Branch Supervisor Jobs in Saudi Arabia

About the Role

APM Monaco, a contemporary fashion jewelry brand established in 1982, embodies the lifestyle of Monaco and the South of France. We are seeking a dedicated Assistant Store Manager for our Riyadh Park location in Saudi Arabia. This role is integral to providing exceptional client engagement, cultivating strong in-store relationships, and contributing to the growth of the APM Monaco brand within the Saudi market.

Key Responsibilities

• Support the Store-in-Charge in managing sales operations and driving store performance.
• Analyze key performance indicators (KPIs) to identify opportunities for improvement and growth.
• Assist in the creation and management of staff rosters to ensure optimal store coverage.
• Implement and maintain visual merchandising standards to enhance product presentation and store aesthetics.
• Contribute to the development and execution of customer relationship management (CRM) strategies.
• Participate actively in team management, fostering a positive and productive work environment.
• Engage clients with exceptional service, building rapport and ensuring a memorable shopping experience.
• Contribute to achieving outstanding sales performance for the store.

Qualifications and Requirements

• A genuine passion for the APM Monaco brand.
• A minimum of 5 years of professional experience in luxury retail or fashion retail.
• At least 2 years of experience in a managerial position within the retail sector.
• A proven track record of achieving outstanding sales performance.
• Demonstrated experience in customer relationship management (CRM).
• Fluency in English is essential.
• An approachable personality with a strong orientation towards customer service.

Required Skills

• Sales Performance
• Customer Relationship Management (CRM)
• Sales Management
• Operation Management
• KPI Analysis
• Rostering
• Visual Merchandising
• Team Management
• Customer Service

Work Environment and Details

This is a full-time position based at the APM Monaco store in Riyadh Park, Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience. APM Monaco offers a competitive compensation package.

About the Center Manager Role

The Place BC is seeking a Center Manager to oversee all branch operations, staff management, and strategic growth for its business center in Riyadh, Saudi Arabia. This role is integral to driving profitability and ensuring the efficient functioning of the business center as a standalone unit.

Key Responsibilities

• Oversee and manage daily operations, including staff supervision, facility maintenance, and budget oversight to ensure smooth and efficient functioning of the business center.
• Lead the team in delivering exceptional customer service, effectively resolving issues, and maintaining high occupancy rates.
• Coordinate with contractors, suppliers, and fit-out companies for renovations, space planning, and ensuring compliance with brand standards.
• Develop and execute comprehensive sales strategies aimed at revenue growth, cost control, and fostering strong community engagement.
• Monitor key performance metrics, prepare detailed reports, and implement data-driven improvements based on analysis and feedback to regional management.
• Ensure strict adherence to Saudi labor laws, health and safety regulations, and all relevant cultural norms in all operational aspects.
• Foster a positive and productive work environment through effective staff training, performance evaluations, and the implementation of Saudization initiatives.
• Manage budgeting and ensure compliance with all relevant regulations and company policies.
• Provide strong team leadership to drive operational excellence and achieve business objectives.

Qualifications and Experience

• A Bachelor's degree is required; a Master's degree is highly favored.
• A degree in hospitality management is preferred.
• A minimum of 5 years of experience as an operations manager in a business center.
• At least 5 years of experience in operations management within Saudi Arabia.
• A minimum of 5 years of experience as an operations director in hospitality or property management.

Required Skills

• Leadership and Team Leadership
• Operations Management
• Staff Management
• Sales Strategy Development and Execution
• Data Analysis and Reporting
• Customer Service Excellence
• Budgeting and Financial Management
• Compliance and Regulatory Adherence

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience. The specific work type is full-time.

About the Role

The Apple Retail Store Manager delivers an exceptional customer experience, bringing together the best of Apple and specialized expertise to help individuals achieve what they love. Apple is committed to fostering a culture where everyone feels they belong and is inspired to do their best, viewing inclusion as a shared responsibility.

