وظائف بدوام كامل للسعوديين فقط

Are you passionate about delivering exceptional customer service and creating a welcoming atmosphere? Eleven Wishes Salon in Riyadh is looking for a professional and bilingual Receptionist to join our team!

Key Responsibilities:

• Greet clients warmly and ensure they feel comfortable and welcomed.
• Assist clients with check-ins, help with their abayas, and offer refreshments.
• Handle cashier payments accurately and efficiently.
• Ensure the salon is clean and presentable, including the client service areas, throughout the day.
• Support the team by creating engaging reels and short videos for social media to highlight the salon's services and ambiance.
• Provide excellent hospitality, ensuring every client enjoys a luxurious and memorable experience.

Requirements:

• Polite, professional, and service-oriented personality.
• Fluent in Arabic and English, with excellent communication skills in both languages.
• Strong organizational skills and attention to detail.
• Familiarity with social media platforms and basic content creation skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Previous experience in customer service, hospitality, or social media is a plus.

What We Offer:

• Competitive salary and benefits.
• A supportive and professional work environment.
• Opportunities for growth and skill development.

If you are ready to be the face of Eleven Wishes Salon, maintain a pristine environment for our clients, and help us shine on social media, we would love to hear from you!

• Follows all relevant financial/accounting policies and standard operating procedures to ensure consistent work execution.
• Implements daily operations for compliance with established standards and procedures.
• Processes ledger entries according to procedures to ensure timely and accurate transaction recording.
• Identifies and rectifies routine errors in input data to maintain reliable financial information.
• Maintains financial files for easy information retrieval and reporting.
• Ensures all transactions comply with defined legislation and guidelines.
• Participates in specific projects to assist senior colleagues in preparing internal and external financial reports.
• Analyses ledgers for reconciliations of financial data to stay aware of the company’s financial position.
• Develops a solid understanding of accounting practices within the organization.
• Enhances professional expertise through training opportunities.

• Bachelor’s degree in accounting or finance.
• 03 years of related experience.
• Strong business acumen and budget control skills.
• Proficient in data collection and analysis.
• IT and computer literacy.
• Good command of English language.

• Travel to customer locations to advocate for our product supply.
• Educate customers on product benefits and features.
• Close deals to generate revenue.

• Communication Skills: Excellent verbal and written communication skills are essential to convey product benefits effectively.
• Problem-Solving: Ability to understand customer challenges and provide tailored solutions.
• Sales-driven: A strong passion for sales with a results-oriented mindset.
• Relationship Management: Strong skills to build and maintain positive relationships with clients.
• Adaptability: Willingness to thrive in a dynamic environment and adapt to industry trends.
• Time Management: Excellent organization skills to prioritize tasks and meet objectives.

• Content Creation & Translation:
  • Ability to create content in English
  • Ability to create content in Arabic
  • Ability to translate from Arabic to English and vice versa
• Video Creation & Design Elements:
  • Ability to create video presentations
  • Ability to create animated videos
  • Ability to support in presentation design
  • Ability to support in design elements such as icon creation or infographics, flyers, etc.
  • Ability to design simple UX/UI flows
• Dashboard Design:
  • Ability to extract correct information from Power BI and convert to slides
  • Ability to design dashboards
  • Ability to convert designs to slides and templates

• PowerPoint
• Word
• Adobe products
• Communication & Translation
• Video Creation
• Animation
• Graphic Design

• Report directly to the General Manager, performing secretarial and administrative duties.
• Type, format, and edit reports, documents, and presentations.
• Enter data, maintain databases, and keep records.
• Liaise with internal departments, answer calls, and make travel arrangements.
• Manage internal and external correspondence on behalf of GM.
• Schedule appointments, maintain an events calendar, and send reminders.
• Copy, scan, and email documents, as well as take notes.
• Prepare facilities for scheduled events.
• Observe best business practices and etiquette.
• Maintain confidentiality of sensitive matters/issues.
• Ensure a positive image of the organization.

• 12 years of experience as a personal assistant is advantageous.
• Excellent reading, writing, and oral proficiency in English.
• Extensive experience in creating documents and spreadsheets using MS Office software.
• Advanced typing, note-taking, and organizational skills.
• Ability to manage internal and external correspondence.
• Proficiency in appointment scheduling software.
• Excellent written and verbal communication skills.
• Exceptional interpersonal skills.
• This position is open to local candidates only.

• Handle all aspects of tour reservations, including inquiries, bookings, confirmations, and cancellations.
• Respond promptly to reservation requests via phone, email, and online booking systems.
• Provide accurate and detailed information about tour packages, itineraries, and pricing.
• Maintain and update the reservation system with current availability, bookings, and client details.
• Coordinate with tour guides, transportation providers, and other service partners to ensure seamless tour operations.
• Process payments, issue invoices, and manage financial transactions related to bookings.
• Resolve any booking issues or discrepancies in a timely and professional manner.
• Keep clients informed about any changes or updates to their reservations.
• Prepare and distribute tour-related documentation, such as itineraries, vouchers, and tickets.
• Collect and analyse customer feedback to identify areas for improvement in the reservation process.
• Assist in developing promotional offers and marketing strategies to boost tour bookings.
• Stay updated on company policies, industry trends, and new tour offerings.

