Join Jumeirah as a Butler – Guest Experience! Jumeirah, a global leader in luxury hospitality, is excited to offer an outstanding opportunity for a Butler to join Jumeirah The Red Sea. This role is pivotal in delivering an exceptional guest experience, ensuring our high standards of service are maintained.
Main Responsibilities: - Greet and escort guests to their rooms, manage luggage, and ensure cleanliness.
- Handle guest inquiries and special requests, providing personalized service.
- Process orders, maintain a thorough knowledge of menu items and services.
- Conduct guest registration and cashiering, promoting seamless interactions.
- Address customer dissatisfaction, taking appropriate actions to resolve issues.
- Maintain the operation and cleanliness of the Butler Pantry and Reception Desk.
About You: The ideal candidate will possess:
- A Relevant Technical/Vocational Diploma.
- 2-3 years of experience in luxury hospitality.
- Strong software skills, particularly in Microsoft Office.
- Leadership qualities and attention to detail.
- Experience in a multi-cultural environment.
Benefits: At Jumeirah, we prioritize a supportive workplace. Our benefits include:
- Inclusive work environment.
- Access to development programs and career pathways.
- Colleague discounts on food and hotel stays worldwide.
- Comprehensive healthcare and insurance.
- Competitive salary and incentive structure.