Hospital Cleaner Jobs in Makkah

About the Role

Four Points by Sheraton Makkah Al Naseem is seeking a Public Area Cleaner. This is a full-time, non-supervisory position that plays a vital role in maintaining the exceptional cleanliness and welcoming atmosphere of the hotel's public areas and staff facilities. The role involves a variety of cleaning and maintenance tasks to ensure the highest standards of hygiene and guest satisfaction.

Key Responsibilities

• Clean and maintain public and staff restrooms and shower areas to the highest standards of hygiene.
• Clean glass surfaces in public and staff areas, ensuring clarity and a sparkling appearance.
• Clean floor surfaces in public or staff areas using designated chemicals, supplies, and equipment.
• Dust all surfaces within assigned areas to maintain a clean and inviting environment.
• Empty trash receptacles, ashtrays, and ash urns in public areas, and dispose of waste in designated areas.
• Inspect furniture for tears, holes, stains, or other damage, and report any findings immediately.
• Clean and maintain lighting fixtures in all public areas.
• Place caution signs as needed to limit traffic in areas undergoing cleaning or maintenance.
• Communicate directly with other departments to report and arrange for urgent repairs needed in public areas.
• Respond promptly and professionally to all guest and inter-departmental requests.
• Identify and report any preventive maintenance or other issues observed in public areas or guest rooms to the appropriate personnel.
• Adhere to all company policies and procedures related to safety and security.
• Report any maintenance issues, safety hazards, accidents, or injuries that occur.
• Complete all required safety training and certifications.
• Properly store all flammable materials in designated areas.
• Ensure uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of hotel proprietary information.
• Greet guests and acknowledge them according to company standards.
• Anticipate and address guest service needs, demonstrating a proactive approach to service.
• Assist individuals with disabilities, ensuring their needs are met with respect and care.
• Thank guests with genuine appreciation for their patronage.
• Speak with others using clear and professional language.
• Support team members in achieving common goals, fostering a collaborative work environment.
• Ensure adherence to quality expectations and standards in all accomplished tasks.
• Move, lift, carry, and place objects weighing 55 pounds or less without assistance, and over 55 pounds with assistance.
• Push and pull machinery related to the job over sloped and uneven surfaces.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Visually inspect tools, equipment, or machines for defects.
• Grasp, turn, and manipulate objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination.
• Move through tight, enclosed, or elevated spaces.
• Ascend and descend stairs safely.
• Stand, sit, squat, or walk for extended periods throughout the work shift.
• Perform other reasonable job duties as requested by supervisors.

Qualifications and Requirements

• High school diploma or equivalent is not required.
• No prior work experience is required for this position.
• No supervisory experience is required.
• No specific licenses or certifications are required.

Skills Required

• Proficiency in cleaning techniques and the use of cleaning agents, supplies, and equipment.
• Strong customer service skills, with a focus on guest satisfaction and professional interaction.
• Effective teamwork and collaboration abilities to work harmoniously with colleagues.
• Problem-solving skills to address issues that may arise during daily tasks.
• Keen attention to detail to ensure thoroughness and high standards in all cleaning and maintenance tasks.

Job Details

This is a full-time position based in Makkah, Saudi Arabia. The hotel is located at Third Ring Road, Al Naseem District, next to Al Rajhi Mosque, Makkah 21955.

Marriott International Hotels is committed to being an equal opportunity employer and strives to create an environment where the unique backgrounds of all employees are valued and celebrated. We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law.

About the Role

Four Points by Sheraton in Makkah is seeking a dedicated and detail-oriented Housekeeper-Public Area to join their team. This full-time, non-management position is essential for maintaining the pristine condition of the hotel's public spaces, ensuring a welcoming and comfortable environment for guests and associates. As part of the Four Points by Sheraton brand, you will contribute to a service that emphasizes uncomplicated hospitality, allowing guests to relax and experience local charm.

This role is suitable for individuals who are committed to cleanliness, possess good customer service skills, and thrive in a supportive team environment. You will play a key role in upholding the high standards of hospitality expected at Four Points by Sheraton, contributing to the overall guest experience and the hotel's operational efficiency.