Role Responsibilities

As an Apple Store Manager, you will lead, coach, and develop a team to deliver outstanding customer experiences. You will actively engage in customer interactions, guiding your team to achieve performance goals and business priorities. This role involves leading key objectives within specific store areas, as well as company-wide priorities, collaborating with others to implement strategies and achieve Apple's goals.

Key Tasks

• Lead a team, developing and empowering each member to achieve learning, growth, performance, and development goals.
• Assist in recruiting, training, and developing a diverse, high-performing team, ensuring retention.
• Actively participate in leading the store floor by engaging with team members and customers, modeling best practices, and ensuring business priorities are met and exceptional customer service is delivered.
• Address customer and team member concerns and escalations, partnering with leadership, business partners, or HR as needed.
• Drive business priorities and achieve store performance goals by planning and executing operational strategies within designated functional areas.
• Maintain and adhere to company policies and procedures, protecting all company assets, including confidential business information, customer information, team member information, and financial information.
• Contribute to an inclusive environment by respecting individual differences and showing curiosity to learn.
• Embody Apple's values of inclusion and diversity in daily activities.
• Act as a role model in inclusive leadership behaviors, building and developing diverse teams and retaining them.
• Take necessary actions to create a safe, respectful, and inclusive environment for all team members.
• Perform other duties as assigned.

Qualifications and Requirements

• Ability to work a schedule that meets business needs, which may include evenings, weekends, and holidays in the store.
• Commitment to punctuality, in line with local laws, considering any approved accommodations.
• Proficiency in English and the local language, both written and spoken.
• Experience leading others in retail, sales, or a related field.

Required Skills

• Leadership
• Coaching and Mentoring
• Team Development and Retention
• Customer Experience Excellence
• Sales Acumen
• Recruiting and Training
• Store Floor Leadership
• Problem Solving and Conflict Resolution
• Decision Making
• Effective Communication
• Providing Feedback
• Integrity
• Ability to exceed goals and persevere in achieving them despite obstacles and setbacks.
• Ability to meet commitments and establish mechanisms to encourage others to do the same.
• Ability to build trust within the team and operate with a high level of integrity.
• Ability to make sound and timely decisions by asking questions, using analysis, experience, and judgment.
• Ability to adapt communication style to different audiences.
• Ability to provide support and guide others through challenges while remaining calm in a fast-paced retail environment.

Additional Details

This role is available full-time in Riyadh, Saudi Arabia. The role requires 2-5 years of experience in leading individuals within the retail, sales, or a similar field. Apple is committed to providing an inclusive work environment where everyone feels they belong, believing that accessibility is a fundamental human right.

About the Role

Majid Al Futtaim is seeking a dedicated Store Associate Manager to join their Lifestyle division in Riyadh, Saudi Arabia. This full-time position is responsible for driving sales performance, ensuring operational excellence, and delivering an exceptional customer experience. The Store Associate Manager will oversee day-to-day store operations, lead and develop the store team to achieve business objectives, and uphold the brand's image.

The role involves achieving sales targets, managing store teams for maximum profitability, maintaining brand and company image, ensuring operational compliance, and providing outstanding customer service. This position holds full accountability for the daily operations of the store and its workforce, aligning with the overarching business goals of Majid Al Futtaim Lifestyle.

Key Responsibilities

• Achieve sales targets and drive store profitability.
• Manage and develop store teams to enhance performance and customer service.
• Ensure the highest levels of customer service are delivered by the entire store team at all times.
• Develop and implement strategies to attract new customers, increase store traffic, and boost profitability.
• Track brand performance, analyze stock levels, and monitor sales data to develop action plans for improvement.
• Maintain accountability for subordinates' compliance with company policies, procedures, and standards, including fund and property management, personnel practices, security, sales, and record-keeping.
• Coach, train, and mentor store teams to elevate customer service through enhanced brand/product knowledge and retail principles.
• Ensure strict adherence to all Company Health & Safety, Security, and Compliance policies, promptly reporting any concerns.
• Plan, organize, and execute in-store processes, including cash handling, stockroom management, and stock-take administration.
• Provide analytical feedback to Operations, Buying, and Planning Departments regarding product assortment, pricing, competitive activities, and market opportunities.

