Call Center Agent
in Sala Medical Company
about 8 hours ago
about 8 hours agoShare
 | Salary |  5,000 / Month |
 | Contract Type | Full-time |
 | Workplace type | On-site |
 | Location | Al Malqa, Riyadh |
A schedule coordinator is required for a dermatology and beauty clinic, possessing excellent communication skills, a clear voice, and the ability to deal with clients professionally.
Main tasks:
• Receiving phone calls and responding to customer inquiries efficiently and professionally
• Booking and coordinating appointments
• Recording and documenting customer complaints and following up until they are resolved permanently
• Providing information and technical support to customers regarding products and services
• Working to achieve the required performance indicators and customer service goals
• Contributing to improving the customer experience and enhancing their satisfaction
Required qualifications: A minimum of a high school diploma, proficiency in Arabic speaking and writing, previous experience in customer service, the ability to work in shifts, and computer skills.
Main tasks:
• Receiving phone calls and responding to customer inquiries efficiently and professionally
• Booking and coordinating appointments
• Recording and documenting customer complaints and following up until they are resolved permanently
• Providing information and technical support to customers regarding products and services
• Working to achieve the required performance indicators and customer service goals
• Contributing to improving the customer experience and enhancing their satisfaction
Required qualifications: A minimum of a high school diploma, proficiency in Arabic speaking and writing, previous experience in customer service, the ability to work in shifts, and computer skills.
Requirements
- Females-only workplace
- Open for all nationalities
- GOSI Registration Required or Sponsorship Transfer
- Requires 2-5 Years experience