Key Responsibilities

• Clean and maintain public and employee restrooms and showers to high hygiene standards.
• Ensure all glass surfaces in public and employee areas are kept clean and streak-free.
• Clean and maintain floor surfaces in public or employee spaces using designated chemicals, supplies, and equipment.
• Dust all assigned surfaces thoroughly to remove dust and debris.
• Empty trash containers, ashtrays, and ash urns in public areas, disposing of waste in the proper containers.
• Inspect furniture for any tears, rips, or stains, and promptly report any damages to the appropriate department.
• Clean and maintain lighting fixtures to ensure they are in good working order and aesthetically pleasing.
• Post caution signs as necessary to limit traffic in areas undergoing cleaning or maintenance.
• Contact other departments directly to report and arrange for urgent repairs.
• Respond promptly and courteously to all requests from guests and other departments.
• Identify and report any preventative or other maintenance issues observed in public areas or guest rooms.
• Adhere to all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries immediately.
• Complete all required safety training and certifications.
• Properly store all flammable materials in designated areas.
• Ensure uniform and personal appearance are always clean and professional.
• Maintain the confidentiality of proprietary hotel information.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs, demonstrating a proactive approach to service.
• Assist individuals with disabilities, ensuring their needs are met with care and respect.
• Thank guests with genuine appreciation for their patronage.
• Speak with others using clear and professional language.
• Support team members to reach common goals and contribute to a collaborative work environment.
• Ensure adherence to quality expectations and standards in all tasks performed.
• Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance.
• Move, lift, carry, and place objects weighing in excess of 55 pounds with assistance.
• Push and pull work-related machinery over sloping and uneven surfaces.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Visually inspect tools, equipment, or machines to identify any defects.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move through narrow, confined, or elevated spaces safely.
• Move up and down a ladder as required for cleaning or maintenance tasks.
• Stand, sit, kneel, or walk for an extended period across an entire work shift.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• No high school diploma or *** equivalent is required.
• No related work experience is required.
• No supervisory experience is required.
• No specific licenses or certifications are required.

Required Skills

• Cleaning
• Customer Service
• Communication
• Teamwork

Work Environment and Location

This is a full-time, non-management position located at Four Points by Sheraton, Third Ring Road Al Naseem District at Al Rajhi Mosque, Makkah, Saudi Arabia, 21955. The role is not remote.

Marriott International is committed to being an equal opportunity employer, fostering an environment where all unique backgrounds are valued and celebrated. The company actively supports non-discrimination on any protected basis, including disability and veteran status.

About the Patient Care Assistant Role

Fakeeh Care Group is seeking a dedicated Patient Care Assistant to join their team in Jeddah and Makkah, Saudi Arabia. This full-time position is integral to ensuring comprehensive patient care, supporting healthcare professionals, and fostering an effective care environment within the organization. The Patient Care Assistant will play a vital role in the daily operations of the clinic and outpatient department, contributing to the seamless delivery of healthcare services. This role is suited for individuals committed to patient well-being and seeking to grow within a leading healthcare provider.

Key Responsibilities

• Ensure clinic or procedure rooms are fully equipped with necessary instruments, devices, and supplies, maintaining readiness for patient care.
• Conduct comprehensive patient assessments, including vital signs, medical history, fall risk evaluations, and screening for infectious diseases, documenting findings accurately and applying necessary precautions.
• Support physicians during patient examinations and clinic-based procedures, prioritizing patient comfort and safety.
• Coordinate and schedule follow-up appointments, referrals to specialists, and necessary diagnostic tests to ensure continuity of care.
• Monitor and manage medical supplies and equipment, ensuring adequate stock in the outpatient department (OPD), implementing efficient usage practices, and confirming payment for services prior to procedures.
• Accurately record vital signs, including temperature, pulse, respiration, pain level, oxygen saturation, and blood pressure, along with anthropometric measurements.
• Document patient information and care activities meticulously in the system, ensuring compliance with organizational standards.
• Collaborate effectively with nurses, doctors, and other healthcare team members to support patient care plans and ensure coordinated delivery of care.
• Perform simple dressing changes as required, adhering to infection control protocols.
• Administer topical applications and eye drops with precision, ensuring patient comfort and safety.
• Conduct point-of-care testing as necessary, following established protocols.
• Ensure accurate charging for services rendered to patients, tracking and managing stock usage against the unit's inventory.
• Regularly monitor supply levels and check expiration dates of medications and instruments, ensuring timely replenishment.
• Inform the Nurse Manager of any deficits or nearly expired supplies to facilitate timely requests for replenishment.
• Take appropriate actions in urgent or unexpected situations within the scope of routine responsibilities, ensuring patient safety.
• Identify and report defective or broken equipment, facility maintenance issues, and safety or environmental hazards to the appropriate personnel.
• Float and cover other units as needed, completing tasks assigned by the Charge Nurse or Nurse Manager based on competency and availability.
• Work rotating shifts, including weekends and holidays, and remain available on call as required.
• Keep current with professional development requirements to enhance knowledge, skills, and practice.
• Maintain patient confidentiality, ensuring sensitive information is kept secure and private.
• Assist patients with mobility needs, including transfers and aiding with walking or the use of mobility aids.
• Report any incidents or safety concerns to the appropriate personnel and assist with follow-up actions.
• Perform all duties in a manner that supports Fakeeh's Person-Centered care values.
• Actively contribute to continuous improvement initiatives.
• Adhere to safety protocols and proactively address job-related safety concerns.
• Maintain strict confidentiality of all sensitive information.
• Comply with cybersecurity policies and standards, participating in awareness training.
• Adhere to and uphold Fakeeh Care’s code of conduct, policies, and ethical standards.
• Complete mandatory education at least one month prior to expiration.

