Job Description
Job Title: Hotel Receptionist
Responsibilities:
1. Welcoming Guests: Greeting guests upon arrival and providing necessary assistance.
2. Check-in and Check-out Procedures: Managing check-in and check-out processes accurately and quickly.
3. Responding to Inquiries: Providing information about the hotel, its services, and the surrounding areas.
4. Managing Reservations: Handling the booking system and confirming and modifying reservations as needed.
5. Problem Solving: Addressing complaints and issues professionally to ensure guest satisfaction.
6. Teamwork: Collaborating with other departments such as housekeeping and cleaning to ensure a comfortable experience for guests.
7. Keeping Records: Accurately recording essential information such as guest data and payments.
Qualifications:
- Good communication skills.
- Ability to handle pressure.
- Knowledge of basic computer skills.
- Previous experience in hospitality is preferred.
- Excellent English language skills.
4,000 / Month
Full-time
