Technical Support Specialist📣 Job Ad

Join the Islamic Development Bank as a Technical Support Officer in Onboarding.
As a key member of the Human Resources Management Department, you will enhance and improve onboarding processes for new employees within the organization, ensuring a seamless experience across our Headquarters and 11 Regional Hubs.

Key Responsibilities:

• Enhance onboarding processes and ensure a smooth experience for new joiners.
• Plan and coordinate all onboarding activities for virtual and onsite employees.
• Design remote onboarding programs and facilitate digital training.
• Guide new employees on HR systems, organizational policies, and remote work protocols.
• Collaborate with IT to provide necessary equipment and access for new hires.
• Manage completion of onboarding documentation and mandatory training.
• Be the primary HR point of contact addressing employee inquiries.
• Maintain and update employee personnel files and the IsDB Employee Handbook.
• Process employment documentation and coordinate pre-employment verifications.
• Support HR functions and projects to ensure efficient operations.

Qualifications:

• Bachelor’s degree in HR, Business Administration, Management, or related field.
• 3-5 years of experience in HR operations or onboarding.
• Professional HR certification is a plus.
• Fluent in English.

Skills Required:

• Strong coordination and organizational skills.
• Excellent communication and customer service skills.
• Experience with onboarding programs and HR information systems.
• Knowledge of employment documentation and stakeholder management.

Application Process:
Interested candidates should submit their resume/CV along with a copy of their passport and academic certificates.
The Islamic Development Bank does not request any payment from applicants at any stage of the recruitment process.