Qualifications and Requirements

• Completion of a training program as a Patient Care Assistant or a Diploma in Nursing or a related field.
• Fluency in spoken and written English is essential; proficiency in Arabic is desirable.
• A license from the country of origin and a license for practice as per the regional health regulatory authority (*, SCFHS/DHA).
• Basic Life Support (BLS), Advanced Cardiovascular Life Support (ACLS), and other relevant Life Support Training Courses (LSTC) as applicable.
• A transition to practice program is available for fresh graduates from relevant programs.

Required Skills

• Accuracy in performing duties and documenting information.
• Ability to work effectively under stress and pressure.
• Demonstrated initiative and the capacity to work collaboratively as a team member.
• Adaptability to change and a willingness to embrace upgrading technologies.

Work Environment and Details

This is a full-time position with Fakeeh Care Group, located in Jeddah and Makkah, Saudi Arabia. The role requires 0-1 year of experience. Candidates should be prepared to work rotating shifts, including weekends and holidays, and be available on call as needed.

About the Role

Andaz Hotels is looking for a committed and talented Receptionist (Copeiro/Steward) to join its team in Mecca. This role plays a key part in the smooth operation of the kitchen and food and beverage departments, ensuring the highest standards of cleanliness, organization, and support for the operations teams, in line with Andaz's values and the brand's level of excellence.

The Andaz Makkah Hotel is an important addition to the growth of the Hyatt brand in the region, offering a luxurious lifestyle experience in the heart of the holy city. As an urban resort, Andaz Makkah invites guests to immerse themselves in the local culture and experience the true essence of Mecca.

Key Tasks and Responsibilities

• Washing, drying, storing, and organizing crockery, cutlery, kitchen equipment, and service items, strictly adhering to hygiene and food safety standards.
• Ensuring the general cleanliness of the kitchen, service areas, and adjacent areas, in accordance with internal standards and health authority requirements.
• Supporting chefs and customer reception teams in operational tasks and projects as needed.
• Maintaining storerooms, refrigerators, staff dining areas, and all food and beverage areas in a clean, organized, and properly equipped condition.
• Ensuring proper separation and waste management.
• Communicating effectively and collaboratively with kitchen and restaurant teams, contributing to a positive and efficient work environment.

Qualifications and Requirements

• Previous experience in similar roles is preferred, preferably in the hospitality or restaurant sector.
• Basic knowledge of hygiene and food safety standards (HACCP).
• Strong sense of responsibility, organization, and attention to detail.
• Ability to work effectively within a team and communicate clearly with various operational departments.
• Flexibility in working hours, including availability for shift work, weekends, and public holidays.
• Good physical ability and the capacity to perform tasks requiring moderate effort.
• Proactive attitude, spirit of mutual support, and willingness to learn.
• Basic knowledge of Arabic and English is preferred.

Core Skills

• Hygiene and food safety standards.
• Support for kitchen and food and beverage operations.
• Teamwork and effective communication.
• Responsibility, organization, and attention to detail.
• Proactive attitude and willingness to learn.