Qualifications and Experience

• Experience in a retail management or supervisory role.
• Proven ability to manage and develop a team.
• Demonstrated success in achieving sales targets.
• Strong understanding of retail operations and inventory management.
• Knowledge of health & safety and security compliance in a retail environment.
• Experience with cash handling and financial administration.
• 5-10 years of relevant experience is required.

Required Skills

• Customer Service
• Sales
• Team Management
• Profitability Management
• Brand Management
• Operational Compliance
• Customer Experience
• Retail Operations
• Stock Management
• Sales Analysis
• Coaching
• Training
• Mentoring
• Health & Safety Compliance
• Security Compliance
• Cash Handling
• Inventory Management
• Analytical Feedback

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role operates within a retail store environment, requiring active engagement with both the store team and customers.

About the Role

Supermicro® is a leader in advanced server, storage, and networking solutions, recognized as one of the fastest-growing companies among the top 50 tech companies in Silicon Valley. With unprecedented global expansion, the company is seeking an organized and proactive Office Manager to oversee daily operations in Riyadh, Saudi Arabia. This hands-on and essential role is the backbone of the Riyadh branch, ensuring a smooth, efficient, and welcoming work environment for local employees and teams. The position requires a blend of facilities management, local vendor coordination, and essential administrative support, with a strong understanding of Saudi corporate regulations and government relations.

This role is crucial for fostering a professional, organized, and collaborative office environment that aligns with Supermicro's values and the local business landscape. You will play an active role in supporting the company's growth and technological innovation in the global market.

Key Tasks and Responsibilities

• Oversee all office operations in Riyadh, including facilities management, maintenance, security, workspace setup, and vendor coordination to support a productive and professional work environment.
• Manage essential administrative functions such as reception, mail and package processing, office supplies, equipment management, and general office logistics.
• Support new employee onboarding and offboarding processes in collaboration with HR and regional leadership, including workspace preparation, access provisioning, IT coordination, and documentation.
• Build and manage strong relationships with local Saudi vendors and service providers for facilities, catering, transportation, IT support, and other essential services, ensuring high service standards.
• Coordinate internal and external meetings, client visits, training sessions, and company events held in Riyadh.
• Manage office budgets, track expenses accurately, process invoices, and provide regular operational reports to management.
• Ensure strict compliance with Saudi labor laws, health and safety standards, and company policies.
• Provide comprehensive administrative and executive support, including calendar management, travel arrangements, expense reporting, and acting as a liaison with the Europe, Middle East HQ and global teams.
• Contribute to fostering a positive, inclusive, and collaborative office culture that aligns with Supermicro's values and the local business environment.
• Handle confidential information with the utmost discretion and maintain organized physical and digital records.

Qualifications and Requirements

• Bachelor's degree in Business Administration, Office Management, or a related field, or equivalent practical experience.
• Minimum of 5 years of experience in office management or senior administrative roles, preferably within a multinational tech company or a fast-paced GCC region environment.
• Work experience in or with Saudi Arabia or the broader Middle East region is strongly preferred.
• Excellent organizational skills, ability to multitask, and problem-solving skills with a keen attention to detail.
• Proficiency in English (written and spoken). Arabic language skills are highly preferred for effective communication with local stakeholders, vendors, and authorities.
• Proficiency in Microsoft Office 365 and comfort with modern office management tools.
• A good understanding of Saudi labor law, Saudization requirements, and local business practices is a plus.
• Strong communication skills with the ability to collaborate effectively with diverse international teams and local partners.
• High integrity, professionalism, and confidentiality when handling sensitive information.
• Flexibility and adaptability; availability outside standard business hours may be expected for events or urgent matters.

