About the Role
Alshaya Group, a leading luxury retail company in the Middle East, is looking to hire a Perfume Sales Advisor in Jeddah. The company aims to develop passionate individuals into exceptional ambassadors in the luxury retail sector.
Role Responsibilities
As a Perfume Sales Advisor, you will be responsible for achieving sales targets by providing an excellent customer experience. The role involves guiding customers through the world of fragrances, offering personalized recommendations, and ensuring a memorable shopping journey.
Key Tasks
- Build relationships with customers to foster their loyalty.
- Respond to customer inquiries about products, prices, availability, and product specifications.
- Engage with customers to assess their needs and provide assistance to meet or exceed their expectations.
- Inform customers about product benefits to address their needs.
- Provide product knowledge for different types of perfumes and their nuances.
- Achieve sales by meeting the store's set sales targets.
- Prepare daily sales reports.
- Communicate with customers regarding returns to drive footfall or through the e-commerce platform (if applicable).
- Participate in post-sale achievements and transaction follow-ups.
- Ensure the cleanliness of your assigned area.
- Adhere to company procedures regarding transactions, network interaction, and other practices.
Qualifications and Requirements
- Saudi nationality or treated as a Saudi expatriate.
- High school diploma or equivalent.
- Previous experience in perfume sales is preferred.
- Customer service and sales skills.
- Excellent communication skills.
- Good problem-solving and conflict resolution skills.
Required Skills
- Customer relationship development.
- Excellent communication and interaction skills.
- Sales and customer service experience.
- Problem-solving and conflict resolution abilities.
Additional Information
This is a full-time position based in Jeddah, Saudi Arabia. Alshaya Group offers a career path that supports professional development through experiential learning, training, and development. The company provides a competitive package including fair compensation, family care, and employee discounts.
