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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah
Join Our Team as a Restaurant Hostess!
We are seeking a professional and courteous Restaurant Hostess to become part of our esteemed team at Rayhaan Hotels & Resorts, a 5-star hotel dedicated to providing exceptional guest experiences. As a Restaurant Hostess, you will play a vital role in greeting and seating guests while managing reservations for an excellent dining experience.

Key Responsibilities:
  • Greet guests as they arrive in a friendly and welcoming manner.
  • Escort guests to their tables, providing menus and ensuring comfort.
  • Maintain an organized waiting list and reservation book.
  • Assist in taking reservations both over the phone and in person.
  • Coordinate with restaurant staff to ensure smooth operations.
  • Answer guest inquiries regarding the restaurant, menu, and promotions.
  • Handle guest feedback and resolve issues professionally.

Candidate Requirements:
  • Previous experience as a Hostess or in customer service preferred.
  • Excellent communication and interpersonal skills.
  • Professional appearance and demeanor.
  • Ability to multitask and work in a fast-paced environment.
  • Strong organizational skills and attention to detail.
  • Knowledge of reservation systems is a plus.

Join us in providing remarkable experiences while adhering to the world-class standards for which we are known!

Requirements

  • Females-only workplace
  • For Saudis Only
  • Requires 2-5 Years experience

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Raffles Hotels & Resorts

Full-time
Join Raffles Hotels & Resorts as a Hostess!
At Raffles Jeddah, we pride ourselves on providing exceptional hospitality in a world-class environment. As a Hostess, you will play a pivotal role in ensuring our guests enjoy a welcoming and memorable dining experience.

Key Responsibilities:
  • Greet guests warmly upon their arrival.
  • Manage reservations and optimize seating arrangements diligently.
  • Escort guests to tables and provide menus.
  • Collaborate with the kitchen and waitstaff for seamless operations.
  • Maintain cleanliness and organization within the dining and reception areas.
  • Handle phone and online reservations efficiently.
  • Deliver outstanding customer service by addressing inquiries and resolving issues.
  • Stay knowledgeable about menu items and special events.
  • Assist in organizing special functions during high-demand periods.
  • Promote menu specials to enhance revenue and guest satisfaction.
  • Adhere to all company policies regarding customer service.

Qualifications:
  • Minimum 1 year of experience in a similar hospitality role.
  • Demonstrated excellent customer service skills.
  • Strong communication abilities, particularly in English.
  • Cultural awareness and sensitivity to local customs.
  • Exceptional multitasking and organizational skills.
  • Detail-oriented, particularly with reservation management.
  • Basic math skills are required.
  • Flexibility to work various shifts, including evenings and weekends.
  • Professional appearance and hygiene.
  • Problem-solving skills for efficient guest concern resolution.
  • Familiarity with reservation systems is a plus.
  • A commitment to teamwork and improving service quality.

breifcase2-5 years

locationMakkah

10 days ago