Guest House Keeper Jobs in Makkah

About the Role

Marriott International is seeking a dedicated Housekeeper-Sr to join our team in Makkah, Saudi Arabia. This full-time, non-management position offers an opportunity to contribute to the hospitality standards of Marriott Hotels and JW Marriott properties. As a Housekeeper-Sr, you will play a crucial role in ensuring the cleanliness, comfort, and overall guest satisfaction within our establishments. This role is based in Makkah and is not a remote position. Marriott International is committed to fostering an inclusive environment where every individual is welcomed and treated with dignity and respect, reflecting our core values of equal employment opportunities and appreciation for diversity.

Key Responsibilities

• Record the status of cleaned rooms on assignment sheets.
• Complete checklists to report the cleanliness and condition of designated areas.
• Perform administrative tasks related to housekeeping duties.
• Identify room assignments and the specific cleaning requirements for each space.
• Inspect rooms after cleaning by housekeeping staff.
• Respond promptly to requests from guests and other departments.
• Enter guest rooms following established entry procedures and ensuring the room is vacant.
• Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees, serving as a role model in service delivery.
• Follow and enforce all hotel safety and security policies and procedures.
• Report maintenance issues, safety hazards, accidents, or injuries.
• Complete required safety training and certifications.
• Maintain a clean and professional uniform and personal appearance.
• Respect the confidentiality of proprietary information and protect company assets.
• Support all colleagues and treat them with dignity and respect.
• Support the team in achieving common goals.
• Comply with quality assurance expectations and standards.
• Move at a required pace to respond to work situations (*, run, walk, jog).
• Visually inspect tools, equipment, and machines for defects.
• Enter and retrieve work-related information using computers and point-of-sale systems.
• Grasp, turn, and manipulate objects of varying size and shape, requiring fine motor skills and hand-eye coordination.
• Reach for objects overhead and below the knees, including bending, twisting, pulling, and stooping.
• Move within tight, confined spaces, or at heights.
• Move on sloped, uneven, or slippery surfaces.
• Ascend and descend stairs and service ramps.
• Utilize continuous manual dexterity and gross motor skills with frequent use of bi-manual dexterity and excellent motor skills.
• Move, lift, carry, and place objects weighing up to 55 pounds (25 kg) without assistance, and objects over 55 pounds (25 kg) with assistance.
• Push and pull a loaded housekeeping cart and other work appliances over sloped and uneven surfaces.
• Visually verify and interpret written documents.
• Stand, kneel, sit, or walk for extended periods or at a high frequency for a full shift.
• Listen to and respond appropriately to guest and employee concerns.
• Use clear and courteous language in all communications.
• Perform all other duties as requested by managers that are consistent with the position.

Qualifications and Requirements

• High school diploma or equivalent.
• At least 1 year of related work experience.
• No supervisory experience required.
• No specific permits or certifications required.

Required Skills

• Housekeeping

Work Environment and Details

This is a full-time, non-management position located in Umm Al Qura, Makkah, Saudi Arabia. Marriott International is committed to promoting equal employment opportunities and to providing a workplace where individual differences are valued and celebrated. Our strength lies in the diverse mix of cultures, skills, and experiences of our associates. We ensure that discrimination is prevented based on protected criteria, including disability, veteran status, and any other aspect covered by applicable law.

About the Role

Sheraton Hotels & Resorts is seeking a dedicated Hotel Cleanliness Expert to join our team. This full-time, non-management position is essential for ensuring a memorable guest experience by maintaining the highest standards of cleanliness and appearance throughout the hotel. As a Guest Environment Expert, you will take a hands-on approach to housekeeping, contributing to every aspect of creating a welcoming atmosphere for our guests.

At Sheraton, we value the diverse backgrounds, talents, and experiences of our associates. We foster an environment where unique perspectives are celebrated, promoting a sense of belonging across our global presence. Join us in our mission to be 'The World's Gathering Place' and develop your professional capabilities.

Key Responsibilities

• Maintain the overall appearance and cleanliness of the hotel.
• Perform a variety of housekeeping functions to ensure guest satisfaction.
• Respond to guest requests promptly and efficiently.
• Stock housekeeping carts with necessary supplies.
• Clean guest rooms and public spaces to established high standards.
• Contribute to an excellent guest experience through meticulous attention to detail.
• Ensure a safe work environment for all associates.
• Adhere to all company policies and procedures.
• Maintain confidentiality of guest and company information.
• Uphold quality standards in all housekeeping tasks.
• Ensure uniform, personal appearance, and communications are professional at all times.

Requirements for the Role

• Ability to stand, sit, or walk for extended periods.
• Capability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Willingness to take a hands-on approach to work and perform reasonable job duties as requested.

Essential Skills

• Housekeeping
• Guest Service
• Cleaning
• Maintenance
• Teamwork
• Professional Appearance
• Communication

Work Location and Details

This is a full-time, non-management position located in Jeddah and Makkah, Saudi Arabia. The role requires a hands-on approach and adherence to company policies. Marriott International is an equal opportunity employer committed to diversity and inclusion, fostering an environment where unique backgrounds are valued and celebrated.

About the Role

Delta Hotels and Resorts is looking for a motivated Housekeeping Services Coordinator to join their team in Jeddah, Makkah, Saudi Arabia. This is a full-time, non-management position, offering an opportunity for individuals with 0-1 years of experience to contribute to a seamless guest experience. As a Housekeeping Services Coordinator, you will play a vital role in maintaining the cleanliness and orderliness of public areas and guest rooms, ensuring guest satisfaction and operational efficiency. We are part of Marriott International, committed to providing the essentials that modern travelers need, with a focus on purposeful service and attention to detail. We are an equal opportunity employer, committed to not discriminating on any protected basis.

