Join the Hilton Family as a Receptionist!As a vital member of our Front Office team, the Receptionist plays a key role in creating exceptional experiences for our Guests. You will manage all aspects of the reception area, ensuring a smooth check-in and check-out process while providing exemplary customer service.
Key Responsibilities:- Deliver exceptional reception services for Guests from check-in through check-out.
- Complete audits and ensure efficient procedures are followed.
- Maintain communication with Front Office Manager and Reception Supervisors regarding Guest feedback.
- Utilize up-selling techniques to maximize room occupancy.
- Work in compliance with hotel security and health regulations.
- Attend training meetings and assist with team development.
What We Are Looking For:- Previous experience in a customer-focused environment.
- High school diploma or equivalent.
- Strong communication skills and a positive attitude.
- Commitment to delivering high-quality customer service.
- Able to work independently and as part of a team.
About Hilton:Hilton stands as a premier global hospitality brand, renowned for its outstanding accommodations and commitment to excellence in service. Join a team dedicated to providing remarkable hospitality experiences worldwide!
