Guest House Keeper Jobs in Makkah

Join Raffles Makkah Palace as a Butler

Raffles Makkah Palace promises exceptional standards enhanced by Arab hospitality values. With stunning views of the Masjid Al Haram, you will be part of a team that creates memorable experiences for our guests. As a Butler, you will play a vital role in delivering professional, friendly, and engaging service.

Key Responsibilities:

• Oversee daily workflow of the Butler office and ensure service standards are maintained.
• Manage departmental inventory control tasks including purchase orders and coding invoices.
• Handle all shipping and receiving for Owners, Guests, and Colleagues.
• Provide administrative support to the Butler department.
• Communicate effectively with all departments to relay updates and changes.
• Address guest concerns promptly and log necessary notifications for departments.
• Collaborate with Maintenance for necessary repairs.
• Balance operational, administrative, and colleague needs while adhering to policies and safety standards.

Qualifications:

• Proficient in English (verbal and written) is required.
• Bachelor's degree from an accredited university is preferred.
• Experience with Hotel Property Management Systems is an asset.
• Strong organizational and supervisory skills.
• Effective problem-solving abilities in high-stress situations.
• Detail-oriented, capable of working independently with efficiency.

At Raffles, we value diversity and aim to promote a culture of inclusion. Join us to explore limitless possibilities in hospitality.

About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

About The Role
Join our pre-opening Housekeeping team as Housekeeping Supervisor at Four Seasons Resort and Residences AMAALA at Triple Bay. Reporting to the Assistant Housekeeping Manager, you will be responsible for supervising daily housekeeping activities, maintaining luxury cleanliness standards, and supporting the development of a world-class housekeeping operation.

What You Will Do

• Participate in pre-opening activities such as room inspections, team training, inventory setup, and system implementation.
• Supervise and guide Room Attendants and Housepersons to ensure all guest rooms, residences, and public areas meet Four Seasons cleanliness and presentation standards.
• Conduct detailed inspections and follow up on cleanliness, maintenance issues, and turndown service.
• Coordinate with Front Office and Engineering to ensure timely room readiness and maintenance resolution.
• Assist in managing housekeeping supplies and equipment, maintaining accurate inventory records.
• Handle guest requests and service recovery promptly and professionally.
• Support new colleague onboarding, daily briefings, and ongoing training initiatives.
• Ensure team adherence to safety, hygiene, and grooming standards.

What You Bring

• Experience in a housekeeping role within a luxury hotel or resort; supervisory experience preferred.
• Pre-opening experience is a plus.
• Eye for detail and commitment to high standards.
• Strong communication and leadership skills.
• Suitable candidates must be eligible to work in Saudi Arabia. Fluency in English is essential.

What We Offer

• Competitive salary in a tax-free environment.
• Housing and transportation.
• 30 days of vacation plus public holidays.
• Paid home leave tickets.
• Complimentary meals and uniform cleaning.
• Medical and life insurance.
• Employee Assistance Program and worldwide complimentary room nights.
• Opportunities for growth and development.

Join Accor as a Housekeeping Floor Supervisor! We are seeking a dedicated and detail-oriented professional to oversee our housekeeping operations. Your role will involve supervising the daily activities of Room Attendants and ensuring we meet the luxury standards of Sofitel.

Key Responsibilities:

• Operational Supervision: Coordinate daily activities, conduct briefings, allocate workloads, and inspect rooms and public spaces.
• Quality Assurance: Perform inspections, ensure compliance with standards, and monitor cleanliness and maintenance issues.
• Guest Experience: Handle guest requests promptly, respond to complaints, and maintain visibility on the floors.
• Team Leadership: Train and motivate staff, ensuring adherence to grooming and uniform standards.
• Administrative Duties: Maintain reports, coordinate with Front Office, and monitor staff attendance.
• Health, Safety & Compliance: Ensure adherence to safety, hygiene, and environmental standards.
• Coordination & Communication: Collaborate with Engineering and Laundry departments for efficient operations.

