موظف استقبال Jobs in Makkah

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Join our team!
As a Receptionist (Front Office Agent) at Swissôtel Al Maqam, you will play a crucial role in delivering exceptional guest services in a prestigious hotel environment. We seek passionate individuals who thrive in dynamic settings and are eager to contribute to a world-class hospitality experience.

Company Overview:
Swissôtel Al Maqam is part of the luxurious Swissôtel Hotels & Resorts, located adjacent to the holy Masjid Al Haraam. Our establishment focuses on excellence and creating memorable experiences for our guests.

Key Responsibilities:

• Oversee daily operations and guest services in the front office.
• Handle check-ins and check-outs with accuracy and efficiency.
• Resolve guest complaints promptly and effectively.
• Coordinate with other departments to ensure a seamless guest experience.
• Maintain high standards of grooming and professionalism at all times.
• Perform cashiering duties and manage guest information securely.

Qualifications:

• Open to Saudi Nationals only.
• Entry-level candidates are encouraged to apply, including fresh graduates.
• Basic English communication skills are required.
• Strong interpersonal and team collaboration abilities.
• A flexible approach to working hours.
• Passion for the hospitality industry and guest service excellence.

We are looking for an administrative assistant to join our team, where they will be responsible for communicating with drivers and organizing daily operations, managing internal and external correspondence, and preparing reports and administrative documents. The suitable candidate will coordinate daily office work, receive phone calls, and follow up on administrative transactions with various entities. A person who is organized with excellent communication skills and proficiency in using basic computer programs such as Word and Excel, and is familiar with Arabic and Urdu languages is required.

About the Role
We are seeking a professional and customer-focused Receptionist to join our team in Madina. The ideal candidate will be responsible for creating a positive first impression for visitors, managing front desk operations, and providing administrative support to ensure smooth daily operations.

Key Responsibilities

• Greet and welcome visitors, clients, and guests in a professional manner.
• Answer, screen, and direct incoming phone calls.
• Manage front desk activities and maintain a clean, organized reception area.
• Handle incoming and outgoing correspondence, emails, and courier services.
• Schedule appointments and coordinate meeting room bookings.
• Maintain visitor logs and ensure adherence to company policies.
• Provide administrative support to various departments as required.
• Assist with document filing, record keeping, and data entry tasks.

Requirements

• Saudi.
• 2–4 years of experience in a receptionist, front desk, customer service, or administrative role.
• Excellent verbal and written communication skills in both Arabic and English.
• Strong interpersonal and customer service skills.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Professional appearance and positive attitude.
• Strong organizational and multitasking abilities.

What We're Looking For

• Friendly and approachable personality.
• Strong attention to detail.
• Ability to work independently and manage multiple tasks efficiently.
• Commitment to providing excellent customer service.

Exceptional Hospitality Starts with You

As a Receptionist at Hilton, you play a vital role in ensuring that our guests enjoy a seamless check-in and check-out experience while conveying warmth and friendliness. Your responsibilities include:

• Deliver a warm welcome: Greet guests upon their arrival and complete the check-in process, which includes verifying their details, assigning rooms, issuing keys, and assisting with welcome materials or bell service.
• Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and accurately using the point-of-sale system.
• Provide hotel and local knowledge: Demonstrate thorough knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries.
• Promote hotel services: Employ up-selling techniques to recommend hotel amenities and maximize room and service revenue.
• Delight our guests: Address guest requests, resolve concerns with care and urgency, and manage messages and communications effectively.

Qualifications:
To thrive in this role, you should embody our core values: spreading hospitality's light and warmth, acting with integrity, inspiring others, valuing teamwork, taking ownership, and maintaining urgency in every moment. Join us and contribute to creating exceptional experiences for our guests.

About the Role

Raffles Hotels & Resorts is seeking a Receptionist / Front Desk Officer to join its distinguished team in Jeddah, Saudi Arabia. The Raffles Jeddah, situated adjacent to the residential tower, embodies expert service and world-class luxury, poised to welcome guests with Raffles' signature elegance and personal touches, complementing Jeddah's charm and beauty. As the first point of contact for the establishment, this role is crucial in creating a positive and welcoming environment for visitors, clients, and staff, ensuring a seamless and exceptional guest experience.

