About the Role
Abdullah A. Al-Barrak & Son Co. is seeking a skilled Crisis Comms Coordinator to join the Media Communications & Coordination Department, specifically within the Media Monitoring & Coordination Division. This role supports critical media intelligence, communications monitoring, reporting, and stakeholder engagement activities, contributing to the safeguarding of the company's reputation. The position offers exposure to media analysis, communications planning, digital communications, public relations, stakeholder engagement, and crisis communications.
Role Overview and Responsibilities
The Crisis Comms Coordinator will monitor global conversations in real-time across online, social, and broadcast platforms in 17 languages. Key responsibilities include identifying and posting critical media news according to predefined criteria, responding accurately and professionally to media inquiries, and utilizing media monitoring software effectively. The role also involves coordinating the preparation of comprehensive media impact and analysis reports, collaborating with Media Relations and other internal teams, and providing active support during crisis situations in accordance with the corporate crisis communications manual.
- Monitor all media channels, including online, social, and broadcast platforms, to identify and track relevant news and conversations.
- Identify and post critical media news in a timely manner according to predefined criteria to ensure prompt awareness of significant developments.
- Respond to incoming media inquiries with accuracy and professionalism, ensuring proper tracking and follow-up.
- Utilize media monitoring software and tools effectively to track news and gather intelligence.
- Coordinate the preparation of daily, weekly, monthly, and quarterly media impact reports, summarizing media mentions and analysis for internal distribution.
- Collaborate closely with Media Relations and other internal teams to ensure timely and accurate communication responses.
- Provide active support during crisis situations in accordance with the corporate crisis communications manual, ensuring a coordinated and effective response.
Qualifications and Experience
Candidates should possess a Bachelor's degree in one of the following fields: Mass Communications, Corporate Communications, Media or Media Relations, Crisis Communications, Media Monitoring, Public Relations, Journalism, Marketing Communications, Digital Communications, Media Studies, Business Administration, or Information Management. A minimum of 3 years of professional experience in a relevant field is required, along with demonstrated experience in developing and executing media and communication plans.
- Bachelor's degree in Mass Communications, Corporate Communications, Media or Media Relations, Crisis Communications, Media Monitoring, Public Relations, Journalism, Marketing Communications, Digital Communications, Media Studies, Business Administration, or Information Management.
- Minimum of 3 years of professional experience in a relevant field.
- Demonstrated experience in developing and executing media and communication plans.
Required Skills and Competencies
The role requires a strong command of both English and Arabic languages. Key skills include proficiency in Media Intelligence, Communications Monitoring, Reporting, Stakeholder Engagement, Media Analysis, Communications Planning, Digital Communications, Public Relations, and Crisis Communications. Familiarity and proficiency with media monitoring software are essential.
- Media Intelligence
- Communications Monitoring
- Reporting
- Stakeholder Engagement
- Media Analysis
- Communications Planning
- Digital Communications
- Public Relations
- Crisis Communications
- Proficiency with Media Monitoring Software
- Good command of both English and Arabic languages.
Work Environment and Location
This full-time position is based in Dhahran, Eastern Province, Saudi Arabia. The role requires flexibility to support operational needs, including working one of four 8-hour shifts to ensure continuous coverage.
Additional Role Information
The required experience for this role is between 2-5 years. The position is designated as a Crisis Comms Coordinator - SMP - Ithra within Abdullah A. Al-Barrak & Son Co.