Job Details

Company: Andaz

Job Title: Copeiro/ Steward

Location: Mecca, Mecca Region

Job Type: Full-time

Required Experience: 0-1 year

Andaz offers opportunities for long-term career growth, a motivated and collaborative team, and a company that truly cares about its employees. As part of Hyatt, you will be part of a larger ecosystem, making a difference in people's lives, and joining a company that values empathy, well-being, respect, integrity, experimentation, and inclusivity.

Veterinary clinic receptionist   and work shifts and the off is not fixed   bears work pressures and seriousness in work and commitment

Join our team!
As a Receptionist (Front Office Agent) at Swissôtel Al Maqam, you will play a crucial role in delivering exceptional guest services in a prestigious hotel environment. We seek passionate individuals who thrive in dynamic settings and are eager to contribute to a world-class hospitality experience.

Company Overview:
Swissôtel Al Maqam is part of the luxurious Swissôtel Hotels & Resorts, located adjacent to the holy Masjid Al Haraam. Our establishment focuses on excellence and creating memorable experiences for our guests.

Key Responsibilities:

• Oversee daily operations and guest services in the front office.
• Handle check-ins and check-outs with accuracy and efficiency.
• Resolve guest complaints promptly and effectively.
• Coordinate with other departments to ensure a seamless guest experience.
• Maintain high standards of grooming and professionalism at all times.
• Perform cashiering duties and manage guest information securely.

Qualifications:

• Open to Saudi Nationals only.
• Entry-level candidates are encouraged to apply, including fresh graduates.
• Basic English communication skills are required.
• Strong interpersonal and team collaboration abilities.
• A flexible approach to working hours.
• Passion for the hospitality industry and guest service excellence.

Exceptional Hospitality Starts with You

As a Receptionist at Hilton, you play a vital role in ensuring that our guests enjoy a seamless check-in and check-out experience while conveying warmth and friendliness. Your responsibilities include:

• Deliver a warm welcome: Greet guests upon their arrival and complete the check-in process, which includes verifying their details, assigning rooms, issuing keys, and assisting with welcome materials or bell service.
• Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and accurately using the point-of-sale system.
• Provide hotel and local knowledge: Demonstrate thorough knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries.
• Promote hotel services: Employ up-selling techniques to recommend hotel amenities and maximize room and service revenue.
• Delight our guests: Address guest requests, resolve concerns with care and urgency, and manage messages and communications effectively.

Qualifications:
To thrive in this role, you should embody our core values: spreading hospitality's light and warmth, acting with integrity, inspiring others, valuing teamwork, taking ownership, and maintaining urgency in every moment. Join us and contribute to creating exceptional experiences for our guests.

About the Role
We are seeking a professional and customer-focused Receptionist to join our team in Madina. The ideal candidate will be responsible for creating a positive first impression for visitors, managing front desk operations, and providing administrative support to ensure smooth daily operations.

Key Responsibilities

• Greet and welcome visitors, clients, and guests in a professional manner.
• Answer, screen, and direct incoming phone calls.
• Manage front desk activities and maintain a clean, organized reception area.
• Handle incoming and outgoing correspondence, emails, and courier services.
• Schedule appointments and coordinate meeting room bookings.
• Maintain visitor logs and ensure adherence to company policies.
• Provide administrative support to various departments as required.
• Assist with document filing, record keeping, and data entry tasks.

Requirements

• Saudi.
• 2–4 years of experience in a receptionist, front desk, customer service, or administrative role.
• Excellent verbal and written communication skills in both Arabic and English.
• Strong interpersonal and customer service skills.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Professional appearance and positive attitude.
• Strong organizational and multitasking abilities.

What We're Looking For

• Friendly and approachable personality.
• Strong attention to detail.
• Ability to work independently and manage multiple tasks efficiently.
• Commitment to providing excellent customer service.

About the Role

Delta Hotels and Resorts is looking for a motivated Housekeeping Services Coordinator to join their team in Jeddah, Makkah, Saudi Arabia. This is a full-time, non-management position, offering an opportunity for individuals with 0-1 years of experience to contribute to a seamless guest experience. As a Housekeeping Services Coordinator, you will play a vital role in maintaining the cleanliness and orderliness of public areas and guest rooms, ensuring guest satisfaction and operational efficiency. We are part of Marriott International, committed to providing the essentials that modern travelers need, with a focus on purposeful service and attention to detail. We are an equal opportunity employer, committed to not discriminating on any protected basis.