Key Tasks and Responsibilities

• Greeting and directing visitors, ensuring a warm and professional reception.
• Answering and managing incoming phone calls, emails, and other communications efficiently.
• Scheduling appointments and managing calendars for executives and meeting rooms.
• Performing essential administrative tasks such as data entry, filing, and document preparation.
• Coordinating with other departments to ensure smooth and efficient office operations.
• Managing incoming and outgoing mail and packages.
• Maintaining a clean, organized, and inviting reception area at all times.
• Assisting with basic office maintenance and monitoring office supply inventory.
• Providing support to other administrative staff as needed.
• Ensuring security protocols are followed by monitoring visitor access.

Qualifications and Requirements

• Applicant must be of Saudi nationality.
• Excellent verbal and written communication skills in both Arabic and English.
• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Strong multitasking abilities and effective time management skills.
• Customer service-oriented with a friendly and professional demeanor.
• High school diploma or equivalent required.
• Bachelor's degree in Hospitality Management or a related field is preferred.
• Previous experience as a Receptionist or Front Desk Officer is preferred.
• Experience in the hospitality or customer service sector is preferred.
• Ability to work effectively in a fast-paced environment while maintaining a high level of attention to detail.
• Excellent organizational skills and the ability to prioritize tasks effectively.
• Adaptability and willingness to learn new skills and techniques.

Required Skills

• Proficiency in Microsoft Office Suite.
• Multitasking.
• Time management.
• Customer service excellence.
• Organizational skills.
• Attention to detail.
• Adaptability.

Additional Information

This is a full-time position based in Jeddah, Makkah Al-Mukarramah, Saudi Arabia. As a Raffles employee, you are expected to embody and convey the brand and company mindset through our heartfelt service culture. The role requires 0-1 years of experience.

About the Role

Alkayan United is looking for individuals to join its team and contribute to providing excellent customer service and organizing work. This role is within the Azizia Mall project in Jeddah, on Sabeen Road. We are looking for people with the ability to interact with customers, organize appointments, and effectively manage their visits, ensuring a positive experience for all visitors.

Key Tasks and Responsibilities

• Receive customers and visitors in a professional and friendly manner.
• Organize appointments and manage customer visit schedules with the sales team.
• Answer phone calls and transfer them to the relevant departments.
• Record customer and employee data in the system.
• Maintain the cleanliness and orderliness of the reception area.
• Encourage activities and interactions within the center.

Qualifications and Requirements

• High school diploma as a minimum; a diploma or university degree in management or marketing is preferred.
• Previous experience in customer reception or customer service is preferred, especially in the real estate sector.
• Proficiency in computer use and Microsoft Office programs.
• A good understanding of the real estate sector is an added advantage.

Essential Skills

• Excellent communication skills and an engaging presence.
• Strong customer service ability.
• Effective sales support skills.
• Proficiency in record keeping.
• Skill in handling phone calls.
• Ability to maintain order and tidiness.
• Excellent active listening skills.
• Enthusiasm and a positive attitude.
• Strong computer skills, including proficiency in Microsoft Office.
• Adaptability and ability to work under pressure.

Work Environment and Location

The workplace is located in Jeddah, Makkah Al-Mukarramah, Kingdom of Saudi Arabia, within the Azizia Mall project. The nature of the work is full-time.

About the Role

Rotana Hotels is seeking Front Desk Agents for its Makkah, Saudi Arabia location. This full-time position is central to delivering professional and customer-focused service, ensuring guests have a memorable experience from arrival to departure. As a Front Desk Agent, you will be the primary point of contact for guests, representing the hotel's commitment to high service standards.