Key Tasks and Responsibilities

• Immediate and effective response to requests from guests and other hotel departments.
• Identify and report any preventive maintenance or other issues observed in public areas or guest rooms to the relevant staff.
• Place warning signs as necessary to ensure the safety of guests and staff.
• Direct communication with other departments to arrange urgent repairs when needed.
• Fulfill guest requests and assist with furniture setup in guest rooms as requested.
• Remove items from corridors, including debris, room service trays for food and beverages, unread newspapers, soiled linens, and trash placed near housekeeping carts, and transport them to designated service areas.
• Clean, maintain, and properly store all cleaning equipment.
• Adhere to all company, safety, and security policies and procedures.
• Immediately report any maintenance issues, safety hazards, accidents, or injuries.
• Complete all required safety training and certifications.
• Properly store flammable materials according to safety guidelines.
• Ensure that uniforms and personal appearance are consistently clean and professional.
• Maintain the confidentiality of proprietary hotel information.
• Welcome and acknowledge guests in accordance with company standards.
• Anticipate and meet guest service needs, demonstrating a proactive approach to service.
• Assist individuals with disabilities, ensuring their needs are met with respect and efficiency.
• Thank guests with genuine appreciation for their loyalty.
• Speak with others using clear and professional language.
• Support team members to achieve common goals and contribute to a collaborative work environment.
• Ensure adherence to quality expectations and standards in all completed tasks.

Qualifications and Requirements

• The applicant must be a Saudi national.
• 0-1 years of experience in a related role.

Required Skills

• Proficiency in housekeeping and laundry service procedures and standards.
• Ability to identify and report maintenance issues.
• Strong customer service skills, with a focus on guest satisfaction.
• Effective teamwork and collaboration abilities.
• Clear and professional communication skills.
• Problem-solving capabilities to address guest and operational challenges.
• Physical ability to perform tasks including moving, lifting, carrying, and placing objects weighing up to 55 pounds without assistance, and over 55 pounds with assistance.
• Ability to push and pull a loaded housekeeping cart and other work-related machinery over inclines and uneven surfaces.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Visual inspection skills for tools, equipment, or machinery to identify defects.
• Dexterity in grasping, turning, and manipulating objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Ability to move through tight, enclosed, or elevated spaces.
• Willingness and ability to move up and down a ladder.
• Ability to stand, sit, squat, or walk for extended periods throughout the shift.

Additional Job Information

Job Category: Housekeeping & Laundry Services.

Location: 3243 Al Salam Street, Jeddah, Makkah, Saudi Arabia, 23613.

Cities: Jeddah, Makkah.

Work Type: Full-time.

Position Type: Non-management.

Perform other reasonable job duties as requested by supervisors.

About the Role

Four Points by Sheraton in Makkah is seeking a dedicated and detail-oriented Housekeeper-Public Area to join their team. This full-time, non-management position is essential for maintaining the pristine condition of the hotel's public spaces, ensuring a welcoming and comfortable environment for guests and associates. As part of the Four Points by Sheraton brand, you will contribute to a service that emphasizes uncomplicated hospitality, allowing guests to relax and experience local charm.

This role is suitable for individuals who are committed to cleanliness, possess good customer service skills, and thrive in a supportive team environment. You will play a key role in upholding the high standards of hospitality expected at Four Points by Sheraton, contributing to the overall guest experience and the hotel's operational efficiency.

Key Responsibilities

• Clean and maintain public and employee restrooms and showers to high hygiene standards.
• Ensure all glass surfaces in public and employee areas are kept clean and streak-free.
• Clean and maintain floor surfaces in public or employee spaces using designated chemicals, supplies, and equipment.
• Dust all assigned surfaces thoroughly to remove dust and debris.
• Empty trash containers, ashtrays, and ash urns in public areas, disposing of waste in the proper containers.
• Inspect furniture for any tears, rips, or stains, and promptly report any damages to the appropriate department.
• Clean and maintain lighting fixtures to ensure they are in good working order and aesthetically pleasing.
• Post caution signs as necessary to limit traffic in areas undergoing cleaning or maintenance.
• Contact other departments directly to report and arrange for urgent repairs.
• Respond promptly and courteously to all requests from guests and other departments.
• Identify and report any preventative or other maintenance issues observed in public areas or guest rooms.
• Adhere to all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries immediately.
• Complete all required safety training and certifications.
• Properly store all flammable materials in designated areas.
• Ensure uniform and personal appearance are always clean and professional.
• Maintain the confidentiality of proprietary hotel information.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs, demonstrating a proactive approach to service.
• Assist individuals with disabilities, ensuring their needs are met with care and respect.
• Thank guests with genuine appreciation for their patronage.
• Speak with others using clear and professional language.
• Support team members to reach common goals and contribute to a collaborative work environment.
• Ensure adherence to quality expectations and standards in all tasks performed.
• Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance.
• Move, lift, carry, and place objects weighing in excess of 55 pounds with assistance.
• Push and pull work-related machinery over sloping and uneven surfaces.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Visually inspect tools, equipment, or machines to identify any defects.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move through narrow, confined, or elevated spaces safely.
• Move up and down a ladder as required for cleaning or maintenance tasks.
• Stand, sit, kneel, or walk for an extended period across an entire work shift.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• No high school diploma or *** equivalent is required.
• No related work experience is required.
• No supervisory experience is required.
• No specific licenses or certifications are required.

