Join Our Dynamic Team at Folk MaritimeWe are seeking qualified professionals to join our maritime shipping team in roles that support commercial development and operational service delivery. Candidates should demonstrate strong communication skills, attention to detail, and the ability to work effectively within a fast-paced logistics environment. These positions contribute directly to maintaining efficient operations, enhancing customer satisfaction, and strengthening the company’s commercial performance.
Sales RolePurpose:The Sales Representative will contribute to business growth by identifying opportunities, managing client relationships, and providing insights that support customer decision-making.
Key Responsibilities:- Identify and pursue new sales opportunities within the shipping, freight, import, and export sector.
- Build and maintain relationships with new and existing clients to support profitable business development.
- Provide detailed information on shipping, freight, and logistics services, ensuring customers understand available options.
- Monitor market conditions and industry developments, including competitor activities and product innovations.
- Coordinate with internal operational teams to ensure services are delivered as agreed.
- Prepare and negotiate quotations, pricing, contracts, and related sales documentation.
Requirements:- Minimum 2+ years of experience in maritime shipping, logistics, freight, or related commercial field.
- Arabic and English proficiency (spoken and written).
- Strong understanding of international trade, shipping, and logistics processes.
- Proven experience in sales or customer-facing commercial roles, preferably within the logistics or shipping sector.
- Excellent communication and interpersonal skills to effectively manage client relationships.
Customer Service RolePurpose:The Customer Service Representative will ensure efficient customer support, shipment coordination, and issue resolution throughout the logistics process.
Key Responsibilities:- Serve as the primary point of contact for customers, providing support and resolving service-related issues.
- Coordinate daily shipping schedules, dispatching, pickups, and deliveries to ensure operational accuracy.
- Maintain regular communication with customers to understand their shipping requirements and provide updates.
- Handle a high volume of inbound and outbound calls, supporting communication between customers and carriers.
- Set up shipments, provide transportation quotations, and address operational challenges when they arise.
- Support the supply chain process by tracking shipments, handling documentation, and coordinating with logistics teams.
Requirements:- Minimum 2+ years of experience in maritime shipping, freight forwarding, logistics coordination, or customer service within the shipping industry.
- Arabic and English proficiency (spoken and written).
- Ability to manage inbound and outbound communication with customers and carriers.
- Experience working in logistics, freight coordination, or shipping operations is preferred.
- Strong written and verbal communication skills and ability to handle customer issues efficiently.
/ شهرياً
دوام كامل
