We at the Snood Hotel Company are looking for a highly skilled receptionist to join our team.
Responsibilities: - Supervising and coordinating guest services at the reception.
- Handling booking, check-in, and check-out operations.
- Maintaining the reservations list and providing necessary paper records.
- Enhancing customer service levels and satisfaction, and following up on complaints.
- Implementing hotel policies and procedures.
- Building and maintaining strong business relationships with travel agencies.
- Reviewing hotel rates and organizing invoices.
Qualifications:High school stage with problem-solving skills and communication principles in English.
Job Details:Six working days a week, with morning/evening shifts, and flexible working hours.