Required Skills

• Cleaning
• Customer Service
• Communication
• Teamwork

Work Environment and Location

This is a full-time, non-management position located at Four Points by Sheraton, Third Ring Road Al Naseem District at Al Rajhi Mosque, Makkah, Saudi Arabia, 21955. The role is not remote.

Marriott International is committed to being an equal opportunity employer, fostering an environment where all unique backgrounds are valued and celebrated. The company actively supports non-discrimination on any protected basis, including disability and veteran status.

About the Role

Marriott International is seeking a Senior Supervisor Housekeeper to join its team in Makkah, Saudi Arabia. This full-time, non-management position contributes to the hotel's hospitality standards by ensuring the cleanliness and condition of guest rooms and public areas, while also supporting the Housekeeping management team. The role upholds the brand's commitment to providing a welcoming and comfortable environment for guests.

Key Responsibilities

• Enter the status of cleaned rooms into the system.
• Complete checklists to report the cleanliness and condition of assigned areas.
• Accurately and efficiently complete all required Housekeeping paperwork.
• Identify room assignments and determine the necessary cleaning type for each room.
• Inspect guest rooms after cleaning to ensure quality standards are met.
• Respond promptly and professionally to requests from guests and other hotel departments.
• Enter guest rooms following established procedures to ensure vacancy before entry.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees, serving as a role model.
• Follow all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries immediately.
• Complete all required safety training and certifications.
• Properly store flammable materials and other cleaning supplies.
• Ensure uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs, assisting individuals with disabilities.
• Thank guests with genuine appreciation for their patronage.
• Ensure adherence to quality expectations and standards.
• Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
• Develop and maintain positive working relationships with colleagues and support the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Speak with others using clear and professional language.
• Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.
• Push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Stand, sit, kneel, or walk for an extended period across an entire work shift.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Enter and locate work-related information using computers and/or point of sale systems.
• Visually verify and interpret written documents.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• At least 1 year of related work experience in housekeeping or a similar role is required.
• No prior supervisory experience is required for this role.
• No specific licenses or certifications are required.

Required Skills

• Proficiency in Housekeeping procedures and standards.
• Strong guest service orientation and ability to anticipate guest needs.
• Effective teamwork and collaboration skills.
• Excellent problem-solving abilities to address issues promptly.
• Clear and professional communication skills, both verbal and written.
• Demonstrated leadership potential and ability to motivate others.
• Experience or aptitude for training and developing team members.
• Skills in scheduling and coordinating tasks.
• Aptitude for hiring and employee selection processes.
• Ability to conduct employee evaluations and provide feedback.
• Knowledge of safety procedures and adherence to protocols.
• Basic computer literacy for data entry and system navigation.

Work Environment and Details

This is a full-time, non-management position located in Umm Al Qura, Makkah, Saudi Arabia. Marriott International is an equal opportunity employer committed to diversity and inclusion, fostering an environment where everyone is welcomed and has access to opportunity. The company is committed to non-discrimination on any protected basis.

About the Role

Marriott International is seeking a dedicated and detail-oriented Hotel Cleanliness Supervisor to join our team in Makkah, Saudi Arabia. This full-time, non-management position is crucial for maintaining the high standards of cleanliness and guest satisfaction that Marriott is known for. As a Hotel Cleanliness Supervisor, you will play a key role in ensuring that all guest areas, including rooms, public spaces, and the pool, meet our stringent quality benchmarks. This role offers an excellent opportunity for individuals with a passion for hospitality and a keen eye for detail to contribute to the exceptional guest experience at our Makkah properties. You will work closely with various departments to ensure seamless operations and uphold the brand's commitment to "Wonderful Hospitality. Always."

Key Responsibilities

• Oversee and inspect guest rooms, public areas, and the pool to ensure adherence to quality standards after cleaning by housekeeping staff.
• Generate reports on occupied rooms, verify room statuses, and identify rooms that do not meet standards.
• Prioritize room cleaning tasks and update guest room statuses upon departure.
• Assist housekeeping management in overseeing daily activities and operations.
• Liaise with housekeeping, engineering, front desk, and laundry departments to coordinate efforts and ensure smooth operations.
• Document and resolve issues related to rooms that do not meet standards in coordination with the front desk.
• Prepare, distribute, and communicate changes in assignment sheets and schedules.
• Report any unresolved issues to the incoming shift.
• Perform required administrative tasks to support the department.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and supporting employees.
• Follow and enforce all safety policies and procedures of the brand, reporting maintenance issues, safety hazards, accidents, or injuries.
• Complete required safety training and certifications.
• Maintain a clean and professional uniform and appearance.
• Respect the confidentiality of proprietary information and protect company assets.
• Support all colleagues and treat them with dignity and respect.
• Contribute to the team's achievement of common goals.
• Comply with quality assurance expectations and standards.
• Respond to work situations at a required speed, which may involve running, walking, or jogging.
• Visually inspect tools, equipment, and machines for defects.
• Enter and retrieve work-related information using computers and point-of-sale systems.
• Handle objects of varying size and weight, requiring excellent manual dexterity and hand-eye coordination.
• Reach for objects above the head and below the knees, including bending, twisting, pulling, and stooping.
• Navigate narrow, confined, or elevated spaces.
• Move on sloped, uneven, or slippery surfaces.
• Ascend and descend service stairs and ramps.
• Utilize continuous manual dexterity and gross motor skills, with frequent use of bi-manual dexterity and excellent motor skills.
• Move, lift, carry, and place objects weighing up to 55 pounds (25 kg) without assistance, and objects over 55 pounds (25 kg) with assistance.
• Push and pull a loaded housekeeping cart and other work devices on sloped and uneven surfaces.
• Stand, kneel, sit, or walk for extended periods or at a high frequency for a full shift.
• Listen to and respond appropriately to guest concerns and other employee requests.
• Use clear and courteous language in all communications.
• Perform any other tasks requested by managers that are consistent with the role.