Qualifications:

• Preferred diploma or certification in Hospitality Management.
• Minimum 2-3 years of housekeeping experience in a luxury hotel.
• Prior supervisory experience is highly desired.
• Strong knowledge of cleaning procedures and equipment.
• Good communication skills in English (additional languages preferred).

Working Conditions: This position requires flexible shifts, including weekends and holidays. It is a physically active role involving standing, walking, and inspecting rooms.

About Us: Accor is a leading hospitality company with over 290,000 experts creating exceptional experiences for our guests. Join us in reimagining hospitality and making a positive impact globally.

Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Housekeeping Floor Supervisor/Accommodation Supervisor, you’re not just ensuring the upkeep and cleanliness of the hotel – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities
Here's what you'll do during a typical day:

• Supervise the housekeeping team: Train, schedule, and oversee team members to ensure cleanliness and quality standards in guest rooms.
• Conduct room and area inspections: Perform routine checks of checkout rooms, spot inspections of occupied rooms, and review service areas, storage, and corridors to ensure cleanliness and maintenance standards are met.
• Coordinate maintenance needs: Report and promptly follow up on any maintenance issues or facility concerns.
• Oversee special projects: Schedule and supervise periodic deep cleaning and special housekeeping initiatives.
• Manage inventory and equipment: Maintain stock levels and ensure proper maintenance of housekeeping equipment.
• Delight our guests: Ensure excellent service, including VIP and special guest requests.

Qualifications
What It Takes to Make the Stay: At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member - A passion for Hospitality, Acting with Integrity, Inspiring others through Leadership, Teamwork, Ownership, and a focus on the Now.

About Us
Join an Award-Winning Workplace Culture: At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. Our award-winning culture has earned us recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.

Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.

About Us
Welcome to the next generation of hospitality excellence. We're on a mission to recruit the finest in our industry - seize the opportunity to become part of this pioneering team. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration, values that guide us in creating extraordinary experiences for our guests and a thriving workplace for our team. We offer more than just a job - we provide an opportunity to shape the future of luxury hospitality.

The Role
As a Waitress, your role is to serve the needs of the business, our guests and our colleagues by prompt and courteous service delivery to all guests, as a Hospitality Ambassador for the hotel.

Key Areas of Responsibilities

• Collaborate with colleagues from various departments to guarantee prompt service and efficient operations.
• Understand and adhere to all hotel policies and Standard Operating Procedures related to guest service, operation management, and personal grooming and discipline.
• Be knowledgeable about the hotel's services and facilities to address any guest inquiries effectively.
• Ensure a safe work environment by adhering to all safety protocols.
• Develop a thorough understanding and have complete knowledge of the menus.
• Actively participate in all training sessions to enhance professional skills and improve guest satisfaction.

In Return, What We Offer

• Exciting opportunities for personal and professional development at all levels.
• Competitive compensation package.
• Health Insurance coverage whilst in service.
• A supportive and inclusive work environment that values diversity and collaboration.

Join the Accor family as a Waiter/Waitress through our Tamayyaz Nationalization Program!
If you are a Saudi National looking to start your career in the hospitality industry, this is the perfect opportunity for you. The Tamayyaz Program is designed to enhance your skills and knowledge within the hospitality field, providing hands-on training and classroom learning.

About the Role:

• As a Waiter/Waitress, you will report to the Food & Beverage Supervisor and be responsible for the timely setup of assigned outlets according to meal settings.
• You will interact with guests, helping them with menu choices, taking orders, and ensuring a high-quality dining experience.
• Regular training sessions will be provided to enhance your guest care, product knowledge, and grooming standards.
• Maintain cleanliness and ensure all equipment is in good working condition.

Key Responsibilities:

• Assist in the smooth operation of the food and beverage outlet.
• Ensure proper grooming and appearance while on duty.
• Communicate effectively with both guests and colleagues.
• Handle all guest interactions with a friendly and professional demeanor.
• Participate in training and development activities.

Qualifications:

• Saudi Nationals only.
• Open to candidates with little to no work experience.
• Basic English skills are required.
• A strong passion for the hospitality industry.
• Excellent interpersonal skills and a collaborative attitude.