Key Responsibilities

• Provide prompt, courteous, and efficient service to all guests, aiming for high customer satisfaction through personalized service from arrival to departure.
• Personally greet guests by name, if known, and escort them to their rooms to ensure they feel expected and welcomed.
• Conduct in-room and hotel familiarization tours and assist guests with inquiries and requests regarding hotel activities.
• Maintain up-to-date knowledge of hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to respond to guest queries.
• Stay aware of daily rate levels and occupancy levels.
• Administer Front Desk cashiering standards accurately and comply with all established systems, policies, and procedures.
• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems.
• Maintain guest privacy by ensuring no guest details are disclosed.
• Demonstrate a complete understanding of the hotel's policies, procedures, and service standards, and possess full knowledge of hotel facilities and events.

Qualifications and Requirements

• A degree in hospitality is ideally required.
• Previous experience in a hotel's Front Office Department is essential.
• Excellent written and verbal English communication skills are mandatory.
• Knowledge in an additional language is a significant advantage.
• Strong interpersonal and problem-solving abilities are essential.
• Must be computer literate.
• Previous experience with Opera is an advantage.
• The ideal candidate will be customer-driven with a proactive personality.
• An outgoing, charismatic, and approachable character is desired.
• Ability to work well under pressure in a fast-paced environment.
• A team player who thrives in working with multi-cultural teams and guests.

Required Skills

• Customer Service
• Communication (Written and Verbal)
• Interpersonal Skills
• Problem Solving
• Computer Literacy
• Opera (PMS System)
• Teamwork
• Adaptability
• Customer Focus
• Taking Responsibility
• Recognizing Differences

Work Environment and Details

This is a full-time position based in Makkah, Makkah Province, Saudi Arabia. The role requires individuals who can work effectively in a fast-paced environment and contribute positively to a multi-cultural team and guest base.

About the Role

Grand Hyatt The Red Sea is seeking a dedicated Guest Service Officer to join our team. This full-time position is an integral part of the Rooms Division, focusing on the smooth and efficient operation of the Reception. The role involves providing a consistent and high level of service to all guests, ensuring an exceptional staying experience from arrival to departure.

Key Responsibilities

• Welcome all guests and ensure they have an exceptional staying experience.
• Contribute to the efficient operation of the Reception within the Rooms Division.
• Provide an excellent and consistent level of service to guests.

Qualifications and Experience

• A minimum of 2 years of work experience in hotel operations is required.
• Candidates should ideally possess a relevant degree or diploma in Hospitality or Tourism management.
• The role requires candidates to have 2-5 years of experience in total.

Required Skills

• Excellent customer service skills.
• Strong communication skills.
• Effective interpersonal skills.

Work Location and Eligibility

This full-time position is located in Jeddah and Makkah, Saudi Arabia. This opportunity is exclusively for Saudi Nationals.

About the Role

Shangri-La Jeddah, a new luxury hotel located on the Jeddah Waterfront along the Red Sea, is seeking a dedicated Residence Guest Service Associate. This role is key to delivering exceptional guest experiences, focusing on smooth registration, efficient check-out, and attentive guest support. You will be part of a dynamic environment setting a new standard for luxury in Jeddah, offering stylish accommodations, innovative dining, and family-friendly amenities. As a Residence Guest Service Associate, you will be a primary point of contact for guests, ensuring their arrival and departure are seamless and memorable. This position requires a proactive approach to guest needs and a commitment to upholding Shangri-La's high hospitality standards. The role is suited for individuals passionate about service and eager to develop within the hospitality industry.

Key Responsibilities

• Manage guest registration and check-out processes efficiently and courteously.
• Handle cashiering duties and foreign exchange transactions accurately.
• Provide assistance for guest queries and requests, ensuring prompt resolution.
• Monitor and check supplies to ensure sufficient stock for expected business within the shift and for the day.
• Prepare necessary documents, such as registration forms and welcome folders, prior to guest arrivals to facilitate a smooth check-in experience.
• Welcome guests warmly as they approach the reception desk.
• Review OPMS (On-Property Management System) records to access guest history and note any specialized instructions.
• Assist guests in completing registration forms, verifying that all essential details are included.
• Direct guests to the appropriate lifts and coordinate with Concierge staff for seamless guest flow.

Qualifications and Requirements

• A minimum of 1 year of working experience in a hotel environment.
• Fluency in both written and spoken English, in addition to the Arabic language.
• A pleasant, friendly, and cheerful attitude.
• This position is open to Saudi Nationals only.