Qualifications and Requirements

• High school diploma or equivalent.
• At least 1 year of related work experience.
• At least 1 year of supervisory experience.

Required Skills

• Housekeeping and Laundry Operations
• Quality Standards Enforcement
• Reporting and Documentation
• Supervision and Leadership
• Interdepartmental Coordination
• Problem-Solving
• Scheduling and Planning
• Administrative Tasks
• Hiring and Training Support
• Performance Evaluation
• Employee Motivation and Support
• Adherence to Safety Policies
• Maintenance Issue Reporting
• Accident Prevention
• Professional Appearance and Demeanor
• Confidentiality
• Teamwork and Collaboration
• Quality Assurance
• Customer Service Excellence
• Effective Communication
• Proficiency with Computer Systems
• Familiarity with Point of Sale (POS) Systems
• Manual Dexterity and Hand-Eye Coordination

Work Environment and Location

This is a full-time, non-management position located in Makkah, Saudi Arabia. The role requires physical activity including standing, walking, running, bending, and lifting objects up to 55 pounds (25 kg) independently. You will also be required to navigate various spaces and surfaces, and operate within a team environment that values collaboration and mutual support.

Commitment to Equal Opportunity

Marriott International is committed to equal employment opportunities and fostering an environment where individual differences are valued and celebrated. We ensure that discrimination is prevented based on protected criteria, including disability, veteran status, and any other aspect covered by applicable law.

About the Role

Shangri-La Jeddah, located on the new Jeddah Waterfront along the Red Sea, is seeking a Housekeeping Room Attendant to join its team. This role is essential for maintaining the high standards of cleanliness and guest satisfaction characteristic of the Shangri-La experience. The Housekeeping Room Attendant will ensure guest rooms, public areas, and workspaces are kept to the highest standards of hygiene, orderliness, and presentation, following the hotel's established policies and guidelines. As part of the Shangri-La Group, Shangri-La Jeddah provides an environment where guests can create memorable experiences, featuring stylish interiors, sea views, innovative dining, and family-friendly amenities. This position offers an opportunity for individuals passionate about hospitality to advance their careers within a world-class establishment.

Key Responsibilities

• Clean a minimum of 15 guest rooms per 8-hour shift, adhering strictly to established cleaning procedures.
• Prepare rooms designated for occupancy, prioritizing tasks as instructed by management.
• Perform turndown service for guest rooms, ensuring all established procedures and standards are met.
• Immediately report any loss or damage to linen, furniture, fixtures, or equipment to the relevant departments and follow up on necessary actions.
• Transfer furniture and fixtures as required to maintain room presentation and functionality.
• Implement carpet and furniture shampooing according to established cleaning schedules, utilizing appropriate chemicals and cleaning agents while strictly adhering to proper chemical handling procedures.
• Wash windows, walls, and ceilings, observing all procedures and standards for both cleanliness and safety.
• Conduct daily checks of light fixtures in assigned restrooms and lockers to ensure cleanliness and condition.
• Clean walls, mirrors, and lighting in accordance with established cleanliness and hygiene standards and procedures.
• Clean and scrub sinks and toilet bowls, ensuring adherence to all cleanliness and hygiene standards and procedures.

Qualifications and Requirements

• Previous experience as a room attendant in a five-star hotel is preferred.
• Must be physically fit to perform the duties of the role.
• Willingness to work on extended duty hours as required by operational needs.

Required Skills

• Proficiency in room attendant duties and cleaning techniques.
• Physical stamina and ability to meet the demands of the role.
• Flexibility and willingness to work extended hours.

Work Environment and Details

This is a full-time position for a Housekeeping Room Attendant at Shangri-La Group in Jeddah, Makkah, Saudi Arabia. The role requires 0-1 year of experience. The position involves working in a dynamic hotel environment focused on delivering exceptional guest experiences.

Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Housekeeping Floor Supervisor/Accommodation Supervisor, you’re not just ensuring the upkeep and cleanliness of the hotel – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities
Here's what you'll do during a typical day:

• Supervise the housekeeping team: Train, schedule, and oversee team members to ensure cleanliness and quality standards in guest rooms.
• Conduct room and area inspections: Perform routine checks of checkout rooms, spot inspections of occupied rooms, and review service areas, storage, and corridors to ensure cleanliness and maintenance standards are met.
• Coordinate maintenance needs: Report and promptly follow up on any maintenance issues or facility concerns.
• Oversee special projects: Schedule and supervise periodic deep cleaning and special housekeeping initiatives.
• Manage inventory and equipment: Maintain stock levels and ensure proper maintenance of housekeeping equipment.
• Delight our guests: Ensure excellent service, including VIP and special guest requests.

