Join our team as a Technical Support Specialist!The Eastern Construction Company is looking for an experienced professional to join the technical support team. This job will enhance our services and ensure the good performance of the devices and technologies that the company relies on.
Location:Your tasks will be in the cities of Jeddah, Abha, Najran, and Taif.
Main Responsibilities:- Documenting devices and their accessories, and recording daily issues.
- Conducting regular and preventive maintenance of devices.
- Providing answers to questions related to device problems and directing users to the correct authorities when needed.
- Ensuring systems are ready and contain the necessary software.
- Preparing technical reports and developing work methods using modern technologies.
Required Qualifications:- Bachelor's degree in technical support, programming and computer science, information technology, information systems, or network engineering technology.
- A minimum of two years of practical experience in the field.
Required Skills:- Machine maintenance.
- Installation and maintenance of computers.
- System inspection and troubleshooting.
- Assisting customers and responding to their inquiries.
If you are looking to advance your career in a professional and supportive environment, do not hesitate to apply!