About the Section Head, IIS KSA Sales Role
TASNEE is seeking a Section Head for IIS KSA Sales to join their team in Al Jubail, Eastern Province, Saudi Arabia. This full-time position reports to the Manager, KSA Industrial Inspection SRV. The role is responsible for providing project management leadership to maintain client relationships and ensure the effective delivery of contracts and services within defined scope, specifications, timelines, and budgets. The objective is to drive sales growth and client satisfaction within the Saudi Arabian market. FAHSS WLL Co. Ltd., with over 30 years of experience, is a recognized service provider in inspection, certification, auditing, HSE advisory, product certification, metrology, calibration, food laboratory testing, and training.
Key Responsibilities
- Provide project management leadership, ensuring adherence to procedures for client relationship management and the safe, effective delivery of contracts and services according to scope, specifications, timelines, and costs.
- Oversee complex projects and a portfolio of projects valued over 500k SAR, meeting defined criteria that require project oversight.
- Guide, coach, and support Assistant and Project Managers by evaluating team effectiveness and implementing corrective actions.
- Manage all aspects of project performance, service delivery, and safety management systems through effective planning, budget, time, and quality controls.
- Manage the bid and tender development processes for contracts and project management teams.
- Identify, source, and coordinate resources for assigned projects, ensuring alignment with contractual and budgetary agreements.
- Manage complex issues and opportunities with clients to ensure successful project delivery.
- Provide HS&E leadership, ensuring compliance with all relevant HS&E policies and processes, including client-specific requirements, incident reporting, and risk assessment.
- Plan contract compliance and management, including change control and contract variations, while seeking opportunities for client development.
- Manage project schedules, financial tracking, contract risk management, issues, and project documentation, supporting compliance with legal and regulatory requirements.
- Ensure timely invoicing and support debtor management.
- Conduct regular project and contract reviews, reporting project status internally and externally, and managing formal project close-outs.
- Coordinate technical and project-specific administrative activities.
- Support the finance department in the collection of outstanding payments.
- Determine annual plans by forecasting and developing annual sales quotas, project sales targets, and revenue for existing and new products.
- Develop a client-focused sales team that actively seeks new business and expands existing relationships.
- Act as a client representative within the company, contributing to the improvement of company offerings and market service.
- Review analyses of internal and external trends, finalize pricing strategies and selling prices, and advise on monitoring costs, competition, supply, and demand.
- Manage, develop, coach, and motivate the sales team to enhance skills and achieve sales targets.
- Ensure compliance with all legislation, shareholder, and ethical requirements.
- Establish a clear process flow within the sales department, utilizing standardized documents, clear rules, accountability, and measurable KPIs.
- Ensure KPIs and targets are delivered through effective people management, performance reviews, rewards, and individual recognition.
- Identify marketing opportunities by understanding consumer requirements, defining market share, and forecasting projected business.
- Manage and implement Key Account Management (KAM) and Customer Relationship Management (CRM) strategies.
- Sustain rapport with key accounts through periodic visits, exploring specific needs, and anticipating new opportunities.
- Support marketing efforts by attending conferences and trade shows, and contributing to the development of sales materials.
- Achieve marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs.
- Update job knowledge by participating in educational opportunities, reading professional publications, and maintaining professional networks.
- Provide on-the-ground support for the sales team in generating leads and closing deals.
- Ensure compliance with all applicable policies, procedures, and work instructions as per QHSE, ISO standards, and legal/regulatory requirements.
Qualifications and Requirements
- A Bachelor’s Degree in a relevant discipline.
- A minimum of 10 years of experience in a similar field.
Required Skills
- Performance Management
- Sales Faction
- People Management
- Sales Forecasting
- Budget and Financial Management
- Sales Tasks and Activities Management
- Interpersonal Effectiveness
- Sales Scoping and Qualification
- Effective Communication
- Sales Proposals and Presentations
- Negotiation
- Sales Support and Administration
- Industry, Market, and Product Knowledge
- Customer Knowledge
- Sales Channels Management
- Product Line Awareness
Work Environment and Details
This is a full-time position based in Al Jubail, Eastern Province, Saudi Arabia. The role requires over 10 years of experience in a similar field.