Required Skills

• Guest Registration
• Guest Check-out
• Cashiering
• Foreign Exchange
• Assistance with Guest Queries/Requests
• Stock Management
• Document Preparation
• Guest Welcome
• OPMS Records Management
• Guest History Management
• Specialized Instructions Management
• Registration Form Assistance
• Coordination with Concierge Staff

Work Environment and Location

This full-time position is based in Jeddah, Makkah, Saudi Arabia, with Shangri-La Group. The role operates within a luxury hotel setting, contributing to a team focused on providing high standards of guest service.

About the Role

Jumeirah is seeking a dedicated Service One Agent, who must be a Saudi National, to join the team at Jumeirah Jabal Omar in Makkah. This role is integral to delivering Jumeirah's service standards and ensuring guests have memorable experiences. As a Service One Agent, you will serve as the main point of contact for guests, managing various inquiries and requests to facilitate a smooth and enjoyable stay. This position offers an opportunity for individuals passionate about hospitality to develop their careers with a luxury hospitality brand.

Context and Location

Jumeirah Jabal Omar Makkah is located near Masjid Al Haram and offers a combination of comfort, connectivity, and Arabian hospitality. The hotel features four towers, multiple dining venues, retail outlets, a fitness center, an executive lounge, and meeting facilities, with views of the Grand Mosque. The Service One Agent plays a key role in maintaining the hotel's commitment to guest service in this significant location.

Key Responsibilities

• Respond to all internal and external calls efficiently, following the hotel's standard greeting and communication protocols.
• Assist guests with inquiries regarding hotel services, facilities, reservations, and general information.
• Handle wake-up calls, emergency calls, and service requests accurately and promptly.
• Coordinate with departments such as Housekeeping, Engineering, Concierge, and Food & Beverage to ensure timely fulfillment of guest requests.
• Communicate effectively to support internal operations and guest satisfaction.
• Assist in managing guest complaints by providing information and escalating issues to the appropriate personnel when necessary.

Qualifications and Requirements

• A minimum of Secondary Education is required.
• Fluency in English is essential for effective communication.
• Experience required is 0-1 year.

Required Skills

• Strong problem-solving abilities to address guest needs and operational challenges.
• Effective decision-making skills for efficient and professional handling of situations.
• Excellent verbal and written communication skills for interacting with guests and colleagues.

Compensation and Benefits

This is a full-time position based in Makkah, Saudi Arabia. An attractive salary will be offered, paid in Saudi Riyals (SAR). In addition to remuneration, Jumeirah provides benefits including food and beverage benefits, reduced hotel rates across Jumeirah properties globally, leave and healthcare packages, flights home, and other employee benefits.

About the Company:
Longevity Wellness Hub is dedicated to elevating the human experience by helping people age well and live better. The hub integrates quantum frequency scanning, advanced fitness protocols, and biohacking technologies to support holistic health and performance. Services are designed to optimize physical, mental, and emotional well-being through personalized, data-driven approaches. In addition to its cutting-edge tools, Longevity Wellness Hub fosters a supportive community through events, workshops, and shared wellness experiences.

Role Description:
This is a full-time, on-site Administrative Assistant role based in Jeddah. The Administrative Assistant will manage day-to-day office operations, including scheduling appointments, greeting clients, and maintaining a welcoming reception area. Responsibilities include:

• Handling phone calls and messages
• Responding to emails and supporting visitor inquiries with professional and courteous communication
• Organizing files and records
• Preparing basic reports
• Supporting executives with calendar coordination
• Assisting with logistics for community events and wellness sessions

Collaborating closely with the wellness and operations teams to ensure smooth, efficient administrative support for all hub activities.