• Bachelor’s degree in tourism, hospitality, business administration, or a related field.
• Minimum of 2 years of experience in a reservations or customer service role, preferably in the tourism industry.
• Proficient in reservation software and MS Office applications.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Attention to detail and accuracy in data entry and financial transactions.
• Ability to work flexible hours, including weekends and holidays.
• Customer-focused attitude with a proactive approach to problem-solving.
• Fluency in English and Arabic; additional languages are a plus.

• Handle all aspects of tour reservations, including inquiries, bookings, confirmations, and cancellations.
• Respond promptly to reservation requests via phone, email, and online booking systems.
• Provide accurate and detailed information about tour packages, itineraries, and pricing.
• Maintain and update the reservation system with current availability, bookings, and client details.
• Coordinate with tour guides, transportation providers, and other service partners to ensure seamless tour operations.
• Process payments, issue invoices, and manage financial transactions related to bookings.
• Resolve any booking issues or discrepancies in a timely and professional manner.
• Keep clients informed about any changes or updates to their reservations.
• Prepare and distribute tour-related documentation, such as itineraries, vouchers, and tickets.
• Collect and analyse customer feedback to identify areas for improvement in the reservation process.
• Assist in developing promotional offers and marketing strategies to boost tour bookings.
• Stay updated on company policies, industry trends, and new tour offerings.

• Bachelor’s degree in tourism, hospitality, business administration, or a related field.
• Minimum of 2 years of experience in a reservations or customer service role, preferably in the tourism industry.
• Proficient in reservation software and MS Office applications.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Attention to detail and accuracy in data entry and financial transactions.
• Ability to work flexible hours, including weekends and holidays.
• Customer-focused attitude with a proactive approach to problem-solving.
• Fluency in English and Arabic; additional languages are a plus.

• Handle phone reservations and manage receptionist duties.
• Provide exceptional customer service to all guests.
• Maintain effective communication with guests and team members on-site.

• Strong phone etiquette and customer service skills.
• Experience in a similar role within the hospitality industry.
• The ability to manage reservations effectively.
• Excellent communication skills for interacting with guests and team members.

• Develop and implement data governance policies concerning the onboarding of new datasets, ensuring alignment with organizational standards.
• Collaborate with data owners and stakeholders to document data lineage and establish data definitions for new sources.
• Monitor and evaluate data governance frameworks to ensure data quality and compliance throughout the onboarding process.
• Conduct regular audits of new data sources to validate compliance with established data governance policies.
• Provide training and guidance to teams on data governance principles and practices when integrating new data assets.

• Experience: 3+ years of experience in data governance or data management roles.
• Certification: DAMA certification is highly preferred.
• Location: Based in or willing to relocate to Dammam, Saudi Arabia.
• Knowledge: Familiarity with data governance frameworks, data quality metrics, and best practices.
• Technical Skills: Proficiency in data management tools and platforms, as well as data visualization software.
• Analytical Skills: Strong analytical skills with the ability to assess data governance processes and recommend improvements.

• Excellent communication and interpersonal skills to work effectively across departments.
• Proactive and detail-oriented with a firm commitment to data accuracy and integrity.

• Greet and welcome visitors professionally.
• Manage incoming calls and route them appropriately.
• Maintain a tidy and presentable reception area.
• Handle administrative tasks including scheduling appointments.
• Assist with document preparation and reporting.
• Respond to inquiries about the company and its services.
• Coordinate with various departments for operational efficiency.
• Manage incoming and outgoing mail and packages.
• Support HR with onboarding processes for new employees.

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficient in Microsoft Office applications.
• Ability to work both independently and in a team.
• Friendly and approachable personality.
• Attention to detail with good problem-solving skills.
• Professional appearance and demeanor.
• Fluency in Arabic and English is preferred.

• Develop and implement HR strategies that align with the company's goals and objectives.
• Manage the recruitment process, including job postings, screening, interviewing, and onboarding new employees.
• Oversee employee relations, addressing grievances, and fostering a positive workplace culture.
• Conduct performance evaluations and provide guidance on employee development plans.
• Ensure compliance with labor laws and regulations, maintaining up-to-date knowledge of changes in legislation.
• Facilitate training and development programs to enhance employee skills and career growth.
• Maintain accurate employee records and HR metrics to support decision-making.
• Collaborate with management to identify workforce needs and develop succession plans.
• Implement employee engagement initiatives to boost morale and retention rates.
• Assist in the development of compensation and benefits programs that attract and retain talent.