Qualifications
What It Takes to Make the Stay: At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member - A passion for Hospitality, Acting with Integrity, Inspiring others through Leadership, Teamwork, Ownership, and a focus on the Now.

About Us
Join an Award-Winning Workplace Culture: At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. Our award-winning culture has earned us recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.

About the Role

Burjline Builders is seeking a dedicated Housekeeping Supervisor to join their team in Jeddah, Makkah, Saudi Arabia. This full-time position aims to maintain the highest standards of cleanliness, safety, and operational efficiency in assigned locations. The role requires proactive leadership and the ability to manage a team to ensure all housekeeping tasks are performed efficiently.

Key Tasks and Responsibilities

• Supervise the daily activities of housekeeping staff, assigning tasks effectively to ensure optimal team performance.
• Conduct thorough inspections of rooms and common areas to verify consistent adherence to cleanliness standards.
• Provide comprehensive training and ongoing support to staff on proper cleaning procedures and essential safety regulations.
• Manage the inventory of cleaning supplies, monitor stock levels, and initiate reorder requests as needed.
• Identify any maintenance issues and report them immediately to the relevant department, following up to ensure timely resolution.

Qualifications and Requirements

• Relevant experience in housekeeping of at least 2-3 years, with at least one year in a supervisory role.
• Proven leadership ability and a strong attention to detail.
• Excellent communication skills and the ability to work effectively in a fast-paced environment.
• Comprehensive understanding of cleanliness and safety standards applicable to housekeeping operations.
• Possession of a valid Saudi national ID with at least 3 months remaining validity.
• Ability to transfer sponsorship.

Core Skills

• Housekeeping operations management.
• Leadership and team management.
• Effective communication.
• Adherence to cleanliness and safety standards.

Additional Information

Experience in the education sector within housekeeping is considered an added advantage.

About the Housekeeping Supervisor Role

Shangri-La Jeddah is seeking a dedicated Housekeeping Supervisor to join its team. This role is essential for maintaining the hotel's high standards of cleanliness, orderliness, and aesthetic appeal. Reporting to the Executive Housekeeper and SM-Housekeeping, the Housekeeping Supervisor will contribute to the daily operations of the Housekeeping department and the overall guest experience at this luxury property located on the Jeddah Waterfront along the Red Sea.

Key Responsibilities

• Record and note items requiring repair, ensuring follow-up actions are taken.
• Submit recommendations for painting, repair, furnishing, and equipment relocation to the Executive Housekeeper.
• Coordinate with the Engineering department for necessary repairs and maintenance, and follow up on work orders.
• Follow up on and re-check areas that have not been attended to within the acceptable timeframe.
• Ensure all equipment and assigned areas are cleaned to the required standards.
• Ensure compliance with grooming standards as documented in the Employee Handbook.
• Assist in housekeeping coordination functions, such as communication, as needed and where workload permits.
• Draft or assist in drafting the housekeeping duty roster by providing information on peak periods up to three days in advance, ensuring daily updates.

Qualifications and Experience

• Previous experience as a Housekeeping Supervisor in a five-star hotel is required.
• Willingness to work on extended duty hours.
• 2-5 years of experience is required.

Required Skills

• High proficiency in both written and verbal English.
• Computer Skills.
• Effective Training skills.

Work Environment and Location

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. Shangri-La Jeddah is a new luxury hotel featuring 203 rooms and suites, 17 luxury serviced apartments, and 116 privately owned Burj Assila Residences, alongside four restaurants and lounges.

Company Overview

Shangri-La Group values a workplace that supports self-realization and personal growth, offering structured learning and development pathways with opportunities for advancement. The company provides competitive benefits, recognition programs, and colleague perks, fostering an inclusive, respectful, and secure environment where diversity is valued and everyone can thrive. Applications from all qualified candidates are welcomed, and all information provided will be treated confidentially and used solely for recruitment purposes. Only successful candidates will be contacted.

About the Role

InterContinental Hotels Group (IHG) is looking for a committed Room Attendant to join the team at the InterContinental® Hotel in Mecca, Saudi Arabia. This role aims to contribute to maintaining the hotel's impeccable cleanliness and orderliness, ensuring a comfortable and high-quality experience for all guests.

Role Responsibilities

Under the direct supervision of the Public Areas Supervisor, and with general guidance from the Housekeeping Manager and her deputy, the Room Attendant will be responsible for the cleanliness and maintenance of their assigned areas, public spaces, service areas, offices, and staff facilities. This role requires an individual who embodies IHG's core values of Charm, Integrity, and Knowledge, contributing to a culture of trust, support, and acceptance.

Key Tasks

• Clean and maintain assigned areas daily according to the hotel's specified standards.
• Immediately report any observed damages in assigned areas to the supervisor.
• Report any unusual behavior or activities to the supervisor for appropriate action.
• Maintain all cleaning equipment in good working order and report any maintenance needs.
• Perform related duties and special projects as directed by management.

Qualifications and Requirements

• Ability to perform cleaning tasks to high standards.
• Willingness to report damages and unusual activities to supervisors.
• Commitment to maintaining equipment in good condition.
• Flexibility in carrying out special projects and related tasks.

Required Skills

• Friendly demeanor, ability to communicate with guests and colleagues respectfully.
• Confidence in performing tasks and interacting with others.
• Attentiveness to guest needs and ability to anticipate them.
• Taking responsibility for tasks and ensuring their effective completion.
• Knowledge of cleaning procedures and hotel standards.

Additional Information

This position requires 0-1 year of experience. This is a full-time position based in Mecca, Saudi Arabia.