Qualifications:

• Strong Administrative Assistance and Executive Administrative Assistance skills
• Professional Phone Etiquette and Communication skills
• Solid Clerical Skills including filing, data entry, document preparation, and basic record-keeping
• High level of organization and attention to detail
• Proficiency with common office software
• Customer service mindset with a friendly, respectful, and inclusive approach
• Ability to work on-site in Jeddah
• Previous experience in an administrative or front-desk role is an advantage
• Relevant diploma or degree in business administration or a related field is preferred

About the Role

Longevity Wellness Hub is a pioneering establishment focused on enhancing human well-being and promoting graceful aging. We integrate quantum frequency scanning, advanced fitness protocols, and biohacking technologies to offer guests personalized experiences that optimize physical, mental, and emotional health. The hub also serves as a community space for wellness-focused events. We are seeking a dedicated and personable Front House team member to join our full-time, on-site team in Jeddah. This role is crucial as you will be the primary point of contact for our guests, ensuring their experience from arrival is welcoming, professional, and seamless.

Key Responsibilities

• Serve as the initial point of contact for all guests, extending a warm and professional greeting.
• Efficiently manage guest check-in and check-out procedures.
• Maintain a consistently welcoming and professional atmosphere within the reception area.
• Respond to guest inquiries accurately and courteously, whether in person, via telephone, or through online channels.
• Schedule and confirm appointments for various wellness services and sessions.
• Provide clear and comprehensive information regarding services, membership options, and upcoming events.
• Coordinate effectively with wellness practitioners and operations staff to ensure smooth service delivery.
• Ensure the reception area is always clean, organized, and presentable.
• Handle payment transactions accurately and manage basic administrative tasks.
• Facilitate the smooth flow of guests through their scheduled sessions and activities.
• Actively promote upcoming programs and community events to guests.
• Gather guest feedback to contribute to service improvement initiatives.
• Assist with various front-of-house operational needs as they arise.
• Develop a thorough understanding of all services offered to effectively assist clients.

Qualifications and Requirements

• Demonstrated strong interpersonal skills and communication abilities to build rapport and create a welcoming environment for diverse guests.
• Excellent verbal and written communication skills for handling inquiries, explaining services, and supporting professional correspondence.
• Proven customer service experience, with an emphasis on hospitality, problem-solving, and maintaining a high standard of guest care.
• Comfort and confidence in presenting information and explaining offerings, memberships, or wellness programs in an engaging manner.
• Previous experience in a front desk, reception, or hospitality role, preferably within the wellness, fitness, spa, or healthcare sectors.
• Proficiency in using scheduling systems, basic office software, and payment processing tools.
• A high level of professionalism, reliability, and meticulous attention to detail.
• Ability to effectively manage multiple tasks simultaneously in a dynamic environment.
• Fluency in English is essential.
• Arabic language skills are highly beneficial for effectively serving our local guest base.
• Willingness and ability to work on-site in Jeddah.
• Flexibility to work varied hours, including evenings and weekends, as required by operational needs.

Required Skills

• Interpersonal Skills
• Interpersonal Communication
• Verbal Communication
• Written Communication
• Customer Service
• Hospitality
• Problem Solving
• Guest Care
• Presentations
• Scheduling Systems
• Basic Office Software Proficiency
• Payment Processing Tools
• Attention to Detail
• Task Management

Work Environment and Details

This is a full-time, on-site position based in Jeddah. The role requires flexibility to work varied hours, including evenings and weekends, to meet operational needs. Longevity Wellness Hub is located within the Makkah region.

About the Role

Everhires is seeking Restaurant Staff to join a hospitality company in Jeddah. This company focuses on premium coffee experiences, fresh bakery products, and delivering exceptional customer service. They aim to create a welcoming atmosphere through high-quality food, specialty coffee, and memorable guest experiences, driven by a commitment to quality, teamwork, and attention to detail.

This is a full-time opportunity located in Jeddah, Makkah, Saudi Arabia. The company is looking for individuals with 2-5 years of experience to contribute to various roles within their establishment.

Key Responsibilities

• Welcome guests professionally and manage seating arrangements to ensure a smooth service flow (Reception/Host).
• Supervise daily floor operations, support service staff, and uphold customer service standards in a busy coffee shop environment (Captain).
• Prepare and serve specialty coffee beverages with precision, including espresso preparation and latte art (Barista).
• Assist the Pastry Chef in preparing pastries and desserts, contributing to kitchen operations while adhering to quality and hygiene standards.
• Support daily bakery operations by assisting with dough preparation, baking, and general pastry production.