Join us at Accor, where every chapter of your career story becomes yours to write. Be part of a diverse team that values innovation and creativity in the hospitality industry.

Exceptional Hospitality Starts with You

As a Head Waiter at Hilton, you will be the heart of our service, ensuring guests enjoy a friendly and efficient dining experience. Your role is key in delivering an excellent guest experience while maintaining the highest standards of service.

Key Responsibilities:

• Manage guest queries and serve beverages following guidelines.
• Ensure a comprehensive knowledge of the menu and products.
• Maintain adequate stock levels at all stations.
• Follow reporting procedures for any issues that arise.
• Deliver food and beverage orders promptly and ensure quality standards.
• Adhere to grooming standards and hotel policies.
• Comply with security, fire regulations, and health and safety legislation.

What You'll Bring:

• A positive attitude and strong communication skills.
• A commitment to high-level customer service.
• Flexibility in responding to varied work situations.
• Ability to work independently as well as in a team.

Preferred Qualifications:

• Experience in the Food and Beverage industry.
• Previous cash handling experience.
• Knowledge of Food Hygiene Regulations.

Why Join Hilton?

At Hilton, we pride ourselves on creating exceptional experiences not only for our guests but also for our team members. Join us and enjoy benefits like travel perks, paid parental leave, mental health resources, and more. Grow your career with us and be part of a warm and welcoming environment.

Join Our Team as a Waiter/Waitress at Rotana Hotels!
Are you a dynamic and self-motivated Food & Beverage professional looking to advance your career? At Rotana Hotels, we are seeking dedicated individuals to provide top-notch service to our guests, ensuring memorable dining experiences.

Key Responsibilities:

• Perform all necessary tasks to service food and beverage according to the hotel’s performance standards.
• Greet and seat customers in a professional, discreet, and personalized manner.
• Acquire in-depth knowledge of the food and beverage menu to assist and advise guests effectively.
• Monitor the quality of food & beverage served consistently.
• Practice good customer relations and attend to complaints or queries satisfactorily.
• Maintain hygiene and cleanliness standards in the outlet and upkeep service equipment.
• Handle all service preparations before, during, and after service.
• Ensure minimal wastage, breakage, and spoilage.
• Utilize up-selling techniques to exceed guest expectations and increase revenue.

Qualifications:
The ideal candidate should have a diploma or degree in hospitality or vocational training in food & beverage, along with previous experience as a Waiter/Waitress in a high-volume restaurant. A good command of English and essential skills such as guest service and interpersonal skills are required.

Core Competencies:

• Adaptability
• Customer Focus
• Recognizing Differences
• Taking Responsibility
• Teamwork
• Understanding the Job

Join us at Rotana Hotels and be part of a team that values exceptional service. If you’re interested in this opportunity, please apply through our online application portal.

Join Jumeirah Group as a Waiter in the Food & Beverage Department!

Jumeirah, a global leader in luxury hospitality, is excited to announce an opportunity for a Waiter at the Jumeirah Jabal Omar Hotel, located just minutes from Masjid Al Haram in Makkah. We pride ourselves on providing exceptional dining experiences, and you will play a vital role in achieving this goal.

Key Responsibilities:

• Handle guests’ inquiries courteously and efficiently, and report any complaints to supervisors for immediate resolution.
• Maintain high standards of personal hygiene and grooming.
• Ensure that guests have an enjoyable and expertly served dining experience by adhering to the outlet’s sequence of service.
• Assist guests by providing detailed information about menu items, including preparation, ingredients, and cooking methods.
• Prepare dining tables, setting up items such as linens, silverware, and glassware, and escort guests to their tables.

Qualifications:

• Strong communication and interpersonal skills.
• Higher Secondary School certificate.
• Previous experience as a Waiter, preferably in the hospitality sector.
• Ability to adapt and appreciate cultural diversity.
• Strong multitasking abilities and ability to work well under pressure.

Benefits:
We offer an attractive salary and comprehensive benefits package which includes generous food and beverage benefits, reduced hotel rates globally, excellent leave and healthcare packages, return flights home, and various employee benefits ensuring a rewarding career with one of the most luxurious brands.