• Strong interpersonal and communication skills.
• Proven experience in HR management within the construction or engineering sector.
• Ability to handle sensitive information with confidentiality.
• Proficiency in HR software and Microsoft Office Suite.
• Strong problem-solving and conflict-resolution skills.
• Knowledge of labor laws and regulations in Saudi Arabia.
• Ability to work independently and as part of a team.
• Strong organizational skills and attention to detail.
• Commitment to continuous professional development.

• Reception Duties:
  Greet and welcome visitors, ensuring a positive and professional first impression.
  Manage incoming calls, emails, and correspondence, directing them to the appropriate personnel.
  Maintain a tidy and presentable reception area.
• Administrative Support:
  Schedule appointments and manage meeting room bookings.
  Handle basic clerical tasks such as data entry, filing, and photocopying.
  Assist in maintaining office supplies and coordinating deliveries.
• Customer Service:
  Address visitor and client queries courteously and promptly.
  Support employee inquiries related to office facilities or resources.
• Security And Compliance:
  Ensure visitors follow sign-in protocols and issue visitor badges when required.
  Liaise with security personnel for access control and emergency procedures.

• Education: High School diploma (Bachelor’s degree preferred).
• Experience: Proven experience as a Front Desk Officer, Receptionist, or in a related role from 12 years of experience. However, fresh graduates are encouraged to apply.
• Technical Skills:
  Know-how of MS Office (Word, Excel, PowerPoint).
  Familiarity with office equipment (*, printers, fax machines).
• Soft Skills:
  Excellent verbal and written communication skills.
  Strong organizational and multitasking abilities.
  Customer-focused with problem-solving capabilities.
• Preferred Attributes:
  Positive and approachable personality.
  Ability to remain calm under pressure in a fast-paced environment.
  Prior experience in handling customer queries or complaints.

• Achieve individual and overall sales goals while providing an exceptional guest experience.
• Collect data on customer behavior and product sales to inform business reviews.
• Enhance customer relationships through a multichannel approach.
• Provide product feedback and information to customers prior to purchase.
• Promote customer loyalty (MUSE program) and stay updated on app offerings.
• Support in-store marketing events and stay engaged with brand social media activities.
• Boost in-store sales and contribute to customer experience initiatives.
• Provide feedback on store operations and efficiency.

• Saudi nationality or equivalent status required.
• High school diploma or equivalent; experience in sales preferred.
• Strong customer service and sales skills.
• Effective communication and negotiation skills.
• Problem-solving abilities.

• Achieve individual and overall sales goals while providing an exceptional guest experience.
• Collect data on customer behavior and product sales to inform business reviews.
• Enhance customer relationships through a multichannel approach.
• Provide product feedback and information to customers prior to purchase.
• Promote customer loyalty (MUSE program) and stay updated on app offerings.
• Support in-store marketing events and stay engaged with brand social media activities.
• Boost in-store sales and contribute to customer experience initiatives.
• Provide feedback on store operations and efficiency.

• Saudi nationality or equivalent status required.
• High school diploma or equivalent; experience in sales preferred.
• Strong customer service and sales skills.
• Effective communication and negotiation skills.
• Problem-solving abilities.

• Prepare, examine, and analyze accounting records, financial statements, and reports.
• Manage accounts payable and receivable, payroll, and tax filing.
• Ensure compliance with Saudi accounting and regulatory standards.
• Assist in budgeting, forecasting, and financial planning processes.
• Reconcile bank statements and ensure the accuracy of financial data.
• Support the preparation of audits and liaise with external auditors.

• Bachelor’s degree in Accounting, Finance, or a related field.
• 4 years of accounting experience, preferably in Saudi Arabia.
• Proficient in accounting software and Microsoft Excel.
• Knowledge of VAT and other Saudi regulatory requirements.
• Strong analytical and problem-solving skills.
• Fluency in Arabic (written and spoken); English proficiency is a plus.
• Saudi national as per Saudization requirements.

• Competitive salary and benefits.
• Career growth opportunities in a professional work environment.
• A supportive and collaborative team culture.

• Conduct guided tours to various sites, providing in-depth information about historical facts, cultural significance, and interesting anecdotes.
• Engage with tour participants to enhance their experience and address their inquiries.
• Ensure the safety and well-being of participants throughout the tours.
• Assist in logistical arrangements such as transportation and scheduling.
• Stay updated on new attractions and changes to existing sites to maintain tour content quality.
• Handle unexpected situations or emergencies efficiently.
• Promote respect for local customs, traditions, and the environment.
• Collect feedback from participants to continuously improve tour quality.

• High school diploma or equivalent; a degree in tourism, history, or a related field is a plus.
• Previous experience as a tour guide or in a customer service role is preferred.
• Excellent communication and public speaking skills.
• Strong knowledge of Saudi Arabian history, culture, and geography.
• Fluency in English and Arabic; additional languages are a plus.
• Ability to work flexible hours, including weekends and holidays.