وظائف بدوام كامل في جدة

Join Waad Education as a Receptionist! We are seeking a dynamic and organized individual to be the first point of contact for our school community. This multifaceted role combines administrative support with supervision responsibilities to ensure the smooth operation of our school environment.

Key Responsibilities:

• Maintain a visitor log, documenting all visits with complete details and the purpose of each visit.
• Greet all guests with a warm smile and professional courtesy.
• Stay at your station during working hours except for emergencies.
• Communicate effectively with all departments regarding visitors or guests.
• Obtain scheduled visit agendas from departments and assist visitors accordingly.
• Ensure every visitor wears a visitor badge.
• Answer daily incoming phone calls from parents and coordinate with supervisors for swift responses.
• Provide on-site support at external marketing events.
• Organize guided tours for prospective parents or investors.
• Assist with scheduling and booking small meeting spaces.
• Maintain organized paper and electronic records.
• Perform any other tasks as assigned by the administration.

Requirements:

• Bachelor's degree; relevant coursework or training is a plus.
• Previous experience in a receptionist or administrative role; experience in an educational setting preferred.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office Suite and other relevant software applications.
• Excellent organizational skills with the ability to multitask.
• Demonstrated problem-solving skills.
• Ability to work collaboratively in a team-oriented environment.
• Fluency in Arabic and English is required.

Join KONE as a Customer Care Agent!
Be part of a globally recognized company dedicated to enhancing the working environment! At KONE, we prioritize fostering a collaborative work culture characterized by quality, efficiency, and employee well-being.

Role Overview:
We're seeking an energetic and enthusiastic Customer Care Agent for our Jeddah office. This pivotal role involves acting as the primary contact for our customers, managing callouts, inbound inquiries, and outbound calls, while supporting key business operations around the clock.

Key Responsibilities:

• Callout Handling: Manage alarm calls, inbound customer queries, and technician calls, ensuring safety and effective communication.
• Inbound Support: Resolve customer queries and complaints, follow up on matters internally, and identify potential sales leads.
• Outbound Engagement: Conduct customer satisfaction surveys post-call and support local marketing initiatives.
• 24/7 Operations: Monitor service operations, prepare reports, and support the operations team with various KONE tools.

Are You the One?
Applicants should possess a Bachelor’s or Diploma Degree and a minimum of two years of customer service experience. Exceptional communication skills, detail orientation, and fluency in both English and Arabic are essential. We value a goal-oriented attitude and personality traits like stress tolerance and organization.

What We Offer:
At KONE, you'll find a dynamic team environment, comprehensive development programs, opportunities for feedback and growth, a flexible culture, and a commitment to sustainability and innovation. Join us and help shape the future of cities!