Operations Manager📣 Job Ad

Role Purpose
The Distributor Cluster Manager is fully responsible for managing the Distributor channel for Binzagr private label brands, with a primary focus on driving sales, ensuring stock availability, and executing commercial plans.

Key Responsibilities
1. Sales & Revenue Growth
- Own and deliver sales targets for the Distributor cluster across all assigned categories and brands.
- Translate annual and quarterly business plans into clear distributor sales actions.
- Closely monitor sell-in and sell-out performance and take corrective actions when needed.
- Identify growth opportunities by SKU, territory, distributor, and customer type.

2. Distributor Management & Communication
- Act as the primary contact between Binzagr Brands and all appointed distributors.
- Lead regular business reviews with distributors (weekly/monthly/quarterly).
- Ensure clear alignment on targets, priorities, promotions, and execution plans.
- Escalate risks and resolve issues related to sales, stock, service level, or pricing.

3. Stock Management & Availability
- Ensure optimal stock availability across distributor warehouses and key customers.
- Work closely with Supply Chain and Planning teams to prevent out-of-stock situations and avoid overstock and slow-moving inventory.
- Actively manage forecasts, replenishment, and stock rotation initiatives.
- Monitor expiry risks and lead corrective actions with distributors.

4. Pricing, Trade Deals & Commercial Execution
- Ensure correct price positioning vs. market and national brands.
- Manage and track trade deals, promotions, price discounts, incentives, and rebates.
- Ensure full compliance with approved trade terms and deal mechanics.
- Evaluate ROI of trade activities and recommend improvements.

5. Market Execution & Visibility
- Ensure brand standards and agreed execution guidelines are applied in market.
- Support distributors in launching new SKUs and improving shelf presence.
- Collect market intelligence on competitors, pricing, distributor feedback, and customer needs.

6. Reporting & Performance Tracking
- Prepare regular reports on sales vs target, stock levels, availability, and trade spend.
- Highlight risks, opportunities, and action plans clearly and proactively.

Key KPIs:
- Sales target achievement (value & volume)
- Stock availability / OSA
- Inventory health (days of stock / slow movers)
- Trade spend effectiveness
- Distributor execution compliance.

Required Qualifications & Experience
- Bachelor’s degree in Business, Marketing, Supply Chain, or related field.
- 5–8 years experience in FMCG, preferably in distributor management, sales operations, or key account roles.

Key Skills & Competencies
- Strong commercial and sales mindset.
- Excellent communication and stakeholder management skills.
- High ownership and accountability.
- Strong analytical and reporting skills.
- Ability to balance sales growth with stock discipline.
- Hands-on, execution-focused, and results-driven.

Join Our Team as an Operations Manager
Are you an accomplished operations leader looking for a new challenge? Premium Support Facility Management Ltd (PSFM) is seeking a results-driven Operations Manager to oversee our facility management services in Jeddah.

About PSFM
PSFM is a leading integrated services provider in Saudi Arabia, specializing in Facility Management, Manpower Supply, Technical Maintenance, and Cleaning Services. We are committed to operational excellence and service quality.

Role Overview
As Operations Manager, you will be responsible for planning, executing, and monitoring operations across various projects. You will ensure compliance with safety and quality standards while driving operational efficiency.

Key Responsibilities:

• Oversee daily operations across projects and service locations.
• Lead operational planning, execution, and performance monitoring.
• Ensure compliance with quality standards and client requirements.
• Supervise workforce productivity and attendance.
• Monitor KPIs and prepare operational reports.
• Support budget control and optimize resources.
• Build and maintain strong client relationships.

Qualifications:

• Minimum 3+ years of experience in Operations Management.
• Strong leadership and team management skills.
• Excellent problem-solving abilities and strategic thinking.
• Knowledge of Saudi labor regulations and safety standards.
• Bachelor’s degree in Business Administration or related field preferred.

Why Work with Us?
At PSFM, we prioritize career growth through continuous training and development. Join us to make a significant impact and promote sustainability within the industry. Apply today to be part of a trusted and performance-driven services partner in Saudi Arabia.