About the Role

Raffles Hotels & Resorts is seeking a Saudi National to join our team as a Housekeeping Supervisor at Raffles Makkah Palace. This full-time position is based in Makkah. Raffles Makkah Palace offers high standards of service, combining the Raffles brand with Arab hospitality. The hotel features 219 Suites & duplex Villas with views of the Masjid Al Haram, four dining outlets, a spa and fitness center, and meeting rooms.

As a Housekeeping Supervisor, you will be responsible for leading and overseeing the daily operations of the Housekeeping department to ensure consistent delivery of exceptional guest experiences. This role requires a proactive individual with strong organizational abilities and excellent communication skills to maintain the hotel's high standards.

Key Responsibilities

• Consistently provide professional, friendly, and engaging service to guests.
• Lead and supervise daily Housekeeping department operations to ensure all service standards are followed.
• Handle guest concerns effectively, resolving issues promptly and logging them for relevant departments.
• Participate in daily briefings, warm-up sessions, and departmental meetings to ensure operational efficiency.
• Clearly communicate daily priorities to Room Attendants for their assigned sections.
• Adhere strictly to all departmental policies and procedures.
• Report any necessary maintenance items promptly to the appropriate personnel.
• Follow all safety and sanitation policies to maintain a safe and hygienic environment.
• Perform other duties as assigned by management.

Qualifications and Requirements

• Proficiency in English, both verbal and written, is essential.
• A high school diploma or equivalent qualification is preferred.
• A minimum of 1 year of experience in a supervisory capacity within a hotel Housekeeping environment is required.
• Proven training skills to guide and develop team members.
• Experience with a Hotel Property Management System is desirable; familiarity with Micros-Fidelio is a plus.
• Must be proactive with a meticulous eye for detail.
• Strong organizational, supervisory, and communication skills are necessary.
• Ability to convey information and ideas clearly and effectively.
• Capacity to evaluate and select among alternative courses of action quickly and accurately.
• Ability to work effectively in stressful, high-pressure situations.
• Effectiveness in listening to, understanding, and clarifying concerns and issues raised by coworkers and guests.
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, and courtesy, while working cooperatively and well with limited supervision.
• Physical requirements include constant standing and walking throughout the shift, occasional lifting and carrying up to 30 lbs, occasional kneeling, pushing, pulling, lifting, and occasional ascending or descending ladders, stairs, and ramps.

Required Skills

• English Language Proficiency (Verbal & Written)
• Guest Service Excellence
• Supervision and Team Leadership
• Training and Development
• Hotel Property Management Systems (PMS)
• Attention to Detail
• Organizational Skills
• Communication Skills

Work Environment and Location

This is a full-time position located in Makkah, Makkah Region. Raffles Hotels & Resorts is committed to diversity and inclusion, aiming to attract, recruit, and promote diverse talent. We support your growth and learning, ensuring that work brings purpose to your life.

About the Role

Delta Hotels and Resorts is seeking a dedicated Housekeeping Aide to join their team in Jiddah, Makkah, Saudi Arabia. This full-time, non-management position is essential for maintaining the high standards of cleanliness and guest satisfaction expected by the brand. The Housekeeping Aide will play a key role in ensuring that public areas and guest rooms are kept immaculate and welcoming.

This role provides an opportunity for individuals with 0-1 years of experience to begin a career in the hospitality industry. The position involves working as part of a team committed to providing exceptional service and upholding company values.

Key Responsibilities

• Respond promptly and efficiently to requests from guests and other hotel departments.
• Identify and report any preventative or other maintenance issues observed in public areas or guest rooms to the appropriate personnel.
• Properly place and remove caution signs as needed.
• Contact other departments directly to arrange for urgent repairs to ensure minimal disruption.
• Deliver guest requests to rooms and assist with setting up furniture items as requested.
• Remove items from hallways, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash, and transport them to designated service areas.
• Clean, maintain, and properly store all cleaning equipment used.
• Adhere to all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries immediately.
• Complete all required safety training and certifications.
• Properly store flammable materials in designated areas.
• Ensure uniform and personal appearance are always clean and professional, meeting company standards.
• Maintain the confidentiality of proprietary hotel information.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs, assisting individuals with disabilities when necessary.
• Thank guests with genuine appreciation for their patronage.
• Speak with others using clear and professional language.
• Support team members to achieve common goals and contribute to a collaborative work environment.
• Ensure adherence to quality expectations and standards in all tasks performed.
• Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance, and in excess of 55 pounds with assistance.
• Push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Visually inspect tools, equipment, or machines to identify any defects.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move through narrow, confined, or elevated spaces as required by the job.
• Move up and down a ladder safely.
• Stand, sit, kneel, or walk for an extended period across an entire work shift.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• 0-1 years of experience in a similar role is preferred.
• Ability to perform all physical demands of the job, including lifting, carrying, pushing, pulling, and maintaining stamina for extended periods.
• Proficiency in fine motor skills and hand-eye coordination for manipulating objects.
• Willingness to work in the Makkah region and perform duties to the best of your ability.
• Commitment to becoming a valuable member of a world-class team.

