform calculations.
• Provide excellent customer service and act as a link between customers and the store.
• Ensure the accuracy of cash records and manage sales effectively.

• Saudi national.
• Educational qualification: Secondary education, Diploma, or Bachelor's degree.