It & Software Jobs in Makkah

Role Purpose:
The Business Analyst will be responsible for identifying business needs, defining high-quality requirements, and collaborating with cross-functional teams (Engineering, Design, and Product Management) to deliver digital solutions that provide maximum value to users and the organization.

Main Responsibilities:

• Requirement Elicitation & Analysis: Lead workshops and interviews with stakeholders to gather functional and non-functional requirements.
• Backlog Management: Assist Product Managers in grooming the product backlog, ensuring user stories are well-defined, estimated, and meet the 'Definition of Ready.'
• Process Modeling: Document current ('as-is') and future-state ('to-be') business processes using BPMN or UML diagrams to identify efficiencies.
• Functional Specifications: Create detailed wireframes, data flow diagrams, and acceptance criteria to guide the development team.
• User Acceptance Testing (UAT): Define test scenarios and coordinate with end-users to ensure the delivered product meets the documented business requirements.
• Data-Driven Insights: Analyze product metrics and user feedback to recommend feature enhancements or pivot strategies.

Required Skills & Qualifications:

• 2–3 years of experience in Business Analysis.
• Education: Bachelor’s degree in Business Administration, Computer Science, or a related field.
• Technical Skills: Proficiency in Jira/Confluence, SQL, and modeling tools (*, Visio).
• Methodologies: Strong understanding of Agile/Scrum frameworks and the SDLC (Software Development Life Cycle).

Join Colgate-Palmolive as an Ecommerce Manager in Jeddah!

As a trusted global consumer products company, Colgate-Palmolive operates in over 200 countries, specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. We are dedicated to creating a healthier future for people, their pets, and our planet, guided by our core values of Caring, Inclusive, and Courageous.

Key Responsibilities:

• Account Strategy & Growth Plan: Develop and grow relationships with strategic e-commerce partners, ensuring superior operational excellence and brand presence.
• Operations & Digital Shelf Excellence: Monitor and optimize key e-commerce metrics while collaborating with Supply Chain teams to maintain high service levels.
• Demand Generation & Cross-Functional Collaboration: Leverage digital investments to drive demand and collaborate with Marketing and Supply Chain teams for integrated strategies.
• Data & Analytics: Utilize data to make informed decisions about account management and demand generation.

Required Qualifications:

• Bachelor's Degree in Economics, Management, or relevant field.
• Minimum 6 years of experience in eCommerce marketing or account management.
• Proficient in English and familiar with Microsoft Office or Google Suite.

At Colgate-Palmolive, we embrace diversity and inclusion, ensuring each person can contribute meaningfully to our business. We are committed to creating an environment where everyone feels they belong and is empowered to be their authentic self.

Join Our Team as a Business Analyst!
We are seeking a skilled Business Analyst to join our innovative team at Visara Partners. This role focuses on analyzing software applications to support AI-driven test generation and manual learning input, ensuring optimal outcomes in application validation and structured knowledge transfer.

Key Responsibilities:

• Analyze target applications to identify key workflows and scenarios relevant for manual learning input and AI-driven test generation.
• Elicit and document requirements to ensure comprehensive test coverage, collaborating with stakeholders and subject matter experts.
• Translate in-depth application knowledge into structured input for the Learning Team and formulate criteria for asset validation.
• Create structured knowledge templates that facilitate consistent and efficient learning input.
• Develop robust validation criteria frameworks to support the evaluation and acceptance of tested assets.
• Establish business logic complexity assessments to help prioritize AI generation efforts based on strategic importance and technical feasibility.
• Implement advanced knowledge structuring techniques to optimize information for AI consumption.
• Act as a liaison between business users, technical teams, and AI specialists, fostering effective AI-human collaboration patterns.
• Communicate effectively with Arabic-speaking stakeholders to ensure accurate requirements elicitation and documentation.

Required Skills and Qualifications:

• Proven experience in business analysis, including requirements elicitation and documentation.
• Strong process modeling skills, particularly with BPMN (Business Process Model and Notation).
• Expertise in use case documentation and translating business needs into structured technical requirements.
• Excellent communication and stakeholder management skills, with the ability to work cross-functionally.
• Solid understanding of software applications and their operational contexts.
• Demonstrated ability in designing validation frameworks and structured data templates.
• Familiarity with knowledge structuring techniques for AI and human collaboration.
• Experience in developing business logic complexity assessments and prioritization frameworks.
• Ability to work independently and as part of a multidisciplinary team.

Preferred Qualifications:

• Bachelor's or Master's degree in Business Analysis, Computer Science, Information Systems, or a related field.
• Experience working with AI-driven test generation or machine learning projects.
• Prior involvement in learning teams or knowledge management initiatives.
• Certification in Business Analysis (CBAP, PMI-PBA, or equivalent) is a plus.