Required Skills

• Guest Service
• Maintenance Reporting
• Cleaning Equipment Maintenance
• Adherence to Company Policies and Procedures
• Following Safety and Security Procedures
• Maintaining Uniform and Personal Appearance Standards
• Confidentiality
• Customer Service Excellence
• Teamwork and Collaboration
• Quality Assurance
• Physical Strength for Lifting and Carrying
• Ability to Push and Pull Equipment
• Physical Stamina
• Fine Motor Skills
• Hand-Eye Coordination

Work Environment and Location

This is a full-time, non-management position located in Jiddah, Makkah, Saudi Arabia. The role requires adherence to company standards and procedures, including maintaining a clean and professional appearance. Marriott International is an equal opportunity employer committed to diversity and inclusion.

About the Hotel Cleanliness Supervisor Role

Marriott International is seeking a dedicated and detail-oriented Hotel Cleanliness Supervisor to join our team in Makkah, Saudi Arabia. This full-time, non-management position is crucial for maintaining the high standards of cleanliness and guest satisfaction that Marriott is known for. As a Hotel Cleanliness Supervisor, you will play a key role in ensuring that all guest rooms, public areas, and facilities meet our stringent quality expectations, contributing to an exceptional guest experience. This role involves overseeing the daily activities of the housekeeping team, acting as a vital liaison between departments, and ensuring the smooth operation of housekeeping services. You will be instrumental in upholding the promise of "Wonderful Hospitality. Always." by delivering thoughtful and heartfelt service, embodying the legacy of Marriott Hotels and the luxury standards of JW Marriott.

Key Responsibilities

• Inspect guest rooms, public areas, and pool areas after cleaning to ensure adherence to quality standards.
• Run sold room reports, verify room status, and identify discrepant rooms.
• Prioritize room cleaning based on occupancy and guest needs.
• Update the status of departing guest rooms.
• Assist housekeeping management in overseeing daily activities and operations.
• Serve as a liaison to coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments.
• Document and resolve issues related to discrepant rooms with the Front Desk.
• Prepare, distribute, and communicate changes in room assignments to the team.
• Communicate important issues and updates to the next shift.
• Complete all required paperwork accurately and efficiently.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Adhere to all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries promptly.
• Complete all required safety training and certifications.
• Ensure uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs, including assisting individuals with disabilities.
• Thank guests with genuine appreciation for their patronage.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with colleagues and other departments.
• Listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards in all aspects of the role.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent.
• At least 1 year of related work experience in housekeeping or a similar role.
• At least 1 year of supervisory experience.

Required Skills

• Proficiency in Housekeeping operations and maintaining Quality Standards.
• Ability to perform Room Status Verification and effectively prioritize tasks.
• Strong Coordination and Issue Resolution skills.
• Experience with Paperwork Completion and documentation.
• Skills in Hiring, Training, Scheduling, Employee Evaluation, Counseling, Discipline, Motivation, and Coaching.
• Thorough understanding of Company Policies and Safety and Security Procedures.
• Ability to report Maintenance issues, Hazard Reporting, and Accident/Injury Reporting.
• Commitment to completing Safety Training and obtaining certifications.
• Adherence to Uniform and Personal Appearance Standards.
• Maintaining Confidentiality and Asset Protection.
• Exceptional Guest Service Standards and ability to anticipate Guest Needs.
• Experience Assisting Individuals with Disabilities.
• Excellent Professional Communication and Active Listening skills.
• Ability to develop and maintain Positive Working Relationships.
• Strong Problem Solving capabilities and ensuring Quality Expectations.
• Physical Stamina for extended periods of standing, sitting, kneeling, or walking.
• Ability to handle Cart Handling and operate work-related machinery.
• Computer Proficiency and Data Entry skills.
• Ability for Visual Verification of information in various formats.

Work Environment and Location

This is a full-time, non-management position located in Makkah, Saudi Arabia (Umm Al Qura). The role requires adherence to all company and safety and security policies and procedures, including maintaining confidentiality and protecting company assets.

About the Role

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, is seeking a Waiter to join the Food & Beverage Department at the Jumeirah Jabal Omar Makkah hotel. This role contributes to creating distinctive experiences for guests in Makkah.

The Jumeirah Jabal Omar Makkah hotel, located near Masjid Al Haram, offers comfort and Arabian hospitality. As a Waiter, you will be instrumental in ensuring guests receive an exceptional dining experience that aligns with the Jumeirah brand standards.

Key Responsibilities

• Address guest inquiries courteously and efficiently, contributing to a positive initial impression.
• Report guest complaints or issues to supervisors when immediate resolution is not possible, and ensure follow-up to achieve guest satisfaction.
• Maintain high standards of personal hygiene and grooming.
• Ensure guests enjoy a pleasant and well-served dining experience by adhering to the outlet's service sequence.
• Provide guests with detailed explanations of menu items, including ingredients and preparation methods.
• Prepare tables for service, ensuring all necessary items such as linens, silverware, and glassware are correctly set.
• Escort guests to their tables in a professional and welcoming manner.

Qualifications and Requirements

• Higher Secondary School certificate.
• Previous experience in a similar Waiter role, preferably within the hospitality industry.

Required Skills

• Strong communication and interpersonal skills for effective guest and colleague interaction.
• Adaptability and an appreciation for cultural diversity, important in a global hospitality environment.
• Ability to multitask effectively and perform under pressure to maintain service standards during busy periods.

Work Environment and Compensation

This is a full-time position based in Makkah, Saudi Arabia. The role offers a salary paid in Saudi Riyals (SAR), along with F&B benefits, reduced hotel rates across Jumeirah properties, leave and healthcare packages, and flights home.