Core Competencies

• Facilities Management
• Vendor Coordination
• Basic HR Support
• Saudi Corporate Regulations
• Government Relations
• Administrative Functions
• Office Logistics
• Employee Onboarding
• Employee Offboarding
• Budget Management
• Expense Tracking
• Invoice Processing
• Operational Reporting
• Saudi Labor Regulations
• Health and Safety Standards
• Company Policies
• Administrative Support
• Executive Support
• Calendar Management
• Travel Arrangements
• Expense Reporting
• Office Culture Development
• Handling Confidential Information
• Record Keeping
• Microsoft Office 365 Proficiency
• Modern Office Management Tools
• Knowledge of Saudi Labor Law
• Understanding of Saudization Requirements
• Familiarity with Local Business Practices
• Interpersonal Skills
• Problem-Solving Abilities
• Attention to Detail
• Multitasking Capability
• Organizational Skills
• Communication Skills

Work Environment and Location

This is a full-time role requiring presence in Riyadh, Saudi Arabia. The position demands flexibility and adaptability, with availability outside standard business hours potentially expected for events or urgent matters.

About the Role

Talaat Moustafa Group Saudi is seeking an experienced and dedicated Cinema Store Manager to oversee the daily operations of its Banan Gifts Store in Riyadh. This role is crucial for ensuring efficient store performance, maintaining accurate inventory, managing sales effectively, and delivering an exceptional customer shopping experience. The ideal candidate will uphold the highest standards of organization, product presentation, and cleanliness within the store.

As the Cinema Store Manager, you will be responsible for the comprehensive management of the Banan Gifts Store, ensuring seamless operations from inventory control to customer satisfaction. This position requires a proactive approach to problem-solving, a keen eye for detail, and a commitment to driving sales and service excellence within a dynamic retail environment.

Key Responsibilities

• Supervise all incoming and outgoing inventory operations to ensure accuracy and efficiency.
• Monitor stock levels regularly and forecast future inventory needs to prevent shortages.
• Prepare and submit purchase requests in a timely manner to maintain optimal stock levels.
• Ensure accurate recording of all products and inventory movements within the approved systems.
• Conduct periodic and surprise inventory counts and promptly resolve any identified stock discrepancies.
• Follow up with suppliers and monitor delivery schedules to guarantee product availability.
• Oversee all daily sales operations, ensuring smooth and accurate execution.
• Recommend and assist in selecting a suitable Point of Sale (POS) system and manage its daily operations.
• Coordinate the setup, operation, and management of the POS system, integrating it effectively with store operations.
• Monitor all cash and electronic payment transactions to ensure accuracy and security.
• Supervise the operation of POS terminals, card payment devices, cash counting machines, and related equipment.
• Prepare daily and weekly sales and collection reports for management review.
• Ensure customers receive a professional and outstanding shopping experience.
• Organize and display products in an attractive and professional manner to enhance appeal.
• Ensure pricing labels, product tags, and promotional materials are properly and clearly displayed.
• Handle customer complaints professionally and resolve issues promptly to maintain customer satisfaction.
• Ensure strict compliance with customer service policies and procedures.
• Maintain the daily cleanliness and organization of the store, ensuring an appealing overall appearance.
• Monitor the condition of facilities and equipment and report any maintenance requirements.
• Ensure compliance with all safety standards and operational procedures within the store.
• Coordinate with relevant departments to ensure a smooth workflow and operational efficiency.
• Propose improvement ideas to enhance store performance, increase sales, and elevate service quality.
• Report any issues or requests to top management and follow up on their finalization.

Qualifications and Requirements

• Bachelor's degree in Business Administration, Marketing, or any related field.
• A minimum of 10 years of experience in retail operations or store supervision.
• Preference for candidates with experience in gifts, accessories, or lifestyle retail stores.
• Proven experience with POS systems and retail operational tools.
• Proficiency in Microsoft Office Suite and inventory management systems.

Required Skills

• Expertise in POS systems and retail operational tools.
• Strong proficiency in Microsoft Office applications.
• Skilled in inventory systems management and inventory monitoring.
• Effective sales management and stock control capabilities.
• Excellent customer service and communication skills.
• Adept at product presentation and maintaining store cleanliness.

Work Context

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a minimum of 10 years of experience in retail operations or store supervision, with a preference for candidates experienced in gifts, accessories, or lifestyle retail environments.