Key Tasks and Responsibilities

• Immediate and effective response to requests from guests and other hotel departments.
• Identify and report any preventive maintenance or other issues observed in public areas or guest rooms to the relevant staff.
• Place warning signs as necessary to ensure the safety of guests and staff.
• Direct communication with other departments to arrange urgent repairs when needed.
• Fulfill guest requests and assist with furniture setup in guest rooms as requested.
• Remove items from corridors, including debris, room service trays for food and beverages, unread newspapers, soiled linens, and trash placed near housekeeping carts, and transport them to designated service areas.
• Clean, maintain, and properly store all cleaning equipment.
• Adhere to all company, safety, and security policies and procedures.
• Immediately report any maintenance issues, safety hazards, accidents, or injuries.
• Complete all required safety training and certifications.
• Properly store flammable materials according to safety guidelines.
• Ensure that uniforms and personal appearance are consistently clean and professional.
• Maintain the confidentiality of proprietary hotel information.
• Welcome and acknowledge guests in accordance with company standards.
• Anticipate and meet guest service needs, demonstrating a proactive approach to service.
• Assist individuals with disabilities, ensuring their needs are met with respect and efficiency.
• Thank guests with genuine appreciation for their loyalty.
• Speak with others using clear and professional language.
• Support team members to achieve common goals and contribute to a collaborative work environment.
• Ensure adherence to quality expectations and standards in all completed tasks.

Qualifications and Requirements

• The applicant must be a Saudi national.
• 0-1 years of experience in a related role.

Required Skills

• Proficiency in housekeeping and laundry service procedures and standards.
• Ability to identify and report maintenance issues.
• Strong customer service skills, with a focus on guest satisfaction.
• Effective teamwork and collaboration abilities.
• Clear and professional communication skills.
• Problem-solving capabilities to address guest and operational challenges.
• Physical ability to perform tasks including moving, lifting, carrying, and placing objects weighing up to 55 pounds without assistance, and over 55 pounds with assistance.
• Ability to push and pull a loaded housekeeping cart and other work-related machinery over inclines and uneven surfaces.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Visual inspection skills for tools, equipment, or machinery to identify defects.
• Dexterity in grasping, turning, and manipulating objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Ability to move through tight, enclosed, or elevated spaces.
• Willingness and ability to move up and down a ladder.
• Ability to stand, sit, squat, or walk for extended periods throughout the shift.

Additional Job Information

Job Category: Housekeeping & Laundry Services.

Location: 3243 Al Salam Street, Jeddah, Makkah, Saudi Arabia, 23613.

Cities: Jeddah, Makkah.

Work Type: Full-time.

Position Type: Non-management.

Perform other reasonable job duties as requested by supervisors.

About the Role

Raffles Hotels & Resorts is seeking a Receptionist / Front Desk Officer to join its distinguished team in Jeddah, Saudi Arabia. The Raffles Jeddah, situated adjacent to the residential tower, embodies expert service and world-class luxury, poised to welcome guests with Raffles' signature elegance and personal touches, complementing Jeddah's charm and beauty. As the first point of contact for the establishment, this role is crucial in creating a positive and welcoming environment for visitors, clients, and staff, ensuring a seamless and exceptional guest experience.

Key Tasks and Responsibilities

• Greeting and directing visitors, ensuring a warm and professional reception.
• Answering and managing incoming phone calls, emails, and other communications efficiently.
• Scheduling appointments and managing calendars for executives and meeting rooms.
• Performing essential administrative tasks such as data entry, filing, and document preparation.
• Coordinating with other departments to ensure smooth and efficient office operations.
• Managing incoming and outgoing mail and packages.
• Maintaining a clean, organized, and inviting reception area at all times.
• Assisting with basic office maintenance and monitoring office supply inventory.
• Providing support to other administrative staff as needed.
• Ensuring security protocols are followed by monitoring visitor access.