About the Role

Narcissus Hotel and Residence in Jeddah is seeking a dedicated Food Server to join its team. This full-time, on-site position is integral to delivering the brand's promise of authentic Arabian heritage combined with refined, modern service standards. The Food Server will be responsible for providing attentive and professional service across the hotel's dining venues, ensuring a memorable guest experience that aligns with Saudi Arabia's growing tourism ambitions. As a Food Server, you will be the face of our dining experience, interacting directly with guests and contributing to the elegant atmosphere that Narcissus Hotels & Resorts is known for. This role requires a commitment to service excellence, attention to detail, and a proactive approach to guest satisfaction.

Key Responsibilities

• Greet guests warmly upon arrival at dining venues.
• Present menus to guests and provide detailed descriptions of food and beverage offerings.
• Take guest orders accurately and efficiently.
• Serve food and beverages to guests in a timely and courteous manner.
• Set up dining tables with appropriate tableware and accompaniments.
• Clear tables promptly after guests have finished their meals.
• Maintain the cleanliness and organization of the dining area.
• Coordinate effectively with kitchen staff to ensure orders are prepared correctly and delivered promptly.
• Respond to guest inquiries and provide information about menu items and hotel services.
• Accommodate special guest requests whenever possible.
• Resolve basic guest service issues or escalate them to the appropriate management when necessary.
• Adhere strictly to all food safety and hygiene standards.
• Follow established hotel service procedures and standards.
• Support colleagues during peak service periods and special events to ensure seamless operations.

Qualifications and Requirements

• Strong guest-facing skills, including excellent Customer Service and Communication abilities.
• Ability to interact professionally and respectfully with a diverse range of guests and team members.
• Knowledge of Food & Beverage offerings and Food Service operations.
• Familiarity with serving standards and basic food handling and hygiene practices.
• A basic understanding of cooking or kitchen operations to facilitate effective communication with culinary teams and accurate menu descriptions.
• Previous experience in hospitality, restaurants, or hotels is preferred, particularly in luxury or high-end service environments.
• Ability to work flexible hours, including weekends, holidays, and various shifts.
• Capacity to stand and move for extended periods throughout the workday.
• A keen Attention to Detail, demonstrating reliability and a commitment to high-quality service.
• A team-oriented mindset, willing to collaborate with colleagues to achieve service goals.
• Basic English communication skills are essential.
• Saudi Nationality only.
• Fresh graduates are preferred for this role.

Required Skills

• Customer Service
• Communication
• Food & Beverage Knowledge
• Food Service Operations
• Food Handling
• Hygiene Practices
• Kitchen Operations Understanding
• Attention to Detail
• Reliability
• Teamwork

Work Environment and Details

This is a full-time, on-site position based at the Narcissus Hotel and Residence in Jeddah, Makkah, Saudi Arabia. The role requires the ability to work flexible hours, including weekends, holidays, and various shifts, and involves standing and moving for extended periods throughout the workday. Experience of 0-1 year is preferred, with fresh graduates being ideal candidates.

Join the Accor family as a Waiter/Waitress through our Tamayyaz Nationalization Program!
If you are a Saudi National looking to start your career in the hospitality industry, this is the perfect opportunity for you. The Tamayyaz Program is designed to enhance your skills and knowledge within the hospitality field, providing hands-on training and classroom learning.

About the Role:

• As a Waiter/Waitress, you will report to the Food & Beverage Supervisor and be responsible for the timely setup of assigned outlets according to meal settings.
• You will interact with guests, helping them with menu choices, taking orders, and ensuring a high-quality dining experience.
• Regular training sessions will be provided to enhance your guest care, product knowledge, and grooming standards.
• Maintain cleanliness and ensure all equipment is in good working condition.

Key Responsibilities:

• Assist in the smooth operation of the food and beverage outlet.
• Ensure proper grooming and appearance while on duty.
• Communicate effectively with both guests and colleagues.
• Handle all guest interactions with a friendly and professional demeanor.
• Participate in training and development activities.

Qualifications:

• Saudi Nationals only.
• Open to candidates with little to no work experience.
• Basic English skills are required.
• A strong passion for the hospitality industry.
• Excellent interpersonal skills and a collaborative attitude.

Join us at Accor, where every chapter of your career story becomes yours to write. Be part of a diverse team that values innovation and creativity in the hospitality industry.

Exceptional Hospitality Starts with You

As a Head Waiter at Hilton, you will be the heart of our service, ensuring guests enjoy a friendly and efficient dining experience. Your role is key in delivering an excellent guest experience while maintaining the highest standards of service.

Key Responsibilities:

• Manage guest queries and serve beverages following guidelines.
• Ensure a comprehensive knowledge of the menu and products.
• Maintain adequate stock levels at all stations.
• Follow reporting procedures for any issues that arise.
• Deliver food and beverage orders promptly and ensure quality standards.
• Adhere to grooming standards and hotel policies.
• Comply with security, fire regulations, and health and safety legislation.

What You'll Bring:

• A positive attitude and strong communication skills.
• A commitment to high-level customer service.
• Flexibility in responding to varied work situations.
• Ability to work independently as well as in a team.

Preferred Qualifications:

• Experience in the Food and Beverage industry.
• Previous cash handling experience.
• Knowledge of Food Hygiene Regulations.

Why Join Hilton?

At Hilton, we pride ourselves on creating exceptional experiences not only for our guests but also for our team members. Join us and enjoy benefits like travel perks, paid parental leave, mental health resources, and more. Grow your career with us and be part of a warm and welcoming environment.