Designing comprehensive programs and tourism experiences (trips, events, activities).
Developing innovative tourism paths suitable for different customer segments.
Studying customer needs and analyzing their behavior to improve the experience.
Coordinating with suppliers (hotels, guides, transportation, event organizers).
Developing new experience concepts (cultural, luxurious, adventurous, environmental).
Improving the customer journey from booking to evaluation after return.
Preparing pricing for tourism programs in collaboration with the operations department.
Ensuring the experience complies with quality and safety standards.
Monitoring program performance and measuring customer satisfaction.