Qualifications and Requirements

• Applicant must be of Saudi nationality.
• Excellent verbal and written communication skills in both Arabic and English.
• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Strong multitasking abilities and effective time management skills.
• Customer service-oriented with a friendly and professional demeanor.
• High school diploma or equivalent required.
• Bachelor's degree in Hospitality Management or a related field is preferred.
• Previous experience as a Receptionist or Front Desk Officer is preferred.
• Experience in the hospitality or customer service sector is preferred.
• Ability to work effectively in a fast-paced environment while maintaining a high level of attention to detail.
• Excellent organizational skills and the ability to prioritize tasks effectively.
• Adaptability and willingness to learn new skills and techniques.

Required Skills

• Proficiency in Microsoft Office Suite.
• Multitasking.
• Time management.
• Customer service excellence.
• Organizational skills.
• Attention to detail.
• Adaptability.

Additional Information

This is a full-time position based in Jeddah, Makkah Al-Mukarramah, Saudi Arabia. As a Raffles employee, you are expected to embody and convey the brand and company mindset through our heartfelt service culture. The role requires 0-1 years of experience.

First: Job Objective

Manage order and payment operations efficiently and accurately, ensuring a smooth and fast ordering experience for restaurant customers, in line with the service and quality standards adopted by the company.

Second: Tasks and Responsibilities

1. Receive customer orders inside the restaurant or through takeout.
2. Enter orders accurately through the point of sale system.
3. Collect cash and electronic payments and deliver the invoice.
4. Ensure the order's accuracy before delivering it to the customer.
5. Coordinate with the kitchen to ensure the speed and quality of order execution.
6. Effective communication with the work team and direct manager.
7. Maintain cleanliness and organization of the cashier area and ensure the availability of necessary tools.
8. Match cash and sales reports at the end of the shift.
9. Report any financial discrepancies or operational notes to management.
10. Professionally handle customer complaints and escalate them when necessary.
11. Full knowledge of product components and the ability to explain them to customers.

Third: Qualifications and Requirements

Fourth: Required Skills

1. Speed and accuracy in entering orders.
2. Communication and customer service skills.
3. Ability to handle work pressure and peak times.
4. Teamwork spirit.
5. Good handling of financial amounts.

Fifth: Working Hours and Location

• Working Hours: According to the approved shift system, with acceptance of shift variations per the contract.
• Work Location: Inside the restaurant or the pickup area.

Sixth: Operational Procedures

If the employee is assigned a task outside their expertise:

Perform the task if it does not affect the core responsibilities, with notification to the direct manager if it conflicts with job responsibilities.

In case of discovering an error in the financial custody:

Notify the direct manager immediately, review reports, and do not act individually with the amount except according to the approved procedure.

If the work pressure exceeds capacity:

Request support, organize priorities, maintain calmness, and avoid haste that causes operational errors.

In case of customer order delay:

1. Apologize to the customer professionally.
2. Explain the reason for the delay.
3. Follow up on the order with the kitchen immediately.
4. Notify the manager when the allowed time is exceeded.
5. Follow up on the order until delivery.

About the Role

Shangri-La Jeddah, a new luxury hotel located on the Jeddah Waterfront along the Red Sea, is seeking a dedicated Residence Guest Service Associate. This role is key to delivering exceptional guest experiences, focusing on smooth registration, efficient check-out, and attentive guest support. You will be part of a dynamic environment setting a new standard for luxury in Jeddah, offering stylish accommodations, innovative dining, and family-friendly amenities. As a Residence Guest Service Associate, you will be a primary point of contact for guests, ensuring their arrival and departure are seamless and memorable. This position requires a proactive approach to guest needs and a commitment to upholding Shangri-La's high hospitality standards. The role is suited for individuals passionate about service and eager to develop within the hospitality industry.

Key Responsibilities

• Manage guest registration and check-out processes efficiently and courteously.
• Handle cashiering duties and foreign exchange transactions accurately.
• Provide assistance for guest queries and requests, ensuring prompt resolution.
• Monitor and check supplies to ensure sufficient stock for expected business within the shift and for the day.
• Prepare necessary documents, such as registration forms and welcome folders, prior to guest arrivals to facilitate a smooth check-in experience.
• Welcome guests warmly as they approach the reception desk.
• Review OPMS (On-Property Management System) records to access guest history and note any specialized instructions.
• Assist guests in completing registration forms, verifying that all essential details are included.
• Direct guests to the appropriate lifts and coordinate with Concierge staff for seamless guest flow.