Qualifications and Requirements

• Previous experience in a hospitality setting is preferred for the Reception/Host role.
• Demonstrated experience in espresso preparation and latte art is required for the Barista position.
• Basic experience in dough preparation, baking, and pastry production is necessary for the Bakery Assistant role.

Required Skills

• Exceptional customer service and strong communication abilities.
• Proficiency in espresso preparation and latte art.
• Knowledge of specialty coffee standards.
• Skills in pastry preparation and dessert production.
• Adherence to hygiene standards.
• Competence in dough preparation and baking.

Work Environment and Details

The role is based in Jeddah, Makkah, Saudi Arabia. This is a full-time position. The company is seeking candidates with 2-5 years of experience in relevant hospitality roles.

Join DXC Technology as an Executive Assistant / Receptionist!

In this pivotal role, you will be the first point of contact, responsible for ensuring a professional and welcoming atmosphere at our reception area while supporting three executives in their daily operational needs.

Key Responsibilities:

• Reception & Office Coordination:
  Manage the day-to-day reception tasks including welcoming visitors, managing calls and emails, coordinating meeting rooms, and acting as a resource for office queries.
• Executive Assistant Support:
  Support three executives by handling calendar management, meeting coordination, preparing documents, managing travel bookings, and overseeing expenses and reporting.
• Administration & Organization:
  Maintain digital and paper filing systems, support onboarding logistics for new employees, assist with miscellaneous projects, and ensure confidentiality.

Who You Are:
A proactive individual who thrives in a busy reception environment, with excellent organizational and prioritization skills. You communicate clearly and professionally, are comfortable dealing with stakeholders, and have a reliable and discreet nature.

Essential Skills and Experience:

• Experience in a receptionist, EA, or office support role.
• Proficient with Microsoft Office Suite (Outlook, Word, Excel, Teams).
• Strong organizational skills and a degree or relevant experience.
• 4+ years of relevant work experience.

Desirable Qualities:

• Experience supporting multiple executives and working in a corporate environment.
• Fluent in both English and Arabic.

At DXC Technology, you will thrive in a collaborative environment created to foster new ideas and empower everyone in the team.

About DHI
DHI is a global and independent company dedicated to working on challenges within the fields of water and environment and sustainability. Within these fields, we provide a wide range of advisory, digital advisory, research and water governance services as well as providing leading edge MIKE technologies and products to the market. At DHI, we are constantly looking for passionate and talented people who are eager to join our team.

About The Role
We are establishing a new office at KAUST and are looking for a motivated and organized Saudi Administrative Assistant to support our daily operations. This is a part-time position (2 days per week), ideal for someone who is reliable, detail-oriented, and enjoys a varied administrative role in an international environment. You will join a small, growing team of three in our new KAUST office.

Responsibilities And Challenges

• Provide general administrative and office support to ensure smooth daily operations.
• Assist with document preparation, filing, and correspondence.
• Coordinate meeting schedules, visitor logistics, and office supplies.
• Liaise with KAUST administrative departments and external vendors as needed.
• Support onboarding and logistics for visiting staff or project partners.
• Perform other administrative duties as required by the office manager or team.

Qualifications And Personal Skills

• Saudi national (required).
• Based at or near KAUST (Thuwal) or willing to commute.
• Strong organizational and communication skills in English and Arabic.
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Prior administrative or office coordination experience preferred.
• Professional, reliable, and able to work independently with minimal supervision.

We offer

• Flexible part-time schedule (2 days per week).
• Collaborative and professional working environment.
• Competitive compensation aligned with experience and qualifications.
• Opportunity to be part of an exciting new initiative at KAUST.

Job Opportunities

Afia Contracting Company announces the availability of job opportunities in Mecca for the following positions:

• Administrative Assistant
• Data Entry

The company emphasizes its commitment to providing a supportive and inclusive work environment, and applying the principle of equal employment opportunities without discrimination.

The company also welcomes job applications from qualified persons with disabilities, and is committed to providing reasonable accommodations and adapting the work environment to support their performance of their job duties efficiently and effectively.