About the Role
Kuehne+Nagel, a global leader in logistics, is seeking a National Customs Manager to join its Freight Forwarding team in Jiddah, Makkah, Saudi Arabia. This role is responsible for developing and leading a competitive, reliable, and innovative standalone customs product within the country. The objective is to establish Kuehne+Nagel as a market-leading provider of highly digitized and compliant customs brokerage solutions in the region. This position involves creating a compelling value proposition for Kuehne+Nagel's customs offering, driving new business acquisition, and managing full Profit & Loss (P&L) ownership to ensure profitable growth.
This is an opportunity to shape and lead a high-impact product, driving growth and influencing strategy. The role offers significant exposure to senior leadership and cross-functional collaboration with international teams, focusing on digital transformation in customs.
Key Responsibilities
- Develop and implement a comprehensive business development strategy to grow standalone customs revenues and secure new business.
- Identify and pursue new business opportunities in collaboration with Sales teams and through independent initiatives.
- Analyze the customs brokerage market to define strategic approaches based on evolving customer needs, industry trends, and target segments.
- Drive the development, strategic positioning, and continuous improvement of the standalone customs product to ensure market competitiveness.
- Define and execute a go-to-market approach and value proposition for the customs offering.
- Enhance digital connectivity with customers, partners, and customs authorities through automation and integration solutions.
- Build and maintain long-term relationships with key clients, serving as the primary point of contact across relevant business lines.
- Contribute to national strategy formulation, governance, and decision-making processes, ensuring alignment with business objectives.
Qualifications and Requirements
- A degree in Logistics, Supply Chain, Business Administration, or a closely related field.
- More than 10 years of experience in customs brokerage, international trade, or the broader logistics industry.
- A proven track record in business development and managing complex customer relationships.
- A solid understanding of customs regulations, compliance requirements, and cross-border trade processes.
- A strong commercial mindset with demonstrated experience in driving revenue growth and managing P&L effectively.
- The ability to develop and execute strategic initiatives within a dynamic business environment.
- Exceptional stakeholder management and communication skills, with the ability to engage effectively at all levels.
- Fluent in English. Proficiency in Arabic is a strong advantage, and knowledge of additional languages is considered a plus.
Required Skills
- Business Development
- Customer Relationship Management
- Customs Regulations and Compliance
- Cross-border Processes
- Commercial Acumen
- Revenue Growth Strategies
- P&L Management
- Strategic Initiative Development and Execution
- Stakeholder Management
- Communication Skills
- Logistics and Supply Chain Management
- Business Administration
- Customs Brokerage Expertise
- International Trade Knowledge
Work Information
This is a full-time position located in Jeddah, Makkah, Saudi Arabia. The role requires over 10 years of relevant experience.