Qualifications and Requirements

• A minimum of 1 year of working experience in a hotel environment.
• Fluency in both written and spoken English, in addition to the Arabic language.
• A pleasant, friendly, and cheerful attitude.
• This position is open to Saudi Nationals only.

Required Skills

• Guest Registration
• Guest Check-out
• Cashiering
• Foreign Exchange
• Assistance with Guest Queries/Requests
• Stock Management
• Document Preparation
• Guest Welcome
• OPMS Records Management
• Guest History Management
• Specialized Instructions Management
• Registration Form Assistance
• Coordination with Concierge Staff

Work Environment and Location

This full-time position is based in Jeddah, Makkah, Saudi Arabia, with Shangri-La Group. The role operates within a luxury hotel setting, contributing to a team focused on providing high standards of guest service.

About the Role

Burjline Builders is seeking a dedicated Housekeeping Supervisor to join their team in Jeddah, Makkah, Saudi Arabia. This full-time position aims to maintain the highest standards of cleanliness, safety, and operational efficiency in assigned locations. The role requires proactive leadership and the ability to manage a team to ensure all housekeeping tasks are performed efficiently.

Key Tasks and Responsibilities

• Supervise the daily activities of housekeeping staff, assigning tasks effectively to ensure optimal team performance.
• Conduct thorough inspections of rooms and common areas to verify consistent adherence to cleanliness standards.
• Provide comprehensive training and ongoing support to staff on proper cleaning procedures and essential safety regulations.
• Manage the inventory of cleaning supplies, monitor stock levels, and initiate reorder requests as needed.
• Identify any maintenance issues and report them immediately to the relevant department, following up to ensure timely resolution.

Qualifications and Requirements

• Relevant experience in housekeeping of at least 2-3 years, with at least one year in a supervisory role.
• Proven leadership ability and a strong attention to detail.
• Excellent communication skills and the ability to work effectively in a fast-paced environment.
• Comprehensive understanding of cleanliness and safety standards applicable to housekeeping operations.
• Possession of a valid Saudi national ID with at least 3 months remaining validity.
• Ability to transfer sponsorship.

Core Skills

• Housekeeping operations management.
• Leadership and team management.
• Effective communication.
• Adherence to cleanliness and safety standards.

Additional Information

Experience in the education sector within housekeeping is considered an added advantage.

About the Role

Rotana Hotels is seeking Front Desk Agents for its Makkah, Saudi Arabia location. This full-time position is central to delivering professional and customer-focused service, ensuring guests have a memorable experience from arrival to departure. As a Front Desk Agent, you will be the primary point of contact for guests, representing the hotel's commitment to high service standards.

Key Responsibilities

• Provide prompt, courteous, and efficient service to all guests, aiming for high customer satisfaction through personalized service from arrival to departure.
• Personally greet guests by name, if known, and escort them to their rooms to ensure they feel expected and welcomed.
• Conduct in-room and hotel familiarization tours and assist guests with inquiries and requests regarding hotel activities.
• Maintain up-to-date knowledge of hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to respond to guest queries.
• Stay aware of daily rate levels and occupancy levels.
• Administer Front Desk cashiering standards accurately and comply with all established systems, policies, and procedures.
• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems.
• Maintain guest privacy by ensuring no guest details are disclosed.
• Demonstrate a complete understanding of the hotel's policies, procedures, and service standards, and possess full knowledge of hotel facilities and events.

Qualifications and Requirements

• A degree in hospitality is ideally required.
• Previous experience in a hotel's Front Office Department is essential.
• Excellent written and verbal English communication skills are mandatory.
• Knowledge in an additional language is a significant advantage.
• Strong interpersonal and problem-solving abilities are essential.
• Must be computer literate.
• Previous experience with Opera is an advantage.
• The ideal candidate will be customer-driven with a proactive personality.
• An outgoing, charismatic, and approachable character is desired.
• Ability to work well under pressure in a fast-paced environment.
• A team player who thrives in working with multi-cultural teams and guests.

Required Skills

• Customer Service
• Communication (Written and Verbal)
• Interpersonal Skills
• Problem Solving
• Computer Literacy
• Opera (PMS System)
• Teamwork
• Adaptability
• Customer Focus
• Taking Responsibility
• Recognizing Differences

Work Environment and Details

This is a full-time position based in Makkah, Makkah Province, Saudi Arabia. The role requires individuals who can work effectively in a fast-paced environment and contribute positively to a multi-cultural team and guest base.

We are looking for an administrative assistant to join our team, where they will be responsible for communicating with drivers and organizing daily operations, managing internal and external correspondence, and preparing reports and administrative documents. The suitable candidate will coordinate daily office work, receive phone calls, and follow up on administrative transactions with various entities. A person who is organized with excellent communication skills and proficiency in using basic computer programs such as Word and Excel, and is familiar with Arabic and Urdu languages is required.

About the Role

Jumeirah is seeking a dedicated Service One Agent, who must be a Saudi National, to join the team at Jumeirah Jabal Omar in Makkah. This role is integral to delivering Jumeirah's service standards and ensuring guests have memorable experiences. As a Service One Agent, you will serve as the main point of contact for guests, managing various inquiries and requests to facilitate a smooth and enjoyable stay. This position offers an opportunity for individuals passionate about hospitality to develop their careers with a luxury hospitality brand.

Context and Location

Jumeirah Jabal Omar Makkah is located near Masjid Al Haram and offers a combination of comfort, connectivity, and Arabian hospitality. The hotel features four towers, multiple dining venues, retail outlets, a fitness center, an executive lounge, and meeting facilities, with views of the Grand Mosque. The Service One Agent plays a key role in maintaining the hotel's commitment to guest service in this significant location.

Key Responsibilities

• Respond to all internal and external calls efficiently, following the hotel's standard greeting and communication protocols.
• Assist guests with inquiries regarding hotel services, facilities, reservations, and general information.
• Handle wake-up calls, emergency calls, and service requests accurately and promptly.
• Coordinate with departments such as Housekeeping, Engineering, Concierge, and Food & Beverage to ensure timely fulfillment of guest requests.
• Communicate effectively to support internal operations and guest satisfaction.
• Assist in managing guest complaints by providing information and escalating issues to the appropriate personnel when necessary.

Qualifications and Requirements

• A minimum of Secondary Education is required.
• Fluency in English is essential for effective communication.
• Experience required is 0-1 year.

Required Skills

• Strong problem-solving abilities to address guest needs and operational challenges.
• Effective decision-making skills for efficient and professional handling of situations.
• Excellent verbal and written communication skills for interacting with guests and colleagues.

Compensation and Benefits

This is a full-time position based in Makkah, Saudi Arabia. An attractive salary will be offered, paid in Saudi Riyals (SAR). In addition to remuneration, Jumeirah provides benefits including food and beverage benefits, reduced hotel rates across Jumeirah properties globally, leave and healthcare packages, flights home, and other employee benefits.

About the Role

Alkayan United is looking for individuals to join its team and contribute to providing excellent customer service and organizing work. This role is within the Azizia Mall project in Jeddah, on Sabeen Road. We are looking for people with the ability to interact with customers, organize appointments, and effectively manage their visits, ensuring a positive experience for all visitors.

Key Tasks and Responsibilities

• Receive customers and visitors in a professional and friendly manner.
• Organize appointments and manage customer visit schedules with the sales team.
• Answer phone calls and transfer them to the relevant departments.
• Record customer and employee data in the system.
• Maintain the cleanliness and orderliness of the reception area.
• Encourage activities and interactions within the center.

Qualifications and Requirements

• High school diploma as a minimum; a diploma or university degree in management or marketing is preferred.
• Previous experience in customer reception or customer service is preferred, especially in the real estate sector.
• Proficiency in computer use and Microsoft Office programs.
• A good understanding of the real estate sector is an added advantage.

Essential Skills

• Excellent communication skills and an engaging presence.
• Strong customer service ability.
• Effective sales support skills.
• Proficiency in record keeping.
• Skill in handling phone calls.
• Ability to maintain order and tidiness.
• Excellent active listening skills.
• Enthusiasm and a positive attitude.
• Strong computer skills, including proficiency in Microsoft Office.
• Adaptability and ability to work under pressure.

Work Environment and Location

The workplace is located in Jeddah, Makkah Al-Mukarramah, Kingdom of Saudi Arabia, within the Azizia Mall project. The nature